Abstract: Each driver and each station are provided with a PDT 1a, 1b, . . . , and a freight collecting station (2), a relay station (3), a delivering station (4) and a center (5) are connected together via a dedicated line (6) to send point information Pi to each station. Every time point information Pi is sent from PDTs 1a, 1b, . . . , these computers transfer it to the center (5) over the dedicated line (6), send point information Pi to a web server (11) from the freight collecting station (2), the relay station (3) or the delivering station (4), and provide point information Pi in conformity with an access request from cell phones (8), user personal computers (9) and personal computers in sales offices (10).

Abstract: A duplicate thermal slip 1 is a two-bound slip, and the first sheet is separated into two halves at a perforated line 2, the upper part being a docket 3, and the lower part being an invoice 5.

Abstract: An invoice 11 is formed such that a sales voucher 13 which can be exchanged with a ticket or a gift certificate, a receipt 15 for the amount of COD to be given to a consumer (receiver) at the time of collecting the money, and a credit slip and an arrival stub 17, which is brought back by a home delivery agent at the time of collecting the money, are detachably integrated on one sheet of paper 19, and is printed by, for example, a laser printer.

Abstract: A trace (53) reads an arrival sheet for which the reception is acknowledged, creates an image of a reception acknowledgement, and stores the image of the reception acknowledgement in an image file after relating the image to an inquiry number. When a terminal such as a PC (11) or a portable telephone (12) is provided to the receiver requests for a reception acknowledgement through the entry of the inquiry number or the facsimile number, a CPU (56) retrieves the image of the reception acknowledgement corresponding to the inquiry number from the terminal from the image file. A facsimile transmission unit (60) transmits the retrieved image of the reception acknowledgement and the inquiry number. A facsimile device (13) installed on the receiver side receives the image of the reception acknowledgement and the inquiry number from the facsimile transmission unit (60) through a public line (3).

Abstract: A shipment-supporting server 19 generates a shipping instruction pending list based on order information from an order-accepting server 15, and transmits the shipping instruction pending list to a shopkeeper terminal. The shopkeeper terminal 23 generates transport information, shipping-place information, and a shipping instruction request based on the received shipping instruction pending list, and transmits the transport information, the shipping-place information, and the shipping instruction request to the shipment-supporting server 19. Then, shipment-supporting server 19 generates a shipment pending list based on the transport information, the shipping-place information, and the shipping instruction request thus received, and transmits the shipment pending list to each shipping-place terminal 25.