Patents by Inventor Susan Varghese

Susan Varghese has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20210248672
    Abstract: A system receives transaction data from data source(s). The system stores a participant entity database. The system determines a first transaction included in the transaction data corresponds to a direct deposit transaction for a payment from a first entity to a recipient. The system determines that the first entity of the first transaction is a participating entity in an enhancement account that provides benefits to members of the participating entity. The system determines that the recipient of the first transaction is both a first member of the first entity and an account holder. The system determines a first account associated with the first account holder and automatically enrolls the first account in the enhancement account.
    Type: Application
    Filed: February 11, 2021
    Publication date: August 12, 2021
    Inventors: Larry M. Borero, Jonathan M. Kaplan, Susan Varghese, Glenn V. McCormick, II, Dipak Dahal, Mohamed A. Gahnoog, Khristian W. Hawver-Scott, Amy E.G. Johnson, Mark A. Fleszar
  • Patent number: 10986099
    Abstract: Aspects of the disclosure relate to multicomputer processing of data from social media service computing platforms and other sources with centralized event control. A first computing platform may receive a request to authorize an event from a first device as well as information from one or more social media service computing platforms. The first computing platform may determine whether or not to authorize the event and may request authorization for the event from a second device. Subsequently, the first computing platform may command a second computing platform to authorize or not authorize the event accordingly. The rules and conditions evaluated by the first computing platform in determining whether or not to authorize the event may be determined or altered by a machine learning engine of the first computing platform.
    Type: Grant
    Filed: September 18, 2019
    Date of Patent: April 20, 2021
    Assignee: Bank of America Corporation
    Inventors: Mohamed A. Gahnoog, Cameron Darnell Wadley, Minh N. Vuong, Gail R. Davis, Victoria L. Dravneek, Susan Varghese, William August Stahlhut, Katherine Dintenfass
  • Patent number: 10986198
    Abstract: Aspects of the disclosure relate to multicomputer processing of data from social media service computing platforms and other sources with centralized event control. An event control computing platform may receive information from one or more social media service computing platforms. Subsequently, the event control computing platform may identify, based on the received information, whether a change should be made to user data associated with a user identifiable by the received information. If the information indicates that a change should be made to the user data, then the event control computing platform may extract metadata from the received information to verify the accuracy of the received information. When the metadata verifies the accuracy of the received information, the event control computing platform may generate a command configured to cause a change to the user data and then may transmit the generated command to an event validation computing platform.
    Type: Grant
    Filed: October 11, 2019
    Date of Patent: April 20, 2021
    Assignee: Bank of America Corporation
    Inventors: Minh Vuong, Cameron Wadley, Susan Varghese, Anna Hollifield, Mohamed A. Gahnoog, Katherine Dintenfass, William August Stahlhut
  • Patent number: 10977056
    Abstract: Systems and computer-readable media are disclosed for utilizing one or more data sources to generate a customized user interface. A first set of services and operations may be generated. Each service and operation in the first set of services and operations may be ranked based on an analysis of user engagement data. A second set of services and operations may be generated based on the ranking of each service and operation in the first set. Client-side instructions to render the second set of services and operations may be transmitted to a user device.
    Type: Grant
    Filed: October 7, 2019
    Date of Patent: April 13, 2021
    Assignee: Bank of America Corporation
    Inventors: Cameron Wadley, Jiyoung Choi, Hamid Dalglijli, Thomas H. Judge, Britton T. Farrell, Katherine Dintenfass, Craig Terrill, Susan Varghese, Minh Vuong
  • Patent number: 10977253
    Abstract: Systems are provided for providing a contextualized set of help topics. A user interaction contextualization system receives a search request for help topics from a user device, responsive to which the user interaction contextualization system retrieves an uncontextualized set of help topics from a help topics index. The user interaction contextualization system may collect and analyze contextual data from various data sources, and real-time and historical user engagement data associated with the user. The user interaction contextualization system may then use the collected data to generate a contextualized set of help topics.
