Abstract: The system (50) has a subscriber digital filter system (54) connected to the twisted pair telephone wire (56). A subscriber controller (52) sends control signals to the subscriber digital filter system (54). An office digital filter system (58) is connected to the twisted pair telephone wire (56). An office controller (60) sends control signals to the office digital filter system (58).

Abstract: A system and method for providing message connectivity between a first network using a first protocol and a second network using a second protocol is described. If a message is received from the first network, the message is processed using one or more digital signal processors, a destination in the second network is determined, the processed message is logged and translated into the second protocol, and the translated message is sent to the destination in the second network. If the message is received from the second network, the message is translated into the first protocol, a destination in the first network is determined, the translated message is logged and processed using one or more digital signal processors, and the processed message is sent to the destination in the first network. One example method can be implemented as a computer program embodied on a computer readable medium.

Abstract: A network apparatus with fax function is provided. The network apparatus includes a fax modem, a Wide Area Network (WAN) interface, a Local Area Network (LAN) interface, and a processing unit. The fax modem receives or transmits fax data. The WAN interface is connected to an external network, the external network uses an external Internet Protocol (IP) address, and the network apparatus is addressed by using a legal IP address on the external network. The LAN interface is connected to an internal LAN, and the internal LAN uses a private IP address. The processing unit works as an operation core of the network apparatus. An electronic device connected to the internal LAN shares the legal IP address of the network apparatus on the external network through the network apparatus. Thus, the network apparatus has a fax function, and the cost is further reduced.

Abstract: In one embodiment, a state center operates as a repository and exchange point for telephony state information that would not typically be accessible from an Internet Protocol private branch exchange (IP PBX), and control state information that would not typically be accessible from a programmable multimedia controller. In such manner, the state center enables telephony responsive audio/video (A/V) and home automation device control, and A/V and home automation device responsive telephony control.

Abstract: Some embodiments provide a system that monitors use of an application. During operation, the system uses the application to track a set of interactions between a set of users and the application without impacting the performance of the application. Next, the system stores the interactions as the interactions are detected by the application. Finally, for each user from the set of users, the system periodically processes a subset of the stored interactions associated with the user to obtain an activity history for the user, wherein the activity history is used to facilitate subsequent real-time use of the application by the user.

Abstract: The present invention relates to arrangements and methods for information relating to updates of a web page associated with a call dialog between the client that has a call set up with a further client via the telephony server, wherein the client comprises a telephony interface for managing at least one dialog and a browser for disclosing at least said web page.

Abstract: A system and method for customized caller identification and call routing are disclosed. A disclosed method of providing customized caller identification information for a phone call includes associating a first phone number in a database with a plurality of user specified identifications, selecting one of the plurality of user specified identifications in response to the phone call placed from the first phone number to a second phone number as a function of the second phone number, and providing the selected one of the plurality of identifications to a device associated with the second telephone number.

Abstract: The present invention relates to a method, an apparatus, and a system for processing a voice service. The method includes: judging whether a PSTN service exists on an access line of a main node; if no PSTN service exists, closing a switch component on the access lines of the main node so that the PSTN service on a branch node is transmitted to an HGW on the main node through the switch component and the HGW converts the PSTN service into a service based on a packet format and transmits the service based on the packet format. When the PSTN service is carried on the PS domain, no information needs to be exchanged with the network side, thus preventing impact caused by the failure at the network side and improving stability of the apparatus.

Abstract: A method and system for providing directory assistance to erroneous calls. The method and system includes an intercept system that intercepts erroneous calls and automatically routes them to a directory assistance service. The directory assistance service provides a least one advertisement, directory assistance information and derived information including caller demographics information.

Abstract: In a communications system, after parties form a voice telephone connection, the parties respective communications devices automatically create or leverage machine readable features or content of the telephone connection to identify the parties to each other or to a rendezvous server, and thereafter the communications devices and/or the rendezvous server automatically establishes a data link between the parties.

Abstract: A telephone system architecture enabling various components of a telephone system to be distributed geographically yet operates as a seamlessly integrated system. A signaling gateway interfaces to the PSTN and through an SS7 interface. The signaling gateway includes a telephony protocol server. At least one other component of the telephone system includes a telephony protocol client. The telephony protocol client and telephony protocol server communicate over an Internet Protocol (IP) network. The telephony protocol server provides access to the PSTN to the component having the telephony protocol client. Any functions in the various components that require an SS7 interface to the PSTN are simply handled through the signaling gateway by the telephony protocol server.

Abstract: Messages in a message system are converted from one format to another format in accordance with preferred message formats and/or conditions. Message formats can include text messages, multimedia messages, visual voicemail messages, and/or other audio/visual messages. Based on conditions such as recipient device location or velocity and a preferred message format a message can be converted into an appropriate transmission format and transmitted and/or communicated to the recipient in its appropriate format (e.g., text, multimedia, audio, etc. . . . ).

Abstract: A method and an apparatus for providing a customer premise based feature. For example, the method receives a call directed to a customer, wherein the call is associated with a customer premise based feature. The method then forwards the call to a customer premise based communication system located at a location of the customer, wherein the customer premise based feature is implemented locally by the customer premise based communication system.

Abstract: A communication system provides a user with the ability to redirect telephone calls to a voice chat account and vice versa. In one example, a voice chat gateway may receive communication requests and determine whether communications directed to a first party is to be redirected. If so, the voice chat gateway may reroute the communication request to an appropriate destination. For instance, a user may request that all communications such as telephone calls be rerouted as a voice chat to the user's voice chat account. Alternatively, a user may request that all communications including voice chats be redirected to a telephone number. Users may further be allowed to call a voice chat account through a telephone network and initiate a voice chat with a telephone number through a data network.

Abstract: A system and method deