Patents by Inventor Thomas S. POOLE

Thomas S. POOLE has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11023887
    Abstract: Systems and methods are provided for generating and managing dynamic customized electronic tokens for electronic device interactions. A system for transferring data between a user device associated with a user and a remote device may include a memory storing instructions and a processor configured to execute the stored instructions. The stored instructions may configure the processor to receive, via a network, transaction information from the remote device, access information associated with an electronic token, and provide the electronic token to the remote device. The electronic token may be associated with at least one of the user or the user device, and a token server may generate the electronic token based on the received transaction information, and determine one or more expiration parameters for the electronic token.
    Type: Grant
    Filed: November 5, 2019
    Date of Patent: June 1, 2021
    Assignee: Capital One Services, LLC
    Inventors: Paul Y Moreton, Matthew de Ganon, Thomas S Poole
  • Patent number: 10956902
    Abstract: A networked system includes: a communication device configured to communicate with a computing device executing a browser extension application and a web browser application; a memory storing instructions; and a processor configured to execute the instructions to perform operations comprising: displaying, through the web browser application, a web page on the computing device, the web page being associated with a merchant and including a field requiring population; receiving, through the browser extension application, a secure token mapped to data corresponding to the field, the browser extension application being configured to: (i) detect the field, (ii) automatically populate the field with the secure token sufficient for a financial service provider system to authenticate, (iii) detect a submission script associated with the web page, and (iv) automatically execute the submission script to submit the secure token to the networked system; and transmitting the secure token to the financial service provider s
    Type: Grant
    Filed: August 16, 2017
    Date of Patent: March 23, 2021
    Assignee: Capital One Services, LLC
    Inventors: Matthew de Ganon, Thomas S. Poole, Paul Y. Moreton, Dwij Trivedi, Kunal Arora, Katherine H. McHugh
  • Publication number: 20210073895
    Abstract: Systems and methods are provided for purchasing merchandise items at a desired purchase price In accordance with certain embodiments, systems and methods are provided for specifying a desired purchase price for a merchandise item. Embodiments of the present disclosure may also provide systems and methods for completing purchases of the merchandise item when the purchase price of the merchandise item is less than or equal to the desired purchase price. Other embodiments of the present disclosure may also provide systems and methods to determine and/or adjust the purchase price for a merchandise item and notify the customer when the adjusted purchase price is less than or equal to the desired purchase price.
    Type: Application
    Filed: November 18, 2020
    Publication date: March 11, 2021
    Applicant: CAPITAL ONE SERVICES, LLC
    Inventors: THOMAS S. POOLE, Kaleen Love
  • Publication number: 20210035137
    Abstract: The disclosed embodiments generally relate to in-store customer traffic analysis systems and methods. The system includes at least one sensor positioned within a retail store, at least one display associated with the at least one sensor, one or more memory devices storing instructions and one or more hardware processors configured to execute the instructions to perform operations. The operations include receiving a sensor signal indicating that a user device is within a proximity to the at least one sensor in the retail store, extracting a user device identifier from the sensor signal, correlating the sensor signal to the at least one display, generating a foot traffic record associated with the user device identifier and the at least one display, based on the received sensor signal, and storing the generated foot traffic record.
    Type: Application
    Filed: October 16, 2020
    Publication date: February 4, 2021
    Applicant: Capital One Services, LLC
    Inventor: Thomas S. POOLE
  • Publication number: 20200410536
    Abstract: The disclosed embodiments include methods, systems, and articles of manufacture for providing offers for linked transactions. Transaction data corresponding to a first product physically purchased using a financial service account and product identification data identifying the first purchased product are received. The transaction data and the product identification data are associated. A consumer that purchased the first product is determined based on at least the transaction data. Follow-on purchase to offer for sale to the consumer based on the product identification data is determined and a follow-up purchase offer to purchase the follow-on product is generated. The consumer is provided with the follow-on purchase offer to enable the consumer to purchase the follow-on product in an electronic commerce purchase transaction.
