Assembling Billing Record (e.g., Automatic Message Account (ama), Call Detail Record (cdr), Etc.) Patents (Class 379/126)
  • Patent number: 10264120
    Abstract: A device may generate a call plan for a set of testing calls. The device may initiate a testing call to a communication device associated with a target, of the set of targets, using a user profile of the set of user profiles. The device may initiate monitoring for the testing call to identify information associated with the target during the testing call. The device may generate one or more responses to one or more queries based on the user profile. The device may transmit the one or more responses to the one or more queries based on generating the one or more responses to the one or more queries. The device may process stored data regarding testing calls to generate a recommendation relating to the set of targets for the set of testing calls. The device may communicate with one or more other devices to implement the recommendation.
    Type: Grant
    Filed: December 30, 2016
    Date of Patent: April 16, 2019
    Assignee: Accenture Global Solutions Limited
    Inventors: Avigail Goldgraber, Andrew H. Scott, Lora Leigh Nunnelley, Eric Citron
  • Patent number: 10019536
    Abstract: Techniques for storing and processing graph data in a database system are provided. Graph data (or a portion thereof) that is stored in persistent storage is loaded into memory to generate an instance of a particular graph. The instance is consistent as of a particular point in time. Graph analysis operations are performed on the instance. The instance may be used by multiple users to perform graph analysis operations. Subsequent changes to the graph are stored separate from the instance. Later, the changes may be applied to the instance (or a copy thereof) to refresh the instance.
    Type: Grant
    Filed: July 15, 2014
    Date of Patent: July 10, 2018
    Assignee: Oracle International Corporation
    Inventors: Sungpack Hong, Zhe Wu, Martin Sevenich, Jayanta Banerjee, Hassan Chafi, Korbinian Schmid
  • Patent number: 10021114
    Abstract: A server computer receives an indication of an interaction between a first user device of a first user and a second user device of a second user, where the interaction includes a message for transmission from the first user to the second user. The server computer performs a verification process on the message, including performing one or more binary checks on the message. The server computer then generates a response indicating whether the message is a legitimate message based on the verification process. When the response indicates that the message is a legitimate message, the server computer transmits the message to the second user device of the second user for display.
    Type: Grant
    Filed: March 1, 2017
    Date of Patent: July 10, 2018
    Assignee: THUMBTACK, INC.
    Inventors: Zhenyu Liu, Jeffrey Lock, Tracy Livengood, Harsh Pankaj Panchal, De Li, Benjamin Robert Anderson, Jorge David Simosa, Sumit Surendra Agarwal
  • Patent number: 10020847
    Abstract: The present device aggregates all kinds of contactless services such as credit card, loyalty card, micro-payment, discount card, transport card, access control, e-ticket, parking, etc. An NFC (Near Field Communication) device comprises a host CPU, a memory, a GPRS modem controlled by the CPU to access Internet, a SIM holder, an antenna and a battery. The NFC device is shaped as a credit card and it also includes a touch-screen, able to implement technical functionalities to operate contactless services, visualize his ticket/coupon and consult the latest transaction, a secure element to store and execute the contactless applications, and a ST controller connected to Host CPU and to the SE.
    Type: Grant
    Filed: November 23, 2015
    Date of Patent: July 10, 2018
    Assignee: FAMOCO
    Inventors: Lionel Brahami, Nicolas Berbigier
  • Patent number: 9820128
    Abstract: A method, a corresponding apparatus, and a computer program product for dynamic charging over multiple network nodes. The method comprises collecting, at a first network node which has a first connection with a user equipment, charging information with respect to a second connection established between the user equipment and a second network node, wherein the second network node is connected with the first network node. The method also comprises combining charging information with respect to the first connection and the charging information with respect to the second connection. The method additionally comprises sending the combined charging information from the first network node to a core network entity for charging the user equipment. With the claimed inventions, the core network and wireless operators could be able to bill the services based on specific offloaded bearers considering associated QoS information, regarding to the case of multi-PLMN scenarios under network sharing.
    Type: Grant
    Filed: May 7, 2013
    Date of Patent: November 14, 2017
    Assignee: Nokia Technologies Oy
    Inventors: Yang Liu, Haitao Li
  • Patent number: 9680995
    Abstract: Aspects are directed towards methods including creating multiple states from at least two call center data sources; and combining at least two of the multiple states to obtain a data model, where the data model comprises an attribute related to the call center, and methods including collecting a set of call data from multiple sources, where the multiple sources comprise a management module source and at least one source not controlled by the management module, and analyzing the set of call data.
