Abstract: A server device includes an activity content evaluation unit, an activity pattern analyzing unit, an evaluation report creating unit, and an evaluation report sending unit, and is connected to an activity management information DB, which has activity management information for managing activity content of each salesperson registered. The server device evaluates the activity content of each salesperson based on the activity management information in the activity management information DB, and creates evaluation report information from the evaluation results.

Abstract: In response to a request from a terminal, a sales-force server creates a page for providing information regarding sales activities, and sends the created page to the terminal. An e-mail server sends an e-mail including a word(s) registered in a first word table to a new addressee. The sales-force server provides the terminal with data corresponding to a predetermined number of sales tools whose usage frequency is equal to or greater than a predetermined value. The sales-force server provides a staff terminal used by at least one sales staff with target information, based on calling history regarding telephone calls from at least one customer to a call center. The sales-force server provides the staff terminal with a correction message, upon detection of error information included in utterance of the sales staff which corresponds to voice data created by the staff terminal.

Abstract: An SFA server stores a customer database. The customer database stores: a customer name and/or staff name of corresponding customer; a business transaction of the customer; detail information representing business activities for achieving the business transaction, a completion scheduled date, and an actual completion date; information for determining whether each maturity stage has been attained; a check flag representing whether a maturity item has been attained, and a strategic scenario showing some plans for the business transaction toward the customer. Each of sales-staff terminal inputs the above data, stores the input data, and displays the detail information of the business activities in chronological order of the scheduled dates in the form of a list. The displayed data can be viewed from a manager terminal as well. An SCM server estimates the demand for products, based on the check flag stored in the customer database.

Abstract: An education support server generates test data representing a test using a test management database. At this time, the education support server derives a target score for a user who is to take the test represented by the generated test data in accordance with achievement data representing the user's past achievements stored in an achievement management database. The education support server 2 transmits target data including the target score together with the test data to a user terminal. When receiving the target data and the test data transmitted from the education support server, the user terminal displays the content of the test together with the target score the user should aim for, on a display section. When receiving answer data, the user terminal transmits the answer data to the education support server. And when receiving a marking result, the user terminal displays the marking result on the display section.

Abstract: In response to a request from a terminal, a sales-force server creates a page for providing information regarding sales activities, and sends the created page to the terminal. An e-mail server sends an e-mail including a word(s) registered in a first word table to a new addressee. The sales-force server provides the terminal with data corresponding to a predetermined number of sales tools whose usage frequency is equal to or greater than a predetermined value. The sales-force server provides a staff terminal used by at least one sales staff with target information, based on calling history regarding telephone calls from at least one customer to a call center. The sales-force server provides the staff terminal with a correction message, upon detection of error information included in utterance of the sales staff which corresponds to voice data created by the staff terminal.

Abstract: In response to a request from a terminal, a sales-force server creates a page for providing information regarding sales activities, and sends the created page to the terminal. An e-mail server sends an e-mail including a word(s) registered in a first word table to a new addressee. The sales-force server provides the terminal with data corresponding to a predetermined number of sales tools whose usage frequency is equal to or greater than a predetermined value. The sales-force server provides a staff terminal used by at least one sales staff with target information, based on calling history regarding telephone calls from at least one customer to a call center. The sales-force server provides the staff terminal with a correction message, upon detection of error information included in utterance of the sales staff which corresponds to voice data created by the staff terminal.

Abstract: An SFA server stores a customer database. The customer database stores: a customer name and/or staff name of corresponding customer; a business transaction of the customer; detail information representing business activities for achieving the business transaction, a completion scheduled date, and an actual completion date; information for determining whether each maturity stage has been attained; a check flag representing whether a maturity item has been attained, and a strategic scenario showing some plans for the business transaction toward the customer. Each of sales-staff terminal inputs the above data, stores the input data, and displays the detail information of the business activities in chronological order of the scheduled dates in the form of a list. The displayed data can be viewed from a manager terminal as well. An SCM server estimates the demand for products, based on the check flag stored in the customer database.

Abstract: An SFA server stores transaction information representing the contents of each of a plurality of business transactions for providing customers with commodities and including the expected sales of the commodities in each of the transactions in a customer database. The SFA server also stores progress information representing that each of the plurality of the transactions has reached one of a plurality of stages each indicating a progress level of the transaction, in association with the transaction information. An SCM server estimates a future demand for the commodities, based on the transaction information and the progress information associated with the transaction information.

Abstract: An SFA (Sales Force Automation) server stores a customer database. The customer database stores: a customer name and/or staff name of corresponding customer; a business transaction of the customer; detail information representing business activities for achieving the business transaction, a completion scheduled date, and an actual completion date; information for determining whether each maturity stage has been attained; a check flag representing whether a maturity item has been attained, and a strategic scenario showing some plans for the business transaction toward the customer. Each ef-sales-staff terminal inputs the above-data, stores the input data, and displays the detail information of the business activities in chronological order of the scheduled dates in the form of a list. The displayed data can be viewed from a manager terminal as well. An SCM (Supply Chain Management) server estimates the-demand for products, based on the check flag stored in the customer database.

