Abstract: The present invention provides a method for exchanging information in a voice communication system, which includes a first communication device establishing a communication connection with a second communication device, and the first communication device exchanging digital data with the second communication device for achieving a specific function in a specific interval; wherein the specific interval is an interval that the first communication device does not exchange voice signals with the second communication device.

Abstract: Example methods disclosed herein include parsing a request to obtain input criteria associated with the request, the request for authorizing an outdial communication service call initiated by a message center. Such example methods also include retrieving authorization rules correlating the input criteria to an authorization result for the outdial communication service call, the input criteria comprising a first input criterion having one of at least two values, a first value indicating that the outdial communication service call is for a real-time outdial service initiated in response to an indial communication service received at the message center, a second value indicating that the outdial communication service call is for a non-real-time outdial service initiated by an application server associated with the message center. Such example methods further include evaluating the authorization rules using the input criteria to determine whether the outdial communication service call is authorized.

Abstract: A mobile device can send a notification to place a call using a PBX (e.g., using SIP signaling) or receive a notification of call availability for the mobile device at the PBX. An authentication token is provided over a data channel for use in authenticating the mobile device when calling the PBX on a voice channel. However, when the mobile device calls the PBX (e.g., on a DNIS number, where ANI information is made available to an application server), if ANI information is found to correspond to the mobile device, the PBX can send tone(s) indicating that the mobile device can respond with an abbreviated validation tone, rather than the entirety of the authentication token. If the ANI information is not obtained or not matched, then a different tone(s) is sent, indicating to provide the authentication token. If the authentication token provided does not match or if the mobile device does not respond, the voice channel is not set up.

Abstract: A method of electronic communication is provided. The method comprises receiving a first call detail record (CDR), where the first call detail record comprises usage information associated with a portable wireless communication device, and the usage information comprises at least a first parameter. Based on the value of the first parameter, a copy of the first call detail record is transmitted to a computer, where the computer does not perform billing functionality. The computer then changes a subscriber account associated with the portable wireless communication device or changes a provisioning associated with the portable wireless communication device.

Abstract: An electronically authenticated internet voice connection can be initiated on an institution's website. Authentication of the customer's identity can be determined based upon already established credentials, such as a username and password. Upon verifying the identity of the customer, the institution's web server can generate and transmit a unique identifier to the customer's browser. The unique identifier can be an encrypted identifier used to authenticate the customer when establishing a subsequent voice connection.

Abstract: A method and system for implementing debit card service based on callback. The method is applied to a mobile terminal set with an automatic dialing function unit, automatic dialing function of the automatic dialing function unit is activated, and a number corresponding to the mobile terminal is bound with one debit card. The method includes the following steps: a preset callback access number is dialed before the called number by the automatic dialing function unit in the mobile terminal to connect the call to a debit card service platform when the mobile terminal calls the called number; the debit card service platform releases the call and calls back the mobile terminal; the called number is continued by the debit card service platform after the mobile terminal answers the callback; the debit card service based on callback is implemented.

Abstract: A method and a system that allows a person to contact one or more companies with which the person has a relationship, such that the person can contact each company using a single telephone number. According to a first embodiment, a method is provided comprising receiving a call from a person (member) requesting to contact a first company; accessing a member profile stored on a database, the member profile comprising information regarding the identity of the person and identities of one or more companies selected by the person; verifying the identity of the person; verifying the request to contact the first company by determining if the first company is one company stored in the member profile; and then transferring the verified request to the first company by way of a dedicated number, so as to rapidly access an agent.

Abstract: Methods, media, and network devices are provided for detecting errors in caller identifier records. A caller name provider is identified for a terminating endpoint that is a recipient of a communication from a transmitting device. The caller name provider receives queries for caller identifier information that will be transmitted to the terminating endpoint. The caller name provider returns records having the caller identifiers in response to the queries. When the records contain an error, the caller name providers receive update requests from a calling party of the transmitting device. The update requests include changes to the records that correct the errors.

Abstract: A user authentication method is applied to a user authentication apparatus for authentication using a unique ID that is information unique to a communication apparatus. The method includes acquiring a user ID as information identifying a user, and detecting a unique ID corresponding to the user ID from a user ID list. The method also includes making a call with a predetermined number of rings to a communication apparatus having the unique ID. Additionally, the method includes receiving a callback made by a communication apparatus after a predetermined number of rings of the call in response to the call. In addition, the method includes determining whether a unique ID of the communication apparatus having made the callback matches the unique ID of the communication apparatus to which the call has been made, and determining, if there is a match, that a user having the user ID is an authorized user.

Abstract: A method includes accessing information associated with a call at an attendant interaction module. The call is associated with a task. The information associated with the call includes a first action object identifier, a first result identifier, and a first reason identifier. The first action object identifier is associated with the task, the first result identifier indicates a status of the task, and the first reason identifier includes information related to the first result identifier. The method includes generating an attendant interaction signal subsequent to receiving the information associated with the call.

Abstract: A communications device (12) maintains profile data including a device identity and a calling line identity (CLI) associated with a PSTN connection (28) both on the device itself and also on an authentication platform (32), in order that the device can access a service (52) which requires knowledge of the CLI by way of a packet-switched connection (30). In the event that the CLI data in the communications device is corrupted or lost, the communications device transmits a request for re-authentication to a reactivation server (46) together with the device identity. On receipt of the request, the reactivation server retrieves the stored profile (50) from the authentication platform (32), and returns it to the communications device (12) to allow the profile to be restored. This process can be done without the user needing to send a new request for service over the PSTN link (28).

Abstract: The present invention relates to telephone call processing. In one embodiment, a call processing system receives from a caller a first call for a user, the first call including call signaling information. The call processing system determines whether the call signaling information includes caller identification information and whether the call signaling information indicates that the caller identification information is restricted. If the caller identification information is restricted, the call processing system instructs the caller to take a first action so that the caller identification information can be provided to the user. The call processing system determines whether the caller has performed the first action during the first call, and if the caller has performed the first action during the first call, the call processing system provides at least a portion of the caller identification information to the user.

Abstract: Network devices provide seamless offloading of data communications from a service provider's cellular network to an alternate access network outside of the service provider's cellular network. After a cellular mobile device has initially been authenticated by devices in the cellular network to communicate with a packet data network via the cellular network, the cellular mobile device is configured to leverage its prior authentication on the cellular network and automatically obtain credentials for use in logging onto the alternate access network, without requiring any action by a user of the cellular mobile device. After the cellular mobile device is logged on to the alternate access network, the cellular mobile device sends wireless data communications to the packet data network via the alternate access network instead of the cellular network.

Abstract: The present invention provides a system, method, and apparatus for managing the calling-party identification information offered to called parties. Accordingly, a caller can designate the Caller ID information to the called party based on the context of the call (e.g. the role of the caller) rather than the terminal used. Typically the calling party does this by selecting which of multiple values they wish to have sent with the call request. It is beneficial to implement such a mechanism in a secure manner—the ability to employ a different calling-number or calling-name ID should be restricted to properly-authorized and authenticated persons—in order to ensure the quality of this information. Accordingly, preferred embodiments include an authentication mechanism for verifying the calling party information is authentic.

Abstract: An incoming-call management method of mobile telecommunication devices is provided. The method includes offering options for telephone holder and caller, and controls the procedure according to the telephone holder's setting and caller's decisions.

Abstract: Computer-implemented systems and methods for controlling the blocking of telephone calls are disclosed. A person, for example, bothered by calls from a prison inmate may desire to block future call attempts from that inmate or even desire to block all calls from the confinement/correctional institution at which the inmate is housed. To reduce accidental and fraudulent call blocking, various techniques are used to verify that the party requesting the block is, in fact, the party in control of the telephone number requested to be blocked. Embodiments herein enable call blocking using systems that require little or no human interaction to process a block request, reduce or eliminate accidental blocks via a callback confirmation process, create a documentation trail via the use of a profile and PIN system used for the processing of a block, and/or reduce fraudulent blocks by parties other than those authorized to do so via CNAM (Caller ID) verification.