    Type: Grant
    Filed: March 11, 2013
    Date of Patent: June 13, 2017
    Assignee: Avaya Inc.
    Inventors: Patrick Tendick, Roger I. Krimstock, Matias Potel Feola
  • Patent number: 9348814
    Abstract: A customer service system for providing enhanced guidance and resources to service agents and providing an enhance ability to select service agents that are best suited to address specific customers and specific customer needs, and methods for manufacturing and using same. The customer service system includes a system server with a semantic engine configured to analyze customer contact events and customize service agent interfaces based on determined customer needs.
    Type: Grant
    Filed: August 1, 2014
    Date of Patent: May 24, 2016
    Assignee: Almawave S.R.L.
    Inventors: Valeria Sandei, Raniero Romagnoli, Diego Di Curzio, Guglielmo Nigri, Giordano Maestro, Simone Folino
  • Patent number: 9264878
    Abstract: The present invention provides a method of providing rate tiers in a wireless communication system. Embodiments of the method include forming, at a network element in the wireless communication system, a statistical representation of resource usage for a user in the wireless communication system as a function of location and/or time using measurements of the user's resource usage at a plurality of locations. Embodiments of the method also include defining, at the network element, a plurality of rate tiers based on the statistical representation. Each rate tier indicates a rate for a different level of resource usage offered to the user.
    Type: Grant
    Filed: February 12, 2014
    Date of Patent: February 16, 2016
    Assignee: Alcatel Lucent
    Inventors: Tomas S Young, Ashok N Rudrapatna, Nandu Gopalakrishnan
  • Patent number: 9118544
    Abstract: A method and apparatus for providing automated processing of a switched voice alarm on a switched and/or Internet Protocol (IP) network are disclosed. For example, the method receives an alarm associated with a switched voice service, and retrieves a Local Routing Number (LRN) or Primary Inter-exchange Carrier (PIC) information from a switch serving a call associated with a caller's telephone number. The method determines if the alarm is due to one or more service degradations, and notifies a work center responsible for one or more of the service degradations if the alarm is due to the one or more service degradations.
    Type: Grant
    Filed: December 7, 2012
    Date of Patent: August 25, 2015
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Paritosh Bajpay, Roberta Bienfait, Mojgan Dardashti, Jackson Liu, Timothy Plattner, Zhiqiang Qian, Michael Zinnikas
  • Patent number: 9088908
    Abstract: A signal field is generated to include (i) a field to indicate that a physical layer (PHY) data unit is a control frame, and (ii) one or more of a frame control field, a receiver address (RA) field, and a cyclic redundancy check (CRC) field. A PHY data payload (i) that includes one or more of a service field, a transmitter address (TA) field, a network ID field, and a CRC field, and (ii) that omits an RA field is generated. The PHY data unit is generated to include (i) a preamble, (ii) a PHY header having the SIG field, and (iii) the PHY data payload. The PHY data unit is transmitted.
    Type: Grant
    Filed: June 8, 2012
    Date of Patent: July 21, 2015
    Assignee: Marvell World Trade Ltd.
    Inventor: Yong Liu
  • Patent number: 9071705
    Abstract: A charging system (26) for a telecommunications service comprises an interface (48) and a tariff controller (50). The interface (48) is configured to receive tariff information (6-4) regarding a telecommunications service for a geographical area (64). The tariff controller (50) is configured to utilize the tariff information in conjunction with charging for use of the telecommunications service by a customer in the geographical area (64) only after confirmation has been received (6-11) that notification regarding the tariff information has been received by a node (60) of a radio access network (32) which serves the geographical area (64). As such, the tariff controller (50) provides notification-synchronized charging implementation.
    Type: Grant
    Filed: June 19, 2013
    Date of Patent: June 30, 2015
    Assignee: Telefonaktiebolaget L M Ericsson (publ)
    Inventor: Lennart Isaksson
  • Patent number: 9001986
    Abstract: A system, method, and computer-readable storage medium for outsourcing telecom billing are disclosed for issuing one or more first billing statements and one or more second billing statements from a first telecom network; and transmitting at least the one or more first billing statements to a second telecom network. The one or more first billing statements may reflect one or more charges from the first telecom network to the second telecom network, and the one or more second billing statements may reflect one or more charges from the second telecom network to one or more customers thereof. The one or more charges of the first and second billing statements may reflect the same service(s).
