Patents by Inventor Stephen Thomas Shannon

Stephen Thomas Shannon has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11436547
    Abstract: Embodiments of the invention are directed to a system, method, or computer program product for a wearable device coded for user operational compliance. In this way, the invention comprises system integration of a wearable device for user performance and compliance of operational requirements within user obligations. The wearable device logs time of user initiation of obligations for timekeeping and is programmed for gatekeeping for physical and digital access to user authorized locations and data points. The wearable device codes for generating requests for access to non-authorized locations and data points for temporary needs of the user for obligation fulfillment.
    Type: Grant
    Filed: June 28, 2018
    Date of Patent: September 6, 2022
    Assignee: BANK OF AMERICA CORPORATION
    Inventors: Stephen Thomas Shannon, James Alexander, Scott Thomas Bonomo, Joseph Justin Chuba, Anthony Pang Fang, Brian Joseph Smith, Jacquelin Smith, Kimberly Anne Stittsworth, Penelope York
  • Patent number: 11250680
    Abstract: Aspects of the disclosure relate to utilizing a high generation cellular network for identifying devices associated with unauthorized activities and notifying enterprise facilities. A computing platform may collect device information for a plurality of user devices at a first location. Then, the computing platform may receive, from a first device at the first location, a message related to a first activity in a vicinity of the first location. Then, the computing platform may identify a sub-plurality of the plurality of user devices, wherein the sub-plurality of user devices are located at the first location at a time of occurrence of the first activity. Then, the computing platform may generate an alert notification comprising information related to the first activity and device information for the sub-plurality of user devices. Subsequently, the computing platform may send the alert notification to a collection of devices at a plurality of locations.
    Type: Grant
    Filed: May 22, 2020
    Date of Patent: February 15, 2022
    Assignee: Bank of America Corporation
    Inventors: Stephen Thomas Shannon, Brian Joseph Smith, James Alexander
  • Patent number: 11068287
    Abstract: Embodiments of the present invention provide a system for real-time generation of tailored recommendations associated with client interactions. The system is configured to identify an interaction associated with an associate, extract information of a user associated with the interaction, transfer the extracted information to an associate device, transmit first set of control signals to the associate device, wherein the first set of control signals cause a graphical user interface of the associate device to display the extracted information to the associate, identify a type of the interaction, generate topics associated with the interaction based on the type of the interaction, transfer the topics to the associate device, and transmit a second set of control signals to the associate device, wherein the second set of control signals cause the graphical user interface of the associate device to display the one or more topics to the associate.
    Type: Grant
    Filed: March 5, 2019
    Date of Patent: July 20, 2021
    Assignee: BANK OF AMERICA CORPORATION
    Inventors: Malini Petersen, Robert J. Graulich, Richard M. Korzenko, Shola L. Oni, Courtney Lee Prior, Stephen Thomas Shannon, Lea Marie Souther
  • Publication number: 20210027592
    Abstract: Aspects of the disclosure relate to utilizing a high generation cellular network for identifying devices associated with unauthorized activities and notifying enterprise facilities. A computing platform may collect device information for a plurality of user devices at a first location. Then, the computing platform may receive, from a first device at the first location, a message related to a first activity in a vicinity of the first location. Then, the computing platform may identify a sub-plurality of the plurality of user devices, wherein the sub-plurality of user devices are located at the first location at a time of occurrence of the first activity. Then, the computing platform may generate an alert notification comprising information related to the first activity and device information for the sub-plurality of user devices. Subsequently, the computing platform may send the alert notification to a collection of devices at a plurality of locations.
    Type: Application
    Filed: May 22, 2020
    Publication date: January 28, 2021
    Inventors: Stephen Thomas Shannon, Brian Joseph Smith, James Alexander
  • Publication number: 20200285490
    Abstract: Embodiments of the present invention provide a system for real-time generation of tailored recommendations associated with client interactions. The system is configured to identify an interaction associated with an associate, extract information of a user associated with the interaction, transfer the extracted information to an associate device, transmit first set of control signals to the associate device, wherein the first set of control signals cause a graphical user interface of the associate device to display the extracted information to the associate, identify a type of the interaction, generate topics associated with the interaction based on the type of the interaction, transfer the topics to the associate device, and transmit a second set of control signals to the associate device, wherein the second set of control signals cause the graphical user interface of the associate device to display the one or more topics to the associate.
    Type: Application
    Filed: March 5, 2019
    Publication date: September 10, 2020
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Malini Petersen, Robert J. Graulich, Richard M. Korzenko, Shola L. Oni, Courtney Lee Prior, Stephen Thomas Shannon, Lea Marie Souther
  • Publication number: 20200285491
    Abstract: Embodiments of the present invention provide a system for prioritization of tailored recommendations associated with client recommendations. The system is configured to identify an interaction associated with an associate, extract information of a user associated with the interaction, transfer the extracted information to an associate device, transmit first set of control signals to the associate device, wherein the first set of control signals cause a graphical user interface of the associate device to display the extracted information to the associate, identify a type of the interaction, generate topics associated with the interaction based on the type of the interaction, transfer the topics to the associate device, and transmit a second set of control signals to the associate device, wherein the second set of control signals cause the graphical user interface of the associate device to display the one or more topics to the associate.