Abstract: A small form-factor security device is provided that may be inserted in series with a telephone line to encrypt dual tone multi-frequency (DTMF) tones from a telephone to prevent unauthorized disclosure of sensitive information. A receiving device decrypts the encrypted DTMF tones to receive the original information sent by the telephone. The security device acts as a second factor in a two-factor authentication scheme with a tele-services security server that authenticates the security device.

Abstract: A method and system for coordinating allocation of network resources requested by a user for blended services. A plurality of service request messages are received by a network entity, the request messages corresponding to a plurality of services requested by the user. The total network resource requirements for the plurality of services is determined at the network entity, and a resource request is sent from the network entity to a resource management element in the network. If the total network resource requirements are successfully reserve, then the network entity proceeds with processing the request, for example by sending service initiation requests to one or more network servers on which the services are hosted. The network entity may thus keep a tally of all network resource requirements concurrently allocated to a user during delivery of the requested services.

Abstract: A system and method allowing users of video call endpoints to register their video call addresses in a local, regional and/or global directory, where the directory is configured to validate whether the video call address is a valid accessible address and that the user registering the video call number actually has physical access to the a video call device using the video call address.

Abstract: Aspects relate to authorizing mobile devices for PBX-based voice services. A mobile device calls a PBX over a voice channel, and phone number identifier information is obtained and matched to identifier information for devices that known (authorizeable) to use the PBX. If there is one incoming call that matches to a given device, and an authentication token provided over a data channel matches an authentication token associated with that device, then the device is authorized for voice services. Where there are multiple matching calls, those devices are instructed to provide authentication tokens over their voice channels. The devices can detect absence of a data channel and provide authentication tokens over the voice channels; the devices also can wait to receive a call connected response and in the absence of such provide their authentication tokens over the voice channel. Tokens can be requested and downloaded for storage at the devices.

Abstract: A system granting access to application data and methods thereof are provided in the present disclosure. Application data can be sent that can be utilized by applications resident within a telephony switching system or end devices involved in a call. When the calling party dials the called party, the switching system can be triggered to substitute a database key into the calling party number. The switching system can use the act of making the call to enable permission for the called party to access the data referenced by the database key. The telephony switching system, having provided the key, is capable of mapping the key back into the original calling party number. This allows the calling party number, through the database key, to be stored as a contact or dialed from a call log, which can provide backwards compatibility to devices that do not support this feature.

Abstract: The present disclosure describes a system, method, and computer readable medium for providing information of a calling party to an alert party, wherein the calling party is in communication with the receiving party in a communications network. The method includes receiving a message from a calling party to a receiving party and performing a lookup of information relating to the calling party in a database, wherein the lookup is based on an identifier associated with the message, Thereafter, an alert is sent to the alert party if the calling party information is unavailable in a contact list of the receiving party.

Abstract: Embodiments of the invention include a set of rules established by a third-party to control the execution of various functions offered by a device. The set of rules can block a function outright, or can specify particular combinations of days and times when the function can be executed and when it is blocked. Then, when the user of the device requests an instance of the function to be executed, the set of rules can be accessed to determine whether the requested function instance is permitted, after which the device can either block or execute the requested function instance.

Abstract: IP text relay or phone captioning is described herein, to facilitate communication through the use of traditional phone or VOIP or internet telephone system between people of hearing impaired and those who can hear. This service and device will enable users to communicate with users of hearing via assistance of an operator who will transcribe the call, while also receiving the Caller ID of the calling party and not the relay center.

Abstract: The present invention provides a system, method, and apparatus for managing the calling-party identification information offered to called parties. Accordingly, a caller can designate the Caller ID information to the called party based on the context of the call (e.g. the role of the caller) rather than the terminal used. Typically the calling party does this by selecting which of multiple values they wish to have sent with the call request. It is beneficial to implement such a mechanism in a secure manner—the ability to employ a different calling-number or calling-name ID should be restricted to properly-authorized and authenticated persons—in order to ensure the quality of this information. Accordingly, preferred embodiments include an authentication mechanism for verifying the calling party information is authentic.

Abstract: A secure telephone call management system is provided for authenticating users of a telephone system in an institutional facility. Authentication of the users of the telephone call management system is accomplished by using a personal identification number, biometric means, and/or radio frequency means. The secure telephone call management system includes accounting software capable of limiting access to the system based on funds in a user's account, and includes management software capable of implementing widespread or local changes to the system. The system monitors a conversation in the telephone call to detect a presence of a first characteristic in audio of the conversation, and terminates the telephone call if the first characteristic does not match a second characteristic of biometric information of a user or a called party.