    Type: Grant
    Filed: March 5, 2014
    Date of Patent: April 7, 2015
    Assignee: ITXC IP Holdings S.a.r.l.
    Inventors: Sylvie Bouchard, Pascal Montes, Michel Decarie
  • Patent number: 8995632
    Abstract: A system, method, and computer program product are provided for detecting duplicated telecommunications events in a consumer telecommunications network. In use, a first telecommunications event and associated first event data are received. One or more fields of data are extracted from the first event data. Additionally, a single data string is generated from the extracted one or more fields of data. Further, a hash function is utilized to create a first event signature corresponding to the single data string from the extracted one or more fields of data. In addition, a first event signature hint is extracted from the first event signature, the first event signature hint including a portion of the first event signature. Furthermore, it is determined whether the first event signature hint exists in a signature hint hash table.
    Type: Grant
    Filed: February 19, 2014
    Date of Patent: March 31, 2015
    Assignee: Amdocs Software Systems Limited
    Inventors: Victoria Boriskovsky, Vladimir Polonsky, Omer Shani, Nir Cohen
  • Patent number: 8983046
    Abstract: The present invention enables a method for following the state of a call and generating defects as function of call completion success as opposed to discrete events that happen at individual network elements during the call. In one embodiment, the invention uses Call Detail Records (CDR) to analyze the end-to-end completion status to measure per call basis defects instead of using defect codes generated by network elements on a per equipment basis. CDR is data associated with a telephone call, including the calling and the called numbers, the date and timestamp, the duration, the call setup delay, and the final handling code of the telephone call.
    Type: Grant
    Filed: August 26, 2013
    Date of Patent: March 17, 2015
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Marian Croak, Hossein Eslambolchi
  • Patent number: 8976782
    Abstract: A communication system providing telephony communication across combined circuit switched and packet switched networks, such as a telephone network and the Internet, which are connectable to terminals, such as telephones and computers, for selective communication therebetween. The communication system includes an authorization and account control object in the packet switched network, multiple gateways between the circuit switched and packet switched networks providing controlled connectivity between those networks, and an information retrieval object in the packet switched network.
    Type: Grant
    Filed: October 31, 2007
    Date of Patent: March 10, 2015
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Eric A. Voit, Edward E. Balkovich, William D. Goodman, Jayant G. Gadre, Patrick E. White, David E. Young
  • Patent number: 8958421
    Abstract: A system and method for transmitting data in a communication system. First encapsulated data is received at a first node, and second encapsulated data associated with the first encapsulated data is generated at the first node. The first encapsulated data and the second encapsulated data are transmitted independently to one or more further nodes.
    Type: Grant
    Filed: July 14, 2006
    Date of Patent: February 17, 2015
    Assignee: Nokia Corporation
    Inventors: Petteri Poyhonen, Ove Strandberg
  • Publication number: 20150043723
    Abstract: The present invention provides a highly flexible system that can receive SMDR messages in many different formats and process these messages to produce useful reports and control information. The system can collect data via a LAN/WAN connection from PBX systems with internal data storage, PBX systems without internal data storage and legacy PBX systems that are connected to a buffer for storage of SMDR records.
    Type: Application
    Filed: October 24, 2014
    Publication date: February 12, 2015
    Inventors: David Y. Schlossman, John F. Doehner
  • Patent number: 8873723
    Abstract: An apparatus includes a Voice Over Internet Protocol (VOIP)-enabled device having a unique identifier and including a receiver. The receiver is configured to receive data associated with a current geographic position of the VOIP-enabled device. The VOIP-enabled device is configured to transmit a signal including the unique identifier and the data associated with the position to a network each time a call is initiated. In other embodiments, a method includes determining a current position of a VOIP-enabled device associated with a unique identifier, and transmitting a signal including data associated with the current position to an IP gateway either before or after a call is initiated from the VOIP-enabled device.
    Type: Grant
    Filed: August 24, 2005
    Date of Patent: October 28, 2014
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Jac Dowens, Paul J. Fellingham
  • Patent number: 8867732
    Abstract: Embodiments of the invention are directed to a system, method, or computer program product for aggregating phone numbers for contact. Embodiments retrieve the contact record corresponding to the customer; determine any phone numbers associated with the contact record; determine any financial accounts owned or otherwise associated with the customer; determine any phone numbers associated with the financial accounts; determine whether any of the phone numbers associated with the financial accounts are not included in the phone numbers associated with the contact record; and, in response to determining that at least one phone number associated with the financial accounts is not included in the phone numbers associated with the contact record, update the contact record to indicate the at least one phone number associated with the financial accounts.