    Type: Application
    Filed: September 11, 2020
    Publication date: December 31, 2020
    Applicant: Capital One Services, LLC
    Inventors: Thomas S. POOLE, David E. KEATING, Drew JACOBS, Janusz M. NICZYPORUK, Luke A. HAMMOCK
  • Patent number: 10867341
    Abstract: Systems and methods are provided for purchasing merchandise items at a desired purchase price. In accordance with certain embodiments, systems and methods are provided for specifying a desired purchase price for a merchandise item. Embodiments of the present disclosure may also provide systems and methods for completing purchases of the merchandise item when the purchase price of the merchandise item is less than or equal to the desired purchase price. Other embodiments of the present disclosure may also provide systems and methods to determine and/or adjust the purchase price for a merchandise item and notify the customer when the adjusted purchase price is less than or equal to the desired purchase price.
    Type: Grant
    Filed: June 3, 2015
    Date of Patent: December 15, 2020
    Assignee: Capital One Services, LLC
    Inventors: Thomas S Poole, Kaleen Love
  • Publication number: 20200364763
    Abstract: A system and method include a kiosk processor, a device kiosk on a customer mobile device, which displays via a user interface, content and options for the customer from a third party customer service system, a customer interaction channel that receives, via an associated customer interaction network, a request to access the third party customer service system, an authentication module associated with the kiosk processor that receives customer data and customer input associated with an authentication request to authenticate the customer, identifies a customer mobile device based on device identifiers, and evaluates risk factors associated with the customer mobile device, and a communication interface associated with the kiosk processor, that transmits, via a push notification gateway, a push notification to the device kiosk on the customer mobile device that establishes, via the network, a secure connection between the customer mobile device and the third party customer service system.
    Type: Application
    Filed: August 3, 2020
    Publication date: November 19, 2020
    Inventors: Lawrence Douglas, Thomas S. Poole, Hannes Jouhikainen
  • Patent number: 10832267
    Abstract: The disclosed embodiments generally relate to in-store customer traffic analysis systems and methods. The system includes at least one sensor positioned within a retail store, at least one display associated with the at least one sensor, one or more memory devices storing instructions and one or ore hardware processors configured to execute the instructions to perform operations. The operations include receiving a sensor signal indicating that a user device is within a proximity to the at least one sensor in the retail store, extracting a user device identifier from the sensor signal, correlating the sensor signal to the at least one display, generating a foot traffic record associated with the user device identifier and the at least one display, based on the received sensor signal, and storing the generated foot traffic record.
    Type: Grant
    Filed: December 6, 2017
    Date of Patent: November 10, 2020
    Assignee: Capital One Services, LLC
    Inventor: Thomas S. Poole
  • Patent number: 10825045
    Abstract: The disclosed embodiments include methods, systems, and articles of manufacture for providing offers for linked transactions. Transaction data corresponding to a first product physically purchased using a financial service account and product identification data identifying the first purchased product are received. The transaction data and the product identification data are associated. A consumer that purchased the first product is determined based on at least the transaction data. Follow-on purchase to offer for sale to the consumer based on the product identification data is determined and a follow-up purchase offer to purchase the follow-on product is generated. The consumer is provided with the follow-on purchase offer to enable the consumer to purchase the follow-on product in an electronic commerce purchase transaction.
    Type: Grant
    Filed: April 15, 2019
    Date of Patent: November 3, 2020
    Assignee: Capital One Services, LLC
    Inventors: Thomas S. Poole, David E. Keating, Drew Michael Jacobs, Janusz M. Niczyporuk, Luke A. Hammock
  • Publication number: 20200279255
    Abstract: A system and method for using device characteristics to authenticate a transaction is disclosed. A first device can be used to request a transaction, and a second device can be used to approve the transaction. A push notification or authentication code is transmitted to a second device, and approval of the transaction is completed based in part on the hardware characteristics of the second device. A security database stores the hardware characteristics of the second device and links the characteristics to authentication profiles such that the second device can be used as a physical authentication device in multi-factor authentication.