    Type: Grant
    Filed: January 3, 2019
    Date of Patent: April 13, 2021
    Assignee: Bank of America Corporation
    Inventors: Cameron Wadley, Jiyoung Choi, Hamid Dalglijli, Thomas H. Judge, Britton T. Farrell, Katherine Dintenfass, Craig Terrill, Susan Varghese, Minh Vuong
  • Patent number: 10664847
    Abstract: Aspects of the disclosure relate to implementing and using a data processing system to provide real-time data to improve event delivery timing. A computing platform may establish respective connections with and receive, via a communication interface, (i) from a subordinate user computing device, information defining a first event; (ii) from a supervisory user computing device, supervisory information associated with the first event; and (iii) from a first participant computing device, first participant information associated with delivery of the first event. The computing platform may execute an algorithm for comparing the information defining the first event, the supervisory information, and the first participant information, and generating a formatted alert based thereon. The formatted alert may be transmitted for display on the subordinate user computing device and/or the supervisory user computing device.
    Type: Grant
    Filed: October 6, 2017
    Date of Patent: May 26, 2020
    Assignee: Bank of America Corporation
    Inventors: Susan Varghese, William August Stahlhut, Mohamed A. Gahnoog, Katherine Dintenfass, Minh N. Vuong, Cameron Darnell Wadley
  • Patent number: 10666752
    Abstract: Aspects of the disclosure relate to implementing and using a data processing system to provide real-time data to improve event delivery timing. A computing platform may establish respective connections with and receive, via a communication interface, (i) from collection of subordinate user computing devices, information defining a first event; (ii) from collection of supervisory user computing devices, supervisory information associated with the first event; and (iii) from a first participant computing device, first participant information associated with delivery of the first event. The computing platform may execute an algorithm for aggregating the information defining the first event and the supervisory information, and generating a formatted alert based thereon. The formatted alert may be transmitted for display on the first participant computing device.
    Type: Grant
    Filed: October 6, 2017
    Date of Patent: May 26, 2020
    Assignee: Bank of America Corporation
    Inventors: Susan Varghese, William August Stahlhut, Mohamed A. Gahnoog, Katherine Dintenfass, Minh N. Vuong, Cameron Darnell Wadley
  • Publication number: 20200045121
    Abstract: Aspects of the disclosure relate to multicomputer processing of data from social media service computing platforms and other sources with centralized event control. An event control computing platform may receive information from one or more social media service computing platforms. Subsequently, the event control computing platform may identify, based on the received information, whether a change should be made to user data associated with a user identifiable by the received information. If the information indicates that a change should be made to the user data, then the event control computing platform may extract metadata from the received information to verify the accuracy of the received information. When the metadata verifies the accuracy of the received information, the event control computing platform may generate a command configured to cause a change to the user data and then may transmit the generated command to an event validation computing platform.
    Type: Application
    Filed: October 11, 2019
    Publication date: February 6, 2020
    Inventors: Minh Vuong, Cameron Wadley, Susan Varghese, Anna Hollifield, Mohamed A. Gahnoog, Katherine Dintenfass, William August Stahlhut
  • Publication number: 20200034164
    Abstract: Systems and computer-readable media are disclosed for utilizing one or more data sources to generate a customized user interface. A first set of services and operations may be generated. Each service and operation in the first set of services and operations may be ranked based on an analysis of user engagement data. A second set of services and operations may be generated based on the ranking of each service and operation in the first set. Client-side instructions to render the second set of services and operations may be transmitted to a user device.
    Type: Application
    Filed: October 7, 2019
    Publication date: January 30, 2020
    Applicant: Bank of America Corporation
    Inventors: Cameron Wadley, Jiyoung Choi, Hamid Dalglijli, Thomas H. Judge, Britton T. Farrell, Katherine Dintenfass, Craig Terrill, Susan Varghese, Minh Vuong
  • Publication number: 20200014700
    Abstract: Aspects of the disclosure relate to multicomputer processing of data from social media service computing platforms and other sources with centralized event control. A first computing platform may receive a request to authorize an event from a first device as well as information from one or more social media service computing platforms. The first computing platform may determine whether or not to authorize the event and may request authorization for the event from a second device. Subsequently, the first computing platform may command a second computing platform to authorize or not authorize the event accordingly. The rules and conditions evaluated by the first computing platform in determining whether or not to authorize the event may be determined or altered by a machine learning engine of the first computing platform.
