Patents by Inventor Valerie Bscheider

Valerie Bscheider has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for data recording
    Patent number: 6937706
    Abstract: A system and method for monitoring a telephone switching environment. In a preferred embodiment the system and method simultaneously monitor both an SMDR link and a real-time CTI link, gather information about calls from both sources, and combine gathered information into a single data model of the telephony activity. A server is provided which in a preferred embodiment comprises two main modules: a translation module and a message router module. Several translation modules can be used—one for each PBX interface or vendor API layer. The server accepts data from a PBX or similar equipment in a telephone switch environment, and can use both real-time CTI communications links and asynchronous information sources such as the Station Message Detail Recording (SMDR) interface. The server then translates and combines the various types of data into a unified, normalized format.
    Type: Grant
    Filed: June 8, 2001
    Date of Patent: August 30, 2005
    Assignee: Dictaphone Corporation
    Inventors: Valerie Bscheider, David A. Glowny, John E. Richter
  • System and method for data recording
    Publication number: 20010043685
    Abstract: A system and method for monitoring a telephone switching environment. In a preferred embodiment the system and method simultaneously monitor both an SMDR link and a real-time CTI link, gather information about calls from both sources, and combine gathered information into a single data model of the telephony activity. A server is provided which in a preferred embodiment comprises two main modules: a translation module and a message router module. Several translation modules can be used—one for each PBX interface or vendor API layer. The server accepts data from a PBX or similar equipment in a telephone switch environment, and can use both real-time CTI communications links and asynchronous information sources such as the Station Message Detail Recording (SMDR) interface. The server then translates and combines the various types of data into a unified, normalized format.
    Type: Application
    Filed: June 8, 2001
    Publication date: November 22, 2001
    Applicant: Dictaphone Corporation
    Inventors: Valerie Bscheider, David A. Glowny, John E. Richter
  • System and method for data recording
    Patent number: 6246752
    Abstract: A system and method for monitoring a telephone switching environment. In a preferred embodiment the system and method simultaneously monitor both an SMDR link and a real-time CTI link, gather information about calls from both sources, and combine gathered information into a single data model of the telephony activity. A server is provided which in a preferred embodiment comprises two main modules: a translation module and a message router module. Several translation modules can be used—one for each PBX interface or vendor API layer. The server accepts data from a PBX or similar equipment in a telephone switch environment, and can use both real-time CTI communications links and asynchronous information sources such as the Station Message Detail Recording (SMDR) interface. The server then translates and combines the various types of data into a unified, normalized format.
    Type: Grant
    Filed: June 8, 1999
    Date of Patent: June 12, 2001
    Inventors: Valerie Bscheider, David A. Glowny, John E. Richter