Abstract: A method and apparatus for a customized CLI comprise receiving, by a network element, a first SET-UP message from a transmitting device during a call set up. The network element then retrieves an identification of the transmitting device from the first SET-UP message and obtains a first Caller Line Identification (CLI) of the transmitting device corresponding to the retrieved identification. Further, the network element determines whether the first SET-UP message includes a first indicator and retrieves a data message from the first SET-UP message when the first SET-UP message includes a first indicator. The network element then adds the data message, the first CLI, and a second indicator to a second SET-UP message and transmits the second SET-UP message to a receiving device during the same call set up, for displaying a customized CLI on the receiving device, thereby alerting a user of the receiving device of an incoming call.

Abstract: Methods, systems, and products are disclosed for locking and unlocking a lock. A lock service manager module stores in memory, and a processor communicates with the memory. The lock service manager module includes executable code for receiving a communication from a calling telephone number. A database is queried for at least one of i) a called telephone number and ii) a calling telephone number. The database stores telephone numbers of subscribers to a lock service. The lock service allows remote locking and unlocking of the lock. If the query is successful, the communication is processed.

Abstract: A system, method and apparatus authenticates and protects an Internet Protocol (IP) user-end device by providing a client-based security software resident on the IP user-end device, authenticating the IP user-end device using the client-based security software and a network security node communicably coupled to the IP user-end device, authenticating a user of the IP user-end device whenever a trigger condition occurs using an in-band channel between the client-based security software and the network security node, and protecting the IP user-end device by: (a) screening incoming IP traffic to the IP user-end device using the client-based security software, and (b) detecting an attack or a threat involving the IP user-end device using the network security node.

Abstract: A method for establishing a communication channel (17) between a predetermined number of selected devices (3;5). Each of the devices has its own identity. The establishing of the communication channel is done by a pairing via a server (1). Said devices have a pairing operational mode and a communication operational mode.

Abstract: Methods and systems of authorizing a user of a first packet-based communication network to access a second packet-based communication network are disclosed. A call setup request is received from a user terminal of the user at a first network element of the first packet-based communication network, the authorization request comprising a first user identity. Responsive to the call setup request, a request is transmitted to create a second user identity from the first network element to a second network element of the second packet-based communication network. The second network element creates the second user identity for use in the second packet-based communication network. The second user identity is derivable from the first user identity according to a predetermined rule. The second user identity is stored in the second packet-based communication network for use with establishing a call associated with the call setup request over the second packet-based communication network.

Abstract: The disclosed embodiments include a method of initiating a call. The method includes receiving, at a network device over a first network, an identifier associated with a called party. The method determines a first security level associated with the first network and identifies a plurality of networks associated with the called party using the identifier. The method queries a database to determine a second security level for each network in the plurality of networks and automatically selects an identified network from the plurality of networks associated with the called party having the second security level at least equal to the first security level. The method completes a call to the called party using the identified network.

Abstract: A service that handles incoming telephone calls without bothering the telephone subscriber is disclosed. The service permits a call to go through to a subscriber if the service determines that the call is not unwanted and the caller has been unauthenticated. The authentication is based on challenging the caller to prove its identity rather than relying on caller ID displays. Prospective callers pre-register with the service providing caller account information. When a caller is issued a challenge, the caller may prove its authenticity by supplying the challenge back to the service along with its registered information.

Abstract: A mechanism for indicating a specific response message to be played to a caller is provided. A call that comprises an identification of a caller is received in a recipient device. If the recipient device is operating in the phone management mode, a recipient notification of the call is blocked on the recipient device. If the caller is identified as a known caller based on the identification of the caller, a caller specific response message is sent to the known caller. The caller specific response message is at least one of an interactive or a non-interactive caller specific response message. The interactive response message includes a code with which to respond. If the response message is the interactive response message and the caller enters the code associated with the interactive response message, then the recipient notification of the call is activated on the recipient device.