    Type: Application
    Filed: September 18, 2019
    Publication date: January 9, 2020
    Inventors: Mohamed A. Gahnoog, Cameron Darnell Wadley, Minh N. Vuong, Gail R. Davis, Victoria L. Dravneek, Susan Varghese, William August Stahlhut, Katherine Dintenfass
  • Patent number: 10484490
    Abstract: Aspects of the disclosure relate to multicomputer processing of data from social media service computing platforms and other sources with centralized event control. An event control computing platform may receive information from one or more social media service computing platforms. Subsequently, the event control computing platform may identify, based on the received information, whether a change should be made to user data associated with a user identifiable by the received information. If the information indicates that a change should be made to the user data, then the event control computing platform may extract metadata from the received information to verify the accuracy of the received information. When the metadata verifies the accuracy of the received information, the event control computing platform may generate a command configured to cause a change to the user data and then may transmit the generated command to an event validation computing platform.
    Type: Grant
    Filed: October 5, 2017
    Date of Patent: November 19, 2019
    Assignee: Bank of America Corporation
    Inventors: Minh N. Vuong, Cameron Darnell Wadley, Susan Varghese, Anna Hollifield, Mohamed A. Gahnoog, Katherine Dintenfass, William August Stahlhut
  • Patent number: 10462150
    Abstract: Aspects of the disclosure relate to multicomputer processing of data from social media service computing platforms and other sources with centralized event control. A first computing platform may receive a request to authorize an event from a first device as well as information from one or more social media service computing platforms. The first computing platform may determine whether or not to authorize the event and may request authorization for the event from a second device. Subsequently, the first computing platform may command a second computing platform to authorize or not authorize the event accordingly. The rules and conditions evaluated by the first computing platform in determining whether or not to authorize the event may be determined or altered by a machine learning engine of the first computing platform.
    Type: Grant
    Filed: October 13, 2017
    Date of Patent: October 29, 2019
    Assignee: Bank of America Corporation
    Inventors: Mohamed A. Gahnoog, Cameron Darnell Wadley, Minh N. Vuong, Gail R. Davis, Victoria L. Dravneek, Susan Varghese, William August Stahlhut, Katherine Dintenfass
  • Patent number: 10437610
    Abstract: Systems and computer-readable media are disclosed for utilizing one or more data sources to generate a customized user interface. A first set of services and operations may be generated. Each service and operation in the first set of services and operations may be ranked based on an analysis of user engagement data. A second set of services and operations may be generated based on the ranking of each service and operation in the first set. Client-side instructions to render the second set of services and operations may be transmitted to a user device.
    Type: Grant
    Filed: May 25, 2016
    Date of Patent: October 8, 2019
    Assignee: Bank of America Corporation
    Inventors: Cameron Wadley, Jiyoung Choi, Hamid Dalglijli, Thomas H. Judge, Britton T. Farrell, Katherine Dintenfass, Craig Terrill, Susan Varghese, Minh Vuong
  • Publication number: 20190138526
    Abstract: Systems are provided for providing a contextualized set of help topics. A user interaction contextualization system receives a search request for help topics from a user device, responsive to which the user interaction contextualization system retrieves an uncontextualized set of help topics from a help topics index. The user interaction contextualization system may collect and analyze contextual data from various data sources, and real-time and historical user engagement data associated with the user. The user interaction contextualization system may then use the collected data to generate a contextualized set of help topics.
    Type: Application
    Filed: January 3, 2019
    Publication date: May 9, 2019
    Inventors: Cameron Wadley, Jiyoung Choi, Hamid Dalglijli, Thomas H. Judge, Britton T. Farrell, Katherine Dintenfass, Craig Terrill, Susan Varghese, Minh Vuong
  • Publication number: 20190114575
    Abstract: Aspects of the disclosure relate to systems and methods for supervision of objectives and verification of completion of tasks associated with objectives. A computing platform may determine an objective and a series of tasks associated with that objective. Completion of the series of tasks may contribute to that objective by effecting a change to user data. The system may verify that a task has been completed by receiving task completion progress information, and effect a change to user data to reflect the task completion. The tasks associated with objectives may be determined or altered by a machine learning engine of the first computing platform.