    Type: Grant
    Filed: November 5, 2013
    Date of Patent: October 21, 2014
    Assignee: Bank of America Corporation
    Inventor: Hudson Philip Hoen, IV
  • Patent number: 8868032
    Abstract: Methods, systems, and computer readable media for automatic, repetitive enforcement of a policy rule according to a schedule are disclosed. According to one aspect, a method for automatic, recurrent enforcement of a policy rule includes providing, to a node for enforcing policy rules in a telecommunications network, an automatically recurrent policy rule, the policy rule defining an enforcement activation condition and including an enforcement recurrence attribute; and using, at the node, the enforcement activation condition and the enforcement recurrence attribute to recurrently activate the enforcement of the policy rule according to the enforcement recurrence attribute.
    Type: Grant
    Filed: April 25, 2011
    Date of Patent: October 21, 2014
    Assignee: Tekelec, Inc.
    Inventors: Yusun Kim Riley, Uri Baniel
  • Patent number: 8861691
    Abstract: A method, non-transitory computer readable medium, and a service management computing device comprises obtaining one or more call detail records associated with one or more customers from one or more data sources. Each of the obtained call detail records is scanned to determine presence of a call drop in each of the obtained call detail records. Next, a customer experience index and an impact value is determined for the one or more call detail records for which the call drop is determined to be present. Based on the determined experience index, one or more actions are performed.
    Type: Grant
    Filed: August 21, 2013
    Date of Patent: October 14, 2014
    Assignee: Wipro Limited
    Inventors: Anindito De, Sivakumar Subbiah, Srinivasa Raghava Vegi
  • Patent number: 8855280
    Abstract: Systems and methods for creating, maintaining, and making available Communication Detail Records (CDRs) containing media for communications in controlled-environment facilities are disclosed. In some embodiments, a method may include enabling, at least in part via one or more communication systems, a communication between two or more parties, where at least one of the two or more parties is a resident of a controlled-environment facility, and where the resident operates a communication device disposed within the controlled-environment facility. The method may also include creating, at least in part via the one or more communication systems, a CDR associated with the communication, where the CDR includes or references a digital media file.
    Type: Grant
    Filed: September 27, 2013
    Date of Patent: October 7, 2014
    Assignee: Securus Technologies, Inc.
    Inventors: Scott Passe, Adam C. Edwards
  • Patent number: 8848888
    Abstract: Communication networks and associated methods are disclosed that provide charging for long duration sessions. A charging data system of the communication network receives interim accounting request messages from a network element that is serving a session. The charging data system identifies interim timestamps for the interim accounting request messages, and stores the interim timestamps. After a time period during the long duration session, the charging data system generates a partial CDR. The charging data system then inserts duration information for the long duration session in the partial CDR based on the stored interim timestamps, and transmits the partial CDR to a correlation system. The correlation system may then calculate a total duration for the session based on the duration information in the partial CDR. Even if a start/stop timestamp is not available, the correlation system may estimate the total duration of the session based on the interim timestamps.
    Type: Grant
    Filed: January 13, 2012
    Date of Patent: September 30, 2014
    Assignee: Alcatel Lucent
    Inventor: Yigang Cai
  • Patent number: 8849273
    Abstract: The disclosure provides a method for reporting fixed network access information, in which an Evolved Packet Data Gateway (ePDG) reports fixed network access information to a Policy and Charging Enforcement Function (PCEF), and the PCEF notifies a Policy and Charging Rule Function (PCRF) of the fixed network access information. The disclosure also provides a system for reporting fixed network access information, in which a reporting unit is configured to allow an Evolved Packet Data Gateway (ePDG) to report fixed network access information to a Policy and Charging Enforcement Function (PCEF), which notifies a Policy and Charging Rule Function (PCRF) of the fixed network access information. According to the disclosure, the fixed network access information can be reported, so that an S9* session still can be established even if the BPCF cannot be aware of access of the UE to the WLAN.