Abstract: The present disclosure describes a system, method, and computer readable medium for providing information of a calling party to an alert party, wherein the calling party is in communication with the receiving party in a communications network. The method includes receiving a message from a calling party to a receiving party and performing a lookup of information relating to the calling party in a database, wherein the lookup is based on an identifier associated with the message, Thereafter, an alert is sent to the alert party if the calling party information is unavailable in a contact list of the receiving party.

Abstract: A system and method for routing and interacting with a dual mode network telephony environment are disclosed. In one embodiment, the system includes an external analog telephony line, a DSL modem, an analog telephony bridge controller, one or more additional analog telephony lines, and a communication center computer. The system routes analog and Voice-over-Internet Protocol calls between the analog telephony lines and the communication center computer. Furthermore, the communication center computer performs operations on calls inbound to the environment and calls outbound from the environment.

Abstract: A method for establishing a communication channel (17) between a predetermined number of selected devices (3;5). Each of the devices has its own identity. The establishing of the communication channel is done by a pairing via a server (1). Said devices have a pairing operational mode and a communication operational mode.

Abstract: A user of a first packet-based communication network is authorized to access a second packet-based communication network. In at least some embodiments, an authorization request is received from a user terminal of the user at a first network element of the first packet-based communication network, the authorization request comprising a first user identity. Responsive to the authorization request, a request is transmitted to create a second user identity from the first network element to a second network element of the second packet-based communication network. The second network element creates the second user identity for use in the second packet-based communication network, the second user identity being derivable from the first user identity according to a predetermined rule. The second user identity in the second packet-based communication network is stored for use with subsequent communication events over the second packet-based communication network.

Abstract: A method of establishing communication including providing a communication by a sending party to a receiving party, and verifying the sending party's identity by a trusted instrumentality. The trusted instrumentality can be at least the sending party communication controller and is usually both the sending and receiving parties' communication controllers. The communication controllers should be certified and preferably be certified by a mutually trusted communication controller certification authority. Also disclosed is a system for establishing communication.

Abstract: In a network in which to set up a call to a called endpoint a calling endpoint sends (4) the called endpoint a call set-up message including a source information element identifying the calling endpoint and a destination information element identifying the called endpoint, the call is set up on condition that the call set-up message contains a first token value (J) that corresponds to a second token value given by an equation that includes said source information element, said destination information element, and a random information element generated by the network to be associated secretly with the first token value in the network.

Abstract: A communication system shares terminal identification information (TII) used for identifying a terminal that sends a spam phone call, with another communication system belonging to another network provider, and includes: a storage section that stores the TII of a terminal that sends a spam phone call; a transmission section that transmits the TII stored in the storage section to the other communication system; a reception section that receives the TII used for identifying the terminal that sends the spam phone call; a registration section that registers the TII received by the reception section in the storage section; and a spam phone call determination section that determines whether there is a match between terminal information indicating information of an outgoing call terminal that sends a connection request, and the TII stored in the storage section, thereby determining whether the outgoing call terminal sends a spam phone call.

Abstract: It is determined whether a call-connection condition set to a call-connection device is a first call-connection state or a second call-connection state. When the determination result shows that the first call-connection state is set, a call is connected from an originating terminal to a destination terminal. When the determination result shows that the second call-connection state is set, the call is connected from the originating terminal to the destination terminal and conversation-termination processing is performed without waiting for a disconnection request transmitted from the originating terminal or the destination terminal.

Abstract: Methods and apparatus for authorization and routing of outdial communication services are disclosed. An example method disclosed herein comprises receiving a request to authorize an outdial communication service call initiated by a message center, and accessing an authorization table to determine whether the outdial communication service call is authorized, the authorization table to correlate input criteria associated with the request to an authorization result for the outdial communication service call, the input criteria comprising a first criterion indicating whether the outdial communication service call is for a real-time outdial service initiated in response to an indial communication service received at the message center, or for a non-real-time outdial service initiated by an application server associated with the message center.