    Type: Application
    Filed: October 13, 2017
    Publication date: April 18, 2019
    Inventors: Mohamed A. Gahnoog, Cameron Darnell Wadley, Minh N. Vuong, Susan Varghese, Katherine Dintenfass, William August Stahlhut
  • Publication number: 20190116187
    Abstract: Aspects of the disclosure relate to multicomputer processing of data from social media service computing platforms and other sources with centralized event control. A first computing platform may receive a request to authorize an event from a first device as well as information from one or more social media service computing platforms. The first computing platform may determine whether or not to authorize the event and may request authorization for the event from a second device. Subsequently, the first computing platform may command a second computing platform to authorize or not authorize the event accordingly. The rules and conditions evaluated by the first computing platform in determining whether or not to authorize the event may be determined or altered by a machine learning engine of the first computing platform.
    Type: Application
    Filed: October 13, 2017
    Publication date: April 18, 2019
    Inventors: Mohamed A. Gahnoog, Cameron Darnell Wadley, Minh N. Vuong, Gail R. Davis, Victoria L. Dravneek, Susan Varghese, William August Stahlhut, Katherine Dintenfass
  • Publication number: 20190109913
    Abstract: Aspects of the disclosure relate to multicomputer processing of data from social media service computing platforms and other sources with centralized event control. An event control computing platform may receive information from one or more social media service computing platforms. Subsequently, the event control computing platform may identify, based on the received information, whether a change should be made to user data associated with a user identifiable by the received information. If the information indicates that a change should be made to the user data, then the event control computing platform may extract metadata from the received information to verify the accuracy of the received information. When the metadata verifies the accuracy of the received information, the event control computing platform may generate a command configured to cause a change to the user data and then may transmit the generated command to an event validation computing platform.
    Type: Application
    Filed: October 5, 2017
    Publication date: April 11, 2019
    Inventors: Minh N. Vuong, Cameron Darnell Wadley, Susan Varghese, Anna Hollifield, Mohamed A. Gahnoog, Katherine Dintenfass, William August Stahlhut
  • Publication number: 20190108530
    Abstract: Aspects of the disclosure relate to implementing and using a data processing system to provide real-time data to improve event delivery timing. A computing platform may establish respective connections with and receive, via a communication interface, (i) from a subordinate user computing device, information defining a first event; (ii) from a supervisory user computing device, supervisory information associated with the first event; and (iii) from a first participant computing device, first participant information associated with delivery of the first event. The computing platform may execute an algorithm for comparing the information defining the first event, the supervisory information, and the first participant information, and generating a formatted alert based thereon. The formatted alert may be transmitted for display on the subordinate user computing device and/or the supervisory user computing device.
    Type: Application
    Filed: October 6, 2017
    Publication date: April 11, 2019
    Inventors: Susan Varghese, William August Stahlhut, Mohamed A. Gahnoog, Katherine Dintenfass, Minh N. Vuong, Cameron Darnell Wadley
  • Publication number: 20190109916
    Abstract: Aspects of the disclosure relate to implementing and using a data processing system to provide real-time data to improve event delivery timing. A computing platform may establish respective connections with and receive, via a communication interface, (i) from collection of subordinate user computing devices, information defining a first event; (ii) from collection of supervisory user computing devices, supervisory information associated with the first event; and (iii) from a first participant computing device, first participant information associated with delivery of the first event. The computing platform may execute an algorithm for aggregating the information defining the first event and the supervisory information, and generating a formatted alert based thereon. The formatted alert may be transmitted for display on the first participant computing device.
    Type: Application
    Filed: October 6, 2017
    Publication date: April 11, 2019
    Inventors: Susan Varghese, William August Stahlhut, Mohamed A. Gahnoog, Katherine Dintenfass, Minh N. Vuong, Cameron Darnell Wadley
  • Patent number: 10223426
    Abstract: Systems are provided for providing a contextualized set of help topics. A user interaction contextualization system receives a search request for help topics from a user device, responsive to which the user interaction contextualization system retrieves an uncontextualized set of help topics from a help topics index. The user interaction contextualization system may collect and analyze contextual data from various data sources, and real-time and historical user engagement data associated with the user. The user interaction contextualization system may then use the collected data to generate a contextualized set of help topics.
    Type: Grant
    Filed: May 25, 2016
    Date of Patent: March 5, 2019
    Assignee: Bank of America Corporation
    Inventors: Cameron Wadley, Jiyoung Choi, Hamid Dalglijli, Thomas H. Judge, Britton T. Farrell, Katherine Dintenfass, Craig Terrill, Susan Varghese, Minh Vuong