Patents by Inventor Susan Cheek

Susan Cheek has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and apparatus for navigating an automated telephone system
    Patent number: 10542145
    Abstract: A system and method of navigating an automated telephone answering system (TAS) may include recording incoming and outgoing portions of a call with the TAS, separating the recording into a series of prompt-response segments, customizing at least one response, and storing the segments as a script for use in subsequent calls to the TAS.
    Type: Grant
    Filed: November 30, 2018
    Date of Patent: January 21, 2020
    Assignee: CREATIVE EMPOWERING SOLUTIONS, LLC
    Inventors: Susan Cheek, Shawn Storie
  • Method and apparatus for navigating an automated telephone system
    Patent number: 10178232
    Abstract: A system and method of navigating an automated telephone answering system (TAS) may include recording incoming and outgoing portions of a call with the TAS, separating the recording into a series of prompt-response segments, customizing at least one response, and storing the segments as a script for use in subsequent calls to the TAS.
    Type: Grant
    Filed: February 6, 2015
    Date of Patent: January 8, 2019
    Assignee: Creative Empowering Solutions, LLC
    Inventors: Susan Cheek, Shawn Storie