    Type: Grant
    Filed: June 7, 2011
    Date of Patent: September 30, 2014
    Assignee: ZTE Corporation
    Inventors: Tong Rui, Xiaoyun Zhou, Mo Sun
  • Patent number: 8792482
    Abstract: In one embodiment, a method for managing a Voice over IP (VoIP) network includes collecting a first set of data from a first source of network performance management data, each data item in the first set of data corresponding to a call made using the VoIP network; collecting a second set of data from a second source of network performance management data, each data item in the second set of data corresponding to a call made using the VoIP network and being of a different type than the first set of data; correlating the first set of data and the second set of data such that a data item from the first set of data is matched with a data item from the second set of data that corresponds to a common call made over the VoIP network; and outputting a performance report based on the correlating.
    Type: Grant
    Filed: December 9, 2008
    Date of Patent: July 29, 2014
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Jeffrey Stein, Li-Jin Chung, Yu-Lein Kung, Alek Remash, Ching-Chyuan Shieh
  • Patent number: 8774754
    Abstract: A system and method for the real-time management of a device, and more particularly to the establishment and enforcement of policies or rules associated with the feature or functions that may be performed with the device, such as making and receiving calls, exchanging data, playing games and music, sending and receiving email, accessing web sites, and paying for goods and services. If a child or employee is using the device, there may be a need to regulate how that device can be used and to determine who will pay for what goods or services. In addition to providing all of the features associated with a device, service providers need to be able to establish and enforce rules (policies) regulating how and when that device can be used and who will pay for a good or service requested by the user of the device.
    Type: Grant
    Filed: March 6, 2013
    Date of Patent: July 8, 2014
    Assignee: Kajeet, Inc.
    Inventors: Matthew Donald Baker, Steven Ira Geller, Douglas Owen Kesser, Daniel John Neal, Carol Ann Politi, Ben Julian Weintraub
  • Patent number: 8737953
    Abstract: An IMS charging collection function node for processing incoming accounting requests (ACRs) is provided.
    Type: Grant
    Filed: May 27, 2009
    Date of Patent: May 27, 2014
    Assignee: Alcatel Lucent
    Inventors: Ranjan Sharma, Shengqiang Wang, Yigang Cai
  • Patent number: 8731162
    Abstract: Call detail records (CDRs) that are generated by different elements of an IP telephony system in connection with the same communication can be matched to one another using timing information contained in the CDRs. Other information in addition to timing information, and which is present in two CDRs relating to the same communication may be used in conjunction with timing information to match CDRs from the same communication.
    Type: Grant
    Filed: March 15, 2013
    Date of Patent: May 20, 2014
    Assignee: Vonage Network, LLC
    Inventors: Casem Majd, Rohan Dwarkha, Andrew Bucko, Jason Farkas, Matthew Sullivan, Graham McGonigal
  • Patent number: 8731161
    Abstract: A calling type identification system selects a calling type. The system selects NPA-NXX telephone number blocks for the calling type based on NPA-NXX block categories related to the calling type. The system develops number data for the selected NPA-NXX telephone number blocks. The system receives a telephone number for a call. The system processes the telephone number and the number data to identify and indicate if the telephone call is of the selected calling type.
    Type: Grant
    Filed: February 23, 2011
    Date of Patent: May 20, 2014
    Assignee: Sprint Communications Company L.P.
    Inventors: Keith Eric Fenton, Michael Aaron Hawley, Ragunath Palaniappan, Stephen P. O'Neal, Ameen Khanfar, Karen S. Riepenkroger, Kenneth A. Spiller, Lavinia Rotaru, Alpesh V. Shah, Scott William Groth
  • Patent number: 8725108
    Abstract: Information associated with a communication is gathered at a switching point during the routing process to determine subscriber metric information associated with an active service identifier. The information relates to the originator of the communication and the target. The information is compared to a provider database to determine a carrier originally associated with the active service identifier. The information is then compared to a porting database to determine if the active service identifier was ported, and if so, to which carrier the active service identifier was ported. A determination can then be made regarding which carrier is associated with the active service identifier. The data may be aggregated for a large amount of switched communications, representing a large amount of active service identifiers for a given market. Thus, a number of subscribers for a given carrier in a given market may be determined.
    Type: Grant
    Filed: April 14, 2009
    Date of Patent: May 13, 2014
    Assignee: AT&T Mobility II LLC
    Inventor: Gregory Evan Mishkin
  • Patent number: 8699680
    Abstract: Methods, devices, and storage media provide for receiving a message pertaining to setting up a telephone call; inserting in the message a branch identifier that indicates a branch office of an enterprise from which the message originated; transmitting the message including the branch identifier to a private branch exchange device; and generating billing information for the telephone call based on the branch identifier.
    Type: Grant
    Filed: November 18, 2011
    Date of Patent: April 15, 2014
    Assignee: Verizon Patent and Licensing Inc.
