Abstract: Automated message tagging in a chat forward task facilitation communication system is described. One implementation involves receiving a set of messages between a member and a representative as the set of messages are being exchanged, processing the set of messages to identify one or more task flags associated with the set of messages, where the one or more task flags correspond to a set of tasks performable by the representative on behalf of the member, and tracking a chat flow within a chat interface, wherein the set of messages are exchanged within the chat interface. The chat flow is processed using a tagging algorithm to automatically assign at least one of the one or more task flags to messages of the set of messages, and message history is generated including the set of messages and corresponding task flag assignments with associated tasks of the set of tasks.

Abstract: Systems and methods are provided for ingesting task-related data and providing task recommendations or generating tasks based on the ingested data. In certain embodiments, task-related data is obtained by a task facilitation service from third-party applications using a suitable interface, such as an application program interface (API), and the third-party applications may include plug-ins or extensions that facilitate communication between the applications and the task facilitation service. For example, task facilitation service may be configured to obtain and process data from websites and generate task recommendations based on the website data.

Abstract: Embodiments provided herein relate to enforcing a device restriction policy. A device restriction policy may be stored that maps one or more portions of a household with particular household occupants of a plurality of household occupants. A request may be received to activate the device restriction policy on a household occupant. The device restriction policy may be activated against the household occupant based on the received request. One or more electronic devices may be disabled that are located in a portion of the household linked with the household occupant based on the received request and the device restriction policy.

Abstract: Message filtering and management systems in a chat forward task facilitation communication system are described. One implementation involves receiving one or more pre-filtering inputs from a member, where the inputs include task associations to identify message types to hide or display from a real-time chat interface based on the task associations. A set of messages are processed in real-time using a filtering algorithm to associate one or more tasks with messages of the set of messages, where the one or more tasks correspond to a set of tasks performable by the representative on behalf of the member. A first message is displayed based on the one or more pre-filtering inputs and a first task association with the first message, and a second message is hidden or not displayed based on the one or more pre-filtering inputs and a second task association with the second message.

Abstract: A method includes generating a utility portal interface in response to a request from a utility computer system that receives parameters that specify a demand response event; providing a display of groups of energy-consuming locations that are available to be selected to participate in the demand response event; providing a display of an energy demand profile for the utility during the demand response event; receiving a selection of a subset of the groups of energy-consuming locations to participate in the demand response event; causing the display of the energy demand profile for the utility during the demand response event to be dynamically updated as the subset of the groups of energy-consuming locations are selected or deselected by the utility computer system to participate; and sending transmissions to thermostats associated with the subset of the groups of energy-consuming locations to execute the demand response event.

Abstract: A control system includes an energy management system in operation with intelligent, network-connected thermostats located in structures. The thermostats are operable to control heating, ventilation, and air conditioning (HVAC) systems. Control during a demand response (DR) event period may be performed based on an optimal setpoint schedule of the HVAC system. Candidate setpoint schedules may be simulated to identify an optimal schedule.

Abstract: Systems and methods for automatic securitization of sensitive information accessible under limited circumstances for the execution of tasks are provided. The systems and methods may receive a request to perform a task that corresponds to operations performable to complete the task. These operations include a sensitive operation that require use of sensitive information associated with a member. A link is generated in real-time as other operations are being performed. Through the link, the member can store their sensitive information in a data privacy vault without exposing the sensitive information to unauthorized entities. The task is transferred to a high-trust representative when the other operations are performed to allow the high-trust representative to access the data privacy vault to obtain the sensitive information. The high-trust representative uses the sensitive information to perform the sensitive operation without exposing the sensitive information to the member or any other unauthorized entity.

Abstract: This application is directed to a home monitoring and control system including a doorbell installed at a door of a home. The doorbell has a button configured to, upon being pressed, wirelessly initiate a first communication to indicate presence of a person at the door. The doorbell also has a camera configured to capture video data within a field of view, and a processor configured to cause a communication component to enable the first communication and wirelessly stream via a remote server the video data captured by the camera to a monitoring device associated with an occupant of the home.

Abstract: A control system includes an energy management system in operation with intelligent, network-connected thermostats located in structures. The thermostats are operable to control heating, ventilation, and air conditioning (HVAC) systems. Control during a demand response (DR) event period may be performed based on an optimal control trajectory of the HVAC system, where the control trajectory is optimal in that it minimizes a cost function.

Abstract: This patent specification relates to various smart-home systems. Such a system may include a battery-powered smart home device that communicates using a first wireless protocol characterized by relatively low power usage and relatively low data rates. Such a system may further include a smart wall outlet device. The smart wall outlet device may include wireless communication circuitry comprising a first wireless interface and a second wireless interface. The first wireless interface may be configured to communicate with the battery-powered smart home device using the first wireless protocol. The second wireless interface may be configured to serve as a communication bridge between the battery-powered smart home device and a wireless network that uses a second communication protocol characterized by relatively higher power usage and relatively higher data rates.

