Abstract: With the advent of augmented reality devices becoming increasingly prevalent, accessible, and cross-compatible, there is an opportunity to leverage the capabilities of such devices in order to streamline user interactions related to complex resource activities which require elevated security and typically are only conducted on an in-person basis. The present invention provides systems and methods for securely verifying a user during an augmented reality device session for the purposes of conducting complex resource activities.

Abstract: With the advent of augmented reality devices becoming increasingly prevalent, accessible, and cross-compatible, there is an opportunity to leverage the capabilities of such devices in order to streamline user interactions related to complex resource activities which require elevated security and typically are only conducted on an in-person basis. The present invention provides systems and methods for securely verifying a user during an augmented reality device session for the purposes of conducting complex resource activities.

Abstract: A system for conducting multi-session user interactions accesses a first interaction session between the user and a first entity, where the first interaction session is via a first communication channel. The system determines first context information associated with the first interaction session, where the first context information associated with the first interaction session comprises a summary associated with the first interaction session. The system generates a token identifier (ID) uniquely identifying the user and the first context information. The system associates the token ID to the user interaction information. The system accesses a second interaction session between the user and a second entity, wherein the second interaction session is via a second communication channel. The system authenticates the user based at least in part upon the token ID. The system communicates the first context information associated with the first interaction session to the second entity.

Abstract: An apparatus includes a memory and a processor. The memory stores an identification of information and a document associated with an external system. The processor receives information associated with a user, and uses the information to generate a file of a first type. The processor also receives a selection of an option to initiate automatic generation of a file of a second type by the external system. In response, the processor identifies, from the information and based on the identification of the information used by the external system, a subset of information associated with the user. The processor transmits the subset to the external system. The processor additionally presents the document to the user, determines that the user edited the document, and transmits the edited document to the external system. In response to receiving the subset and the edited document, the external system generates the file of the second type.

Abstract: A system for conducting multi-session user interactions accesses a first interaction session between the user and a first entity, where the first interaction session is via a first communication channel. The system determines first context information associated with the first interaction session, where the first context information associated with the first interaction session comprises a summary associated with the first interaction session. The system generates a token identifier (ID) uniquely identifying the user and the first context information. The system associates the token ID to the user interaction information. The system accesses a second interaction session between the user and a second entity, wherein the second interaction session is via a second communication channel. The system authenticates the user based at least in part upon the token ID. The system communicates the first context information associated with the first interaction session to the second entity.

Abstract: Embodiments of the invention are directed to a system, method, or computer program product for a wearable device coded for user operational compliance. In this way, the invention comprises system integration of a wearable device for user performance and compliance of operational requirements within user obligations. The wearable device logs time of user initiation of obligations for timekeeping and is programmed for gatekeeping for physical and digital access to user authorized locations and data points. The wearable device codes for generating requests for access to non-authorized locations and data points for temporary needs of the user for obligation fulfillment.

Abstract: Aspects of the disclosure relate to utilizing a high generation cellular network for identifying devices associated with unauthorized activities and notifying enterprise facilities. A computing platform may collect device information for a plurality of user devices at a first location. Then, the computing platform may receive, from a first device at the first location, a message related to a first activity in a vicinity of the first location. Then, the computing platform may identify a sub-plurality of the plurality of user devices, wherein the sub-plurality of user devices are located at the first location at a time of occurrence of the first activity. Then, the computing platform may generate an alert notification comprising information related to the first activity and device information for the sub-plurality of user devices. Subsequently, the computing platform may send the alert notification to a collection of devices at a plurality of locations.

Abstract: Embodiments of the present invention provide a system for real-time generation of tailored recommendations associated with client interactions. The system is configured to identify an interaction associated with an associate, extract information of a user associated with the interaction, transfer the extracted information to an associate device, transmit first set of control signals to the associate device, wherein the first set of control signals cause a graphical user interface of the associate device to display the extracted information to the associate, identify a type of the interaction, generate topics associated with the interaction based on the type of the interaction, transfer the topics to the associate device, and transmit a second set of control signals to the associate device, wherein the second set of control signals cause the graphical user interface of the associate device to display the one or more topics to the associate.

Abstract: Aspects of the disclosure relate to utilizing a high generation cellular network for identifying devices associated with unauthorized activities and notifying enterprise facilities. A computing platform may collect device information for a plurality of user devices at a first location. Then, the computing platform may receive, from a first device at the first location, a message related to a first activity in a vicinity of the first location. Then, the computing platform may identify a sub-plurality of the plurality of user devices, wherein the sub-plurality of user devices are located at the first location at a time of occurrence of the first activity. Then, the computing platform may generate an alert notification comprising information related to the first activity and device information for the sub-plurality of user devices. Subsequently, the computing platform may send the alert notification to a collection of devices at a plurality of locations.

