Patents by Inventor Teresa Huberty

Teresa Huberty has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and system providing customer product support
    Publication number: 20040153327
    Abstract: A method and system for providing customer support. Problem-type categories are provided to a user to select from for solving a product support problem. The user is also provided an interface to input a symptom related to the product support problem, in response to receiving the user's category selection. The user is provided a solution based on the symptom received from the user.
    Type: Application
    Filed: January 31, 2003
    Publication date: August 5, 2004
    Inventors: Janice Liu, Teresa Huberty, Marie Tahir, Craig Oshima