Abstract: Methods, apparatus and computer program products for automatically identifying a calling party using voice recognition. Voice recognition is the computing task of identifying or validating a person's identity using characteristics of their voice. A first voice record is obtained from an identifiable party and associated with a voice identifier. When a second voice record is received from a calling party, the voice in the second voice record is compared to the voice in the first voice record to determine the identity of the calling party. If the there is a match between the voice in the second voice record and the voice in the previously obtained first voice record, then the called party is notified of the identity of the calling party. A voice identifier, when available, is preferably displayed to the called party on a screen instead of caller ID information.

Abstract: A mechanism for indicating a specific response message to be played to a caller is provided. A call that comprises an identification of a caller is received in a recipient device. If the recipient device is operating in the phone management mode, a recipient notification of the call is blocked on the recipient device. If the caller is identified as a known caller based on the identification of the caller, a caller specific response message is sent to the known caller. The caller specific response message is at least one of an interactive or a non-interactive caller specific response message. The interactive response message includes a code with which to respond. If the response message is the interactive response message and the caller enters the code associated with the interactive response message, then the recipient notification of the call is activated, on the recipient device.

Abstract: Mobile devices are authorized to access PBX-based voice services through presentation of audible tones on a voice channel, which are determined based on a code received over a separate data channel. The device can request a code over a data channel from a server in communication with the PBX. The server provides data representative of the code over the data channel to the device, and arranges for local storage of the code. The device makes a connection with the PBX over a separate voice channel. The mobile device presents the received code as a sequence of audio tones (e.g., DTMF tones). The audio tones are used to generate data that can be compared with stored codes by an authentication module. The authorization module can indicate to the PBX that the code is valid; services can be provided by the PBX in response. The valid codes can be maintained, such as by removing used codes from code storage.

Abstract: A method for managing a phishing call is provided. The method includes receiving an incoming telecommunication request. The method also includes comparing a unique identification associated with the incoming telecommunication request against a set of contact lists. The method further includes, if the unique identification is not found on the set of contact lists, activating a delay timer to prevent a set of user notification components from being triggered for a delay period. The method yet also includes performing a connection analysis to determine status of the incoming telecommunication request. The method moreover includes, if the incoming telecommunication request is terminated during the delay period, updating a phishing call log with data about the incoming telecommunication request, wherein the updating of the phishing call log occurs without the set of user notification components being triggered, responsive to the incoming telecommunication request, during or subsequent to the updating.

Abstract: A method and system for adding a caller (102) in a blocked list is provided. The blocked list is stored at a communication server (104). The method includes receiving (604) a call from the caller (102) at a communication device (108). Further, the method includes receiving (606) a set of inputs at the communication device (108) in response to the call. The set of inputs includes a set of instructions to add the caller (102) in the blocked list. Furthermore, the method includes transmitting (608) a call termination request to the communication server (104). The call termination request includes the set of instructions to add the caller (102) in the blocked list. Transmission of the call termination request initiates addition of the caller (102) in the blocked list at the communication server (104).

Abstract: A system and method for a selective ring silencer that prevents people from having to listen to the telephone ring on and on with nuisance calls. The ringer silencer can be: (1) discretely constructed from a telephone, (2) part of a telecommunication device, or (3) part of a central telephone network construction. A receiver demodulates an incoming call. Control logic reads at least a portion of the called identification (CID) data and determines an action based on the reading. A switch in communication with the control logic is actuated to a first state that allows the communication data to be output from the ring silencer, and a second state that blocks the communication data from being output from the ring silencer to a user's communication device. The control logic blocks toll-free area codes originated calls from ringing a user's telephone, optionally forwarding the call to a voice mail module.

Abstract: A method and structure for avoiding undesirable interruptions by incoming calls during face-to-face conversations or oral presentations. A speaker recognition circuit is trained to recognize the user's voice, even in the presence of other voices and ambient noise. A number of speaker recognition algorithms may be employed within the scope of the invention. The phone is configured to constantly monitor the aural phone environment, while recording in a FIFO memory a short interval of digitized sound. When an incoming call is received, the Caller ID is checked against a pre-defined Priority List of numbers to be directed to the user's attention as in the prior art. If the Caller ID is not on the Priority List, speaker recognition verifies whether the user has been speaking within the past few seconds, and, if so, directs the incoming call to voice mail without interrupting the user. Other sensor input and criteria can also be used to determine how to route an incoming communication.