    Inventor: Jeffrey Allyn LaCroix
  • Patent number: 8693982
    Abstract: A system manages subscribers' data of mobile telephones in a wireless network. Data servers are located according to geographic service areas, and each of the data servers may store subscribers' data of mobile telephones based on the respective geographic area. Location of subscribers' data is determined depending upon subscribers' ID, to which two or more Mobile telephone Numbers (MTNs) are assigned. Two or more MTNs may have different area codes for which subscribers' data are stored in at least two or more of the data servers. A terminal, for example, receives a user request calling for subscriber's data of a first MTN, retrieves a subscriber's ID corresponding to the first MTN from an Electronic Telephone Number Inventory (eTNI) database and sends a request containing the subscriber's ID. A router determines a first data server corresponding to the retrieved subscriber's ID and routes the request to the first data server.
    Type: Grant
    Filed: February 15, 2012
    Date of Patent: April 8, 2014
    Assignee: Cellco Partnership
    Inventors: James Robert Alexander, Timothy D. DuHaime
  • Patent number: 8688074
    Abstract: A method for communication includes recording, at a gateway to a network, a generic definition of a service provided to clients of the gateway. The generic definition specifies a first Uniform Resource Identifier (URI) on the network that is associated with the service. At least a first communication between a client and the network is processed at the gateway in order to identify at least a second URI that is referenced from the first URI in a context of the service. Responsively to at least the first communication, an extended definition of the service for the client is automatically created by adding at least the second URI to the generic definition. Use of the service is monitored by applying the extended definition to second communications conveyed by the gateway between the client and the network.
    Type: Grant
    Filed: February 26, 2012
    Date of Patent: April 1, 2014
    Assignee: Moisixell Networks Ltd.
    Inventors: Stefan Grefen, Yehuda Elmaliach
  • Patent number: 8688072
    Abstract: A method of electronic communication is provided. The method comprises receiving a first call detail record (CDR), where the first call detail record comprises usage information associated with a portable wireless communication device, and the usage information comprises at least a first parameter. Based on the value of the first parameter, a copy of the first call detail record is transmitted to a computer, where the computer does not perform billing functionality. The computer then changes a subscriber account associated with the portable wireless communication device or changes a provisioning associated with the portable wireless communication device.
    Type: Grant
    Filed: December 30, 2010
    Date of Patent: April 1, 2014
    Assignee: Sprint Communications Company L.P.
    Inventors: Mukesh Agarwal, Sarah A. Persson
  • Patent number: 8675843
    Abstract: 1.
    Type: Grant
    Filed: December 29, 2010
    Date of Patent: March 18, 2014
    Assignee: Telefonaktiebolaget L M Ericsson (publ)
    Inventors: Lars Gunnar Lövsén, Fredrik Garneij
  • Patent number: 8634527
    Abstract: A method and apparatus that employ the use of CDRs to effectively monitor and proactively respond to network or service events that impact performance within a network are disclosed. For example, the method receives a plurality of call detail records (CDRs), wherein each of the plurality of call detail records comprises a plurality of fields. The method determines a n-field rule signature from each of the call detail records (CDRs), and analyzes the n-field rule signatures from the plurality of call detail records (CDRs) for detecting at least one network performance problem.
    Type: Grant
    Filed: June 10, 2008
    Date of Patent: January 21, 2014
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Li-Jin Chung, Richard Farel, Yu-Lein Kung, Alek Remash, James A. Schmitt, Ching-Chyuan Shieh, Jeffrey Stein
  • Patent number: 8630397
    Abstract: A method and apparatus for charging control of service usage in an electronic communications system. An invocation of charging control is received from a service client for service usage by a user. Charging related data and rules checked for the user and it is determined whether the session should be charging controlled. In case of a non charging controlled session, a response message is returned to the charging client, indicating that the session is not charging controlled and that the service usage is to be reported at the end-of-session. A report of usage is received—from the client—including information of the usage consumed during the session at the end-of-session.
    Type: Grant
    Filed: June 28, 2007
    Date of Patent: January 14, 2014
    Assignee: Telefonaktiebolaget L M Ericsson (publ)
    Inventor: Stefan Karlsson
  • Patent number: 8610576
    Abstract: A system and method for tracking a person at a facility to enable communications. A presence of the person is detected at a location at the facility. Communications intended for the person are associated with the location. The communications are routed to the person at that location.