Abstract: Embodiments of the present invention provide a system for real-time generation of tailored recommendations associated with client interactions. The system is configured to identify an interaction associated with an associate, extract information of a user associated with the interaction, transfer the extracted information to an associate device, transmit first set of control signals to the associate device, wherein the first set of control signals cause a graphical user interface of the associate device to display the extracted information to the associate, identify a type of the interaction, generate topics associated with the interaction based on the type of the interaction, transfer the topics to the associate device, and transmit a second set of control signals to the associate device, wherein the second set of control signals cause the graphical user interface of the associate device to display the one or more topics to the associate.

Abstract: Embodiments of the present invention provide a system for prioritization of tailored recommendations associated with client recommendations. The system is configured to identify an interaction associated with an associate, extract information of a user associated with the interaction, transfer the extracted information to an associate device, transmit first set of control signals to the associate device, wherein the first set of control signals cause a graphical user interface of the associate device to display the extracted information to the associate, identify a type of the interaction, generate topics associated with the interaction based on the type of the interaction, transfer the topics to the associate device, and transmit a second set of control signals to the associate device, wherein the second set of control signals cause the graphical user interface of the associate device to display the one or more topics to the associate.

Abstract: Aspects of the disclosure relate to utilizing a high generation cellular network for identifying devices associated with unauthorized activities and notifying enterprise facilities. A computing platform may detect a plurality of user devices at a first enterprise facility. Then, the computing platform may collect device information for the plurality of user devices. Then, the computing platform may receive, from an enterprise device, a message related to a first activity at the first enterprise facility. Then, the computing platform may identify a sub-plurality of the plurality of user devices located at the first enterprise facility at a time of occurrence of the first activity. Then, the computing platform may generate an alert notification comprising information related to the first activity and device information for the sub-plurality of user devices. Subsequently, the computing platform may send the alert notification to a collection of enterprise devices at a plurality of enterprise facilities.

Abstract: Embodiments of the invention are directed to a system, method, or computer program product for a wearable device coded for user operational compliance. In this way, the invention comprises system integration of a wearable device for user performance and compliance of operational requirements within user obligations. The wearable device logs time of user initiation of obligations for timekeeping and is programmed for gatekeeping for physical and digital access to user authorized locations and data points. The wearable device codes for generating requests for access to non-authorized locations and data points for temporary needs of the user for obligation fulfillment.

Abstract: Embodiments of the invention are directed to a system, method, or computer program product for a wearable device coded for entity processing. In this way, the invention comprises system integration and locking of a wearable device for a user for location based operations and access of entity processing via a wearable device. Upon authentication for user and location, the wearable device may be manipulated for regulatory compliance integration and functionality. In this way, the system may log the duration, co-location, movement, and the like of the users while performing the employment obligation requiring regulatory compliance. The system may generate and store a log of the actions performed by the users for regulatory or logging purposes in the appropriate format.

Abstract: Embodiments of the invention are directed to a system, method, or computer program product for a wearable device coded for customer application and transitioning. In this way, the invention comprises system integration of a wearable device for a user customer interaction. Coordinating wearable devices across users, the system provides user coordination, in real-time, for customer applications and interactions. Upon authentication for user and location, the wearable devices for each user may be cross linked and may be manipulated for coordinating user interactions with customers, user placement for customers, and user credit for customer interactions across an entity.

Abstract: Embodiments of the invention are directed to systems, methods, and computer program products for a real-time inter-entity associate decision and relay. In this way, the invention provides a decision engine for decision making for uniform associate decisioning across an entity. The system comprises a platform agnostic decision and relay system for an entity that integrates across entity platforms, wherein integrating across entity platforms comprises reading and transmitting, compatibly, in one or more platform. The invention extracts data points from one or more platforms within an entity about an associate along with learning resources to generate a decision and relay system for the particular associate. The invention tailors decisions to identify specific functions or actions an associate should perform along with pinpointed direction for identification of how those functions are formulated and performed.

Abstract: Methods, systems, computer-readable media, and apparatuses for providing enhanced customer experiences are presented. In some embodiments, a computing device may receive information about a mobile device detected within a predetermined distance of a retail location. Subsequently, the computing device may determine, based on the received information, an identity of a customer using the mobile device. The computing device also may determine one or more needs of the customer based on the identity of the customer. Thereafter, the computing device may generate routing information for the customer based on the identity of the customer and the one or more determined needs of the customer. In some instances, determining the one or more needs of the customer may include predicting at least one need of the customer based on at least one of customer product information, customer presence information, customer history information, customer account information, and customer profile information.