    Type: Application
    Filed: March 5, 2019
    Publication date: September 10, 2020
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Malini Petersen, Robert J. Graulich, Richard M. Korzenko, Shola L. Oni, Courtney Lee Prior, Stephen Thomas Shannon, Lea Marie Souther
  • Patent number: 10706704
    Abstract: Aspects of the disclosure relate to utilizing a high generation cellular network for identifying devices associated with unauthorized activities and notifying enterprise facilities. A computing platform may detect a plurality of user devices at a first enterprise facility. Then, the computing platform may collect device information for the plurality of user devices. Then, the computing platform may receive, from an enterprise device, a message related to a first activity at the first enterprise facility. Then, the computing platform may identify a sub-plurality of the plurality of user devices located at the first enterprise facility at a time of occurrence of the first activity. Then, the computing platform may generate an alert notification comprising information related to the first activity and device information for the sub-plurality of user devices. Subsequently, the computing platform may send the alert notification to a collection of enterprise devices at a plurality of enterprise facilities.
    Type: Grant
    Filed: July 25, 2019
    Date of Patent: July 7, 2020
    Assignee: Bank of America Corporation
    Inventors: Stephen Thomas Shannon, Brian Joseph Smith, James Alexander
  • Publication number: 20190325365
    Abstract: Embodiments of the invention are directed to a system, method, or computer program product for a wearable device coded for user operational compliance. In this way, the invention comprises system integration of a wearable device for user performance and compliance of operational requirements within user obligations. The wearable device logs time of user initiation of obligations for timekeeping and is programmed for gatekeeping for physical and digital access to user authorized locations and data points. The wearable device codes for generating requests for access to non-authorized locations and data points for temporary needs of the user for obligation fulfillment.
    Type: Application
    Filed: June 28, 2018
    Publication date: October 24, 2019
    Inventors: Stephen Thomas Shannon, James Alexander, Scott Thomas Bonomo, Joseph Justin Chuba, Anthony Pang Fang, Brian Joseph Smith, Jacquelin Smith, Kimberly Anne Stittsworth, Penelope York
  • Publication number: 20190325372
    Abstract: Embodiments of the invention are directed to a system, method, or computer program product for a wearable device coded for entity processing. In this way, the invention comprises system integration and locking of a wearable device for a user for location based operations and access of entity processing via a wearable device. Upon authentication for user and location, the wearable device may be manipulated for regulatory compliance integration and functionality. In this way, the system may log the duration, co-location, movement, and the like of the users while performing the employment obligation requiring regulatory compliance. The system may generate and store a log of the actions performed by the users for regulatory or logging purposes in the appropriate format.
    Type: Application
    Filed: June 28, 2018
    Publication date: October 24, 2019
    Inventors: Stephen Thomas Shannon, James Alexander, Scott Thomas Bonomo, Joseph Justin Chuba, Anthony Pang Fang, Brian Joseph Smith, Jacquelin Smith, Kimberly Anne Stittsworth, Penelope York
  • Publication number: 20190325494
    Abstract: Embodiments of the invention are directed to a system, method, or computer program product for a wearable device coded for customer application and transitioning. In this way, the invention comprises system integration of a wearable device for a user customer interaction. Coordinating wearable devices across users, the system provides user coordination, in real-time, for customer applications and interactions. Upon authentication for user and location, the wearable devices for each user may be cross linked and may be manipulated for coordinating user interactions with customers, user placement for customers, and user credit for customer interactions across an entity.
    Type: Application
    Filed: June 28, 2018
    Publication date: October 24, 2019
    Inventors: Stephen Thomas Shannon, James Alexander, Scott Thomas Bonomo, Joseph Justin Chuba, Anthony Pang Fang, Brian Joseph Smith, Jacquelin Smith, Kimberly Anne Stittsworth, Penelope York
  • Publication number: 20190318438
    Abstract: Embodiments of the invention are directed to systems, methods, and computer program products for a real-time inter-entity associate decision and relay. In this way, the invention provides a decision engine for decision making for uniform associate decisioning across an entity. The system comprises a platform agnostic decision and relay system for an entity that integrates across entity platforms, wherein integrating across entity platforms comprises reading and transmitting, compatibly, in one or more platform. The invention extracts data points from one or more platforms within an entity about an associate along with learning resources to generate a decision and relay system for the particular associate. The invention tailors decisions to identify specific functions or actions an associate should perform along with pinpointed direction for identification of how those functions are formulated and performed.
    Type: Application
    Filed: September 12, 2018
    Publication date: October 17, 2019
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Alan K. Bobbit, JR., Jolaine Pearson Blankenship, Teron Wayne Douglas, John T. Jordan, Jeff Lojko, Greg P. Niosi, Stephen Thomas Shannon
  • Publication number: 20140358727
    Abstract: Methods, systems, computer-readable media, and apparatuses for providing enhanced customer experiences are presented. In some embodiments, a computing device may receive information about a mobile device detected within a predetermined distance of a retail location. Subsequently, the computing device may determine, based on the received information, an identity of a customer using the mobile device. The computing device also may determine one or more needs of the customer based on the identity of the customer. Thereafter, the computing device may generate routing information for the customer based on the identity of the customer and the one or more determined needs of the customer. In some instances, determining the one or more needs of the customer may include predicting at least one need of the customer based on at least one of customer product information, customer presence information, customer history information, customer account information, and customer profile information.
    Type: Application
    Filed: May 31, 2013
    Publication date: December 4, 2014
    Inventors: Stephen Thomas Shannon, Todd Jon Price