Abstract: The server comprises deal data registration function, deal data analyzing function, deal data retrieval function and message transmission function, and is accessible to the deal DB. The server registers deal data given by the sales agent to the deal DB deal by deal, and analyzes the registered data to determine whether predetermined data items necessary for recognizing the deal status are failed or not. The server retrieves deal data record in which the necessary data items are failed, and prepares a message asking the sales agent to collect the failed information from the customer, and transmits it to the sales agent concerned.

Abstract: A sales assistance server apparatus includes an activity information obtaining section, an activity information storing section and a start information transmitting section. A kitting management server apparatus, a business operation server apparatus and/or a service assistance server apparatus are connected to the sales assistance server apparatus via a network. The activity information obtaining section obtains sales activity information according to a user input operation, the activity information storing section stores the sales activity information in a sales activity information DB and records the information therein. The start information transmitting section transmits kitting operation start information of goods as a kitting object to the kitting management server apparatus based on the stored sales activity information.

Abstract: A server device includes an activity content evaluation unit, an activity pattern analyzing unit, an evaluation report creating unit, and an evaluation report sending unit, and is connected to an activity management information DB, which has activity management information for managing activity content of each salesperson registered. The server device evaluates the activity content of each salesperson based on the activity management information in the activity management information DB, and creates evaluation report information from the evaluation results.

Abstract: An activity plan generation unit generates an activity plan for each salesperson based on an action pattern including a work objective and performance time obtained by analyzing a sales activity of a high performance salesperson, registers the plan in an activity plan DB, and notifies the plan to the salesperson and his/her supervisor. An information collection/registration unit stores an activity achievement input by a salesperson in an activity achievement DB. A progress management unit determines whether there is difference between an activity plan of a salesperson stored in the activity plan DB and an activity achievement stored in the activity achievement DB. When determining that there is difference between them, the progress management unit makes the activity plan generation unit again select an appropriate action pattern and correct the activity plan, and notifies the difference to the supervisor of the salesperson.

Abstract: A consulting contract settling system has a server for settling a contract offering a consulting service on lease, and a contract information DB. Consulting information, user information regarding parties concerned in a contract, contract information regarding content, price, and contract term of a consulting service are stored in the DB. An information setting unit of the server receives input of information regarding at least one of content (part or all), price, and contract term of a consulting service, and retrieves the other information than the input information. An individual information registration unit generates based on the input and retrieved information, and registers in the DB, individual contract information. A contract form output unit outputs contract form data based on the individual contract information. A notification unit sends notification for prompting contract renewal to an advisee's client apparatus before contract term expiration.

Abstract: For efficiently forming a sales team, a SFA server reads prescribed customer data of a prescribed case from various customer data previously stored in a customer DB. The SFA server determines if the prescribed case needs sales team formation in a business meeting in accordance with the content of the customer data. If it is determined that the business meeting of the prescribed case needs sales team formation, the SFA server designates a sales person who forms a sales team, and generates request information requesting sales team formation. The SFA server transmits the requesting information to the terminal of the designated sales person.

Abstract: In response to a request from a terminal, a sales-force server creates a page for providing information regarding sales activities, and sends the created page to the terminal. An e-mail server sends an e-mail including a word(s) registered in a first word table to a new addressee. The sales-force server provides the terminal with data corresponding to a predetermined number of sales tools whose usage frequency is equal to or greater than a predetermined value. The sales-force server provides a staff terminal used by at least one sales staff with target information, based on calling history regarding telephone calls from at least one customer to a call center. The sales-force server provides the staff terminal with a correction message, upon detection of error information included in utterance of the sales staff which corresponds to voice data created by the staff terminal.

Abstract: An SFA server stores transaction information representing the contents of each of a plurality of business transactions for providing customers with commodities and including the expected sales of the commodities in each of the transactions in a customer database. The SFA server also stores progress information representing that each of the plurality of the transactions has reached one of a plurality of stages each indicating a progress level of the transaction, in association with the transaction information. An SCM server estimates a future demand for the commodities, based on the transaction information and the progress information associated with the transaction information.

Abstract: An SFA server stores a customer database. The customer database stores: a customer name and/or staff name of corresponding customer; a business transaction of the customer; detail information representing business activities for achieving the business transaction, a completion scheduled date, and an actual completion date; information for determining whether each maturity stage has been attained; a check flag representing whether a maturity item has been attained, and a strategic scenario showing some plans for the business transaction toward the customer. Each of sales-staff terminal inputs the above data, stores the input data, and displays the detail information of the business activities in chronological order of the scheduled dates in the form of a list. The displayed data can be viewed from a manager terminal as well. An SCM server estimates the demand for products, based on the check flag stored in the customer database.

Abstract: An education support server generates test data representing a test using a test management database. At this time, the education support server derives a target score for a user who is to take the test represented by the generated test data in accordance with achievement data representing the user's past achievements stored in an achievement management database. The education support server 2 transmits target data including the target score together with the test data to a user terminal. When receiving the target data and the test data transmitted from the education support server, the user terminal displays the content of the test together with the target score the user should aim for, on a display section. When receiving answer data, the user terminal transmits the answer data to the education support server. And when receiving a marking result, the user terminal displays the marking result on the display section.