    Type: Grant
    Filed: June 29, 2012
    Date of Patent: December 17, 2013
    Assignee: CenturyLink Intellectual Property LLC
    Inventors: Jeffrey Michael Sweeney, Kelsyn Donel Seven Rooks, Sr., Michael Clayton Robinson
  • Patent number: 8606821
    Abstract: An arrangement compensates for the fact that multiple entities may generate distinct call data records for the same call. In the arrangement a consolidated call data records database receives multiple call data records and analyzes them to determine which, if any, are related to the same call. Where multiple call data records are discovered to be associated with the same call the consolidated database links those call data records.
    Type: Grant
    Filed: December 30, 2005
    Date of Patent: December 10, 2013
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Hossein Eslambolchi, John McCanuel, Paritosh Bajpay, Monowar Hossain
  • Patent number: 8588382
    Abstract: A network management system (100) has a communications interface (110), a memory (104), and a controller (102). The controller is programmed to retrieve (202) a plurality of call detail records (CDRs), reconstruct (208) call paths from attributes in the plurality of CDRs, and generate (210) extended CDRs from reconstructed call paths.
    Type: Grant
    Filed: February 1, 2010
    Date of Patent: November 19, 2013
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Jonathan Paden, Scott Newman, Doug Bruun, Jon Harris
  • Patent number: 8565395
    Abstract: A method and system of processing call detail records (CDRs) of multiple network elements in a communication network are disclosed. The method includes identifying at least one final attempt CDR out a plurality of CDRs from the multiple network elements by at least one type of network element. At least one master CDR is built from the identified at least one final attempt CDR. Further, at least one CDR from the plurality of CDRs is correlated to the at least one master CDR according to a correlation rule. Also, the at least one master CDR is then augmented with CDR data from the at least one correlated CDR.
    Type: Grant
    Filed: December 28, 2009
    Date of Patent: October 22, 2013
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Richard A. Farel, Arunabha Guha, Richard Oppenheim, Alek S. Remash
  • Patent number: 8548138
    Abstract: Presenting data received from service providers includes receiving billing data from each of the service providers and formatting, by at least one processor, the billing data in a standardized format. A single bill that consolidates the billing data in the standardized format for each of the service providers, and displays the billing data in the standardized format according to a user-defined organizational relationship for a billed entity, is outputted.
    Type: Grant
    Filed: December 9, 2009
    Date of Patent: October 1, 2013
    Assignees: AT&T Services, Inc, Pacific Telesis Shared Services, Southwestern Bell Communications Services, Inc.
    Inventors: Bonnie Clark, Emma M. Espinoza, Catherine E. Harris, Margaret M. Hassel, Anita Elizabeth Neroda, Michael Thane Paquette, Danny Lee Roper, Carolyn Marie Ukena, Stephen James Votava
  • Patent number: 8548427
    Abstract: A system and method to enable a transfer of multimedia content between mobile telecommunication devices while maintaining the multimedia traffic within a wireless local network. Multimedia content may be sent from one of the mobile telecommunication devices and delivered to another one or more of the mobile telecommunication devices. The multimedia transfer is facilitated and monitored by a secure agent located within the local network. The secure agent maintains a record of the multimedia content sessions and transmits such information to a billing component. The billing component utilizes the record of content transfer to assess a fee or other charge on the sending device, the receiving device(s), or both sending and receiving devices. In some embodiments, such a charge may include a credit or other reward that is provided to sending devices or receiving devices for implementing a local transfer of multimedia content.
    Type: Grant
    Filed: February 14, 2012
    Date of Patent: October 1, 2013
    Assignee: T-Mobile USA, Inc.
    Inventors: Paulo S. T. Chow, Christopher Harvey Joul
  • Patent number: 8543084
    Abstract: Prepaid services include associating a plurality of users with a prepaid services account. The account is configured to track a prepaid balance associated with the account as well as to allow at least a subset of the plurality of users associated with the account to draw down the prepaid balance at least generally at the same time. Drawing down the prepaid balance includes allocating a portion of the prepaid balance to each respective user, monitoring a provision of service, and repeating, selectively, the allocating and monitoring.