    Type: Application
    Filed: May 12, 2020
    Publication date: September 3, 2020
    Inventors: Lawrence Douglas, James Ashfield, Thomas S. Poole, John Fields, Justin Bowers, Drew Cogswell, John Elasic
  • Patent number: 10755337
    Abstract: A system and method for generating a user customized order interface, which displays a customer's previous orders and corresponding specific order information and order recommendations, that may be utilized for ordering and payment. A mobile application may request a merchant ID upon determination by the mobile device that a customer is within a close proximity of a particular merchant location. A payment terminal may pass the corresponding merchant ID to a transaction system, which may retrieve, for example, the customer's previous transactions and corresponding transaction IDs associated with the merchant ID, which may be utilized to generate a user customized order interface, which may be utilized to initiate a transaction by selecting a specific order item to order, and which may utilize the mobile application to confirm the order and proceed to payment, which will transmit the order to a merchant system.
    Type: Grant
    Filed: April 2, 2018
    Date of Patent: August 25, 2020
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Thomas S. Poole, Apurva Shah, Jennifer Lopez, Paul Moreton, Taurean Butler, Jason DePerro
  • Publication number: 20200250739
    Abstract: Systems and methods are provided for assisting a customer with purchasing a merchandise item in a store. Assisting the customer may include determining a location of a customer (i.e., customer device) in the store, identifying merchandise items located adjacent to the customer, receiving selection of a merchandise item for purchase from the identified merchandise items, receiving payment authorization information for the purchase, and initiating delivery of the merchandise item to the customer. Additionally, systems and methods are provided for inventory management in a store. Consistent with certain embodiments, computer-implemented systems and methods are provided for selecting a sensor, receiving a sensor identifier and a position of the sensor, receiving merchandise identifiers for merchandise items located near the sensor, and storing the merchandise identifiers in association with the sensor identifier.
    Type: Application
    Filed: April 21, 2020
    Publication date: August 6, 2020
    Applicant: Capital One Services, LLC
    Inventors: Thomas S. POOLE, Kaleen LOVE
  • Patent number: 10733646
    Abstract: A system and method include a kiosk processor, a device kiosk on a customer mobile device, which displays via a user interface, content and options for the customer from a third party customer service system, a customer interaction channel that receives, via an associated customer interaction network, a request to access the third party customer service system, via the device kiosk on a customer mobile device, an authentication module associated with the kiosk processor that receives customer data and customer input associated with an authentication request via a network to authenticate the customer, identifies a customer mobile device based on device identifiers, and evaluates risk factors associated with the customer mobile device, and a communication interface associated with the kiosk processor, that transmits, via a push notification gateway, a push notification to the device kiosk on the customer mobile device that establishes, via the network, a secure connection between the customer mobile device and
    Type: Grant
    Filed: November 21, 2016
    Date of Patent: August 4, 2020
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Lawrence Douglas, Thomas S. Poole, Hannes Jouhikainen
  • Patent number: 10636078
    Abstract: Systems and methods are provided for assisting a customer with purchasing a merchandise item in a store. Assisting the customer may include determining a location of a customer (i.e., customer device) in the store, identifying merchandise items located adjacent to the customer, receiving selection of a merchandise item for purchase from the identified merchandise items, receiving payment authorization information for the purchase, and initiating delivery of the merchandise item to the customer. Additionally, systems and methods are provided for inventory management in a store. Consistent with certain embodiments, computer-implemented systems and methods are provided for selecting a sensor, receiving a sensor identifier and a position of the sensor, receiving merchandise identifiers for merchandise items located near the sensor, and storing the merchandise identifiers in association with the sensor identifier.
    Type: Grant
    Filed: June 3, 2015
    Date of Patent: April 28, 2020
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Thomas S Poole, Kaleen Love
  • Patent number: 10614474
    Abstract: The disclosed embodiments generally relate to in-store customer traffic analysis systems and methods. The system includes at least one sensor positioned within a retail store, at least one display associated with the at least one sensor, one or more memory devices storing instructions and one or more hardware processors configured to execute the instructions to perform operations. The operations include receiving a sensor signal indicating that a user device is within a proximity to the at least one sensor in the retail store, extracting a user device identifier from the sensor signal, correlating the sensor signal to the at least one display, generating a foot traffic record associated with the user device identifier and the at least one display, based on the received sensor signal, and storing the generated foot traffic record.
    Type: Grant
    Filed: July 28, 2015
    Date of Patent: April 7, 2020
    Assignee: Capital One Services, LLC
    Inventor: Thomas S. Poole
  • Publication number: 20200090217
    Abstract: Systems and methods for providing purchase driven financial statements include an account processor that receives account data associated with one or more financial accounts of the account holder and advertising data via a network; one or more databases that stores at least the received account data and the received advertising data; and a statement processor that creates a financial statement based at least in part on the account data and the advertising data, provides the financial statement to an account holder, and tracks the account holder's future account data based on the provided advertising data.
    Type: Application
    Filed: November 18, 2019
    Publication date: March 19, 2020
    Inventors: Thomas S. Poole, Janusz Michael Niczyporuk, Luke A. Hammock
  • Publication number: 20200074453
    Abstract: Systems and methods are provided for generating and managing dynamic customized electronic tokens for electronic device interactions. A system for transferring data between a user device associated with a user and a remote device may include a memory storing instructions and a processor configured to execute the stored instructions. The stored instructions may configure the processor to receive, via a network, transaction information from the remote device, access information associated with an electronic token, and provide the electronic token to the remote device. The electronic token may be associated with at least one of the user or the user device, and a token server may generate the electronic token based on the received transaction information, and determine one or more expiration parameters for the electronic token.
    Type: Application
    Filed: November 5, 2019
    Publication date: March 5, 2020
    Applicant: Capital One Services, LLC
    Inventors: Paul Y Moreton, Matthew de Ganon, Thomas S Poole
  • Publication number: 20200051073
    Abstract: A system and method for enhanced token-based payments. The system and method including software and hardware to receive, via a network, a request for authorization; create, in response to the request, a dynamic payment packet (DPP) for payment; transmit, via a network, the DPP; receive, via a network, an authorization request, the DPP, and a transaction ID; receive at least one additional data element relating to the customer involved in the transaction and the transaction itself; and transmit, via a network, the transaction ID, an authorization response, and token.
    Type: Application
    Filed: October 17, 2019
    Publication date: February 13, 2020
    Inventors: Thomas S. Poole, Janusz Michael Niczyporuk, Paul Young Moreton
  • Patent number: 10482456
    Abstract: Systems and methods are provided for generating and managing dynamic customized electronic tokens for electronic device interactions. A system for transferring data between a user device associated with a user and a remote device may include a memory storing instructions and a processor configured to execute the stored instructions. The stored instructions may configure the processor to receive, via a network, transaction information from the remote device, access information associated with an electronic token, and provide the electronic token to the remote device. The electronic token may be associated with at least one of the user or the user device, and a token server may generate the electronic token based on the received transaction information, and determine one or more expiration parameters for the electronic token.
    Type: Grant
    Filed: October 3, 2018
    Date of Patent: November 19, 2019
    Assignee: Capital One Services, LLC
    Inventors: Paul Y Moreton, Matthew de Ganon, Thomas S Poole
  • Patent number: 10482457
    Abstract: A system and method for enhanced token-based payments. The system and method including software and hardware to receive, via a network, a request for authorization; create, in response to the request, a dynamic payment packet (DPP) for payment; transmit, via a network, the DPP; receive, via a network, an authorization request, the DPP, and a transaction ID; receive at least one additional data element relating to the customer involved in the transaction and the transaction itself; and transmit, via a network, the transaction ID, an authorization response, and token.
    Type: Grant
    Filed: December 18, 2013
    Date of Patent: November 19, 2019
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Thomas S. Poole, Janusz Michael Niczyporuk, Paul Young Moreton