Abstract: This application is directed to a home monitoring and control system including a doorbell installed at a door of a home. The doorbell has a button configured to, upon being touched, depressed or activated, wirelessly initiate a first communication to indicate presence of a person at the door. The doorbell also has a camera configured to capture video data within a field of view, and a processor configured to cause a communication component to enable the first communication and wirelessly stream via a remote server the video data captured by the camera to a monitoring device associated with an occupant of the home. A rechargeable battery is coupled to a housing wire and configured to be charged via the housing wire, and the doorbell is configured to charge and discharge the rechargeable battery based on power usage of the doorbell.

Abstract: Integration of an external productivity/task management application with a task facilitation service includes mechanisms for creating tasks within the task facilitation service based on task list data of the task management application received by the task facilitation service and processed using various dynamic models and algorithms. Further examples of integration include the task facilitation service generating recommendations for new task list items and modifications to existing task list items by leveraging the data and models available to the task facilitation service.

Abstract: Systems and methods for generating and curating projects and tasks based on messages exchanged between members and assigned representatives are provided. A system receives, in real-time, a set of messages between a member and a representative as the set of messages are being exchanged. The system, based on these messages, automatically identifies a task that can be performed for the benefit of the member. The system can further identify additional information required for defining the task based on the member's preferences. The system can dynamically generate prompts for this additional information, which are provided to the member to obtain the additional information. The task is updated based on the additional information and is performed according to the parameters of the task and the additional information.

Abstract: Task reminder surfacing in a communication system is described. One implementation involves receiving a set of messages associated with a member device and a representative device, processing the set of messages to generate task data including one or more task recommendations associated with the set of messages, wherein the one or more task recommendations correspond to a set of tasks performable on behalf of the member, and tracking a real-time chat flow within a chat interface. The real-time chat flow is processed in real-time as messages of the set of messages are received using a scheduling algorithm to select a position or timing for one or more reminders associated with the one or more task recommendations, the reminders are automatically inserted within the chat flow using the position or timing for the one or more reminders, and the one or more reminders are presented within the chat flow.

Abstract: Systems and methods are presented herein for implementing reinforcement learning in a task-facilitation service. The task-facilitation service may receive a request to delegate an execution of a task. The request can may include a user identifier that corresponds to the task. The task-facilitation service may generate a proposal using a machine-learning process. The proposal may include an implementation of the task and facilitate execution of the task by one or more third-party service providers. The task-facilitation service may facilitate the execution of the task by the one or more third-party service providers according to the proposal. In response to receiving an execution status of the task, the task-facilitation service may train the machine-learning process using the proposal and the execution status to improve subsequent proposals generated by the machine-learning process.

Abstract: Systems and methods are provided for ingesting task-related data and providing task recommendations or generating tasks based on the ingested data. In certain embodiments, task-related data is obtained by a task facilitation service from third-party applications using a suitable interface, such as an application program interface (API), and the third-party applications may include plug-ins or extensions that facilitate communication between the applications and the task facilitation service. For example, task facilitation service may be configured to obtain and process data from websites and generate task recommendations based on the website data.

Abstract: Integration of an external calendar application with a task facilitation service includes mechanisms for creating tasks within the task facilitation service based on calendar data of the calendar application received by the task facilitation service and processed using various dynamic models and algorithms. Further examples of integration include the task facilitation service generating recommendations for new calendar items and modifications to existing calendar items by leveraging the data and models available to the task facilitation service.

Abstract: Systems and methods for delegating tasks for a task facilitation service include receiving a delegation indicator for a task and determining a communication policy for the task in response to receiving the delegation indicator. The communication policy generally inhibits communication between the task facilitation service and a member of the service. Generation of proposals for completing delegated tasks and prediction of missing task data are also facilitated by aspects of the task facilitation service.

Abstract: A computer-implemented method for generating tasks in a task facilitation service based on website data includes receiving website data for a website from a browser executed on a user computing device associated with a user. The method also includes processing the website data to generate a task recommendation for a task of the user and transmitting an indication corresponding to the task recommendation. When the indication is received by a computing device, the computing device is enabled to approve the task recommendation to generate a task corresponding to the task recommendation in the task facilitation service.

Abstract: Systems and methods are presented herein for implementing dynamic interfaces in task-facilitation services. The task-facilitation service may receive authorization to execute a proposal that corresponds to an implementation of a task. The proposal may include an identification of third-party service providers that are configured to execute a task. The task-facilitation service may identify a first interface configured to translate commands of a task-facilitation service into native commands of the third-party service providers. The task-facilitation service may transmit a first communication including the commands to the third-party service providers. In response, the task-facilitation service may receive a first request for a set of resources. The task-facilitation service may define a resource-allocation mapping configured to identify the set of resources and distribute the set of resources to the third-party service providers. The task-facilitation service may then execute the resource-allocation mapping.