    Type: Grant
    Filed: April 29, 2011
    Date of Patent: September 24, 2013
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Gregory L. Mumford, Jon E. Abel, David A. Fitzgerald, Radhika Gunasekar, Anna Marie Appleby, John M. Leslein
  • Patent number: 8520816
    Abstract: The present invention enables a method for following the state of a call and generating defects as function of call completion success as opposed to discrete events that happen at individual network elements during the call. In one embodiment, the invention uses Call Detail Records (CDR) to analyze the end-to-end completion status to measure per call basis defects instead of using defect codes generated by network elements on a per equipment basis. CDR is data associated with a telephone call, including the calling and the called numbers, the date and timestamp, the duration, the call setup delay, and the final handling code of the telephone call.
    Type: Grant
    Filed: August 27, 2012
    Date of Patent: August 27, 2013
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Marian Croak, Hossein Eslambolchi
  • Patent number: 8462924
    Abstract: The present invention discloses a method and a device for generating a phone bill, which is applied to a charging system in the communication field, wherein the method comprises a preprocessing process and a process of combining phone bills, wherein in the preprocessing process, the charging system uses multiple threads for preprocessing a plurality of service logs simultaneously, and each service log is preprocessed to generate one or more intermediate phone bills, wherein information in the service log is converted into information required for the intermediate phone bills when performing preprocessing, and a single thread is used for processing in the process of combining phone bills to generate required phone bills one by one, and during each process of generating a phone bill, the charging system collects and combines the intermediate phone bills required for generating present phone bill, accomplishes encoding record serial numbers and file serial numbers, and generates one phone bill.
    Type: Grant
    Filed: May 26, 2011
    Date of Patent: June 11, 2013
    Assignee: ZTE Corporation
    Inventor: Zhengguo Rao
  • Patent number: 8442512
    Abstract: A method of operating a call duration analysis system comprises receiving a plurality of call detail records (CDRs) comprising information associated with a plurality of calls over a wireless communication network, processing the CDRs to determine an average call duration for the wireless communication network, processing the CDRs with the average call duration for the wireless communication network to determine at least one wireless access node associated with a below-average call duration, processing the CDRs associated with the wireless access node to determine a first set of the CDRs associated with the wireless access node exhibiting a good RF status and a second set of the CDRs associated with the wireless access node exhibiting a bad RF status, and processing the first set of the CDRs to determine a wireless communication device type associated with the below-average call duration.
    Type: Grant
    Filed: May 21, 2009
    Date of Patent: May 14, 2013
    Assignee: Sprint Communications Company L.P.
    Inventors: Dahl B. Metters, Brad Jerald Owens, Jamie Deanne Andrews
  • Patent number: 8442187
    Abstract: A security method and system. The method includes receiving by a computing system, a telephone call from a user. The computing system comprises an existing password/passphrase and a pre-recorded voice sample associated with the user. The computing system prompts the user to enter a password/passphrase using speech. The computing system receives speech data comprising a first password/passphrase from the user. The computing system converts the speech data to text data. The computing system first compares the text data to the first password/passphrase and determines a match. The computing system compares the speech data to the pre-recorded voice sample to determine a result indicating whether a frequency spectrum associated with the speech data matches a frequency spectrum associated with the pre-recorded voice sample. The computing system transmits the result to the user.
    Type: Grant
    Filed: April 17, 2012
    Date of Patent: May 14, 2013
    Assignee: International Business Machines Corporation
    Inventors: Peeyush Jaiswal, Naveen Narayan
  • Patent number: 8437738
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for implementing mobile device-based bandwidth throttling. In one aspect, a method includes receiving policy from a wireless carrier that specifies one or more data usage thresholds allotted by the wireless carrier for data transferred over a wireless carrier network during a predetermined period of time, determining an amount of data that has been transferred by the mobile device over the wireless carrier network during the predetermined period of time, determining that the amount exceeds one or more of the data usage thresholds, and throttling the bandwidth of a mobile device over the wireless carrier network based on determining that the amount exceeds one or more of the data usage thresholds.
    Type: Grant
    Filed: June 7, 2012
    Date of Patent: May 7, 2013
    Assignee: Google Inc.
    Inventors: Andrew E. Rubin, Robert J. Greenwalt, III
  • Patent number: 8392324
    Abstract: A charging correlation method for an application or service is provided. The method may include: receiving a service identifier assigned for an application or service; and correlating Charging Data Records CDRs generated for the application or service based on the service identifier. A charging correlation system, a billing center and an apparatus are also provided. These method and apparatus may provide a simple charging correlation process for an application or service.
    Type: Grant
    Filed: September 30, 2008
    Date of Patent: March 5, 2013
    Assignee: Huawei Technologies Co., Ltd.
    Inventors: Yajuan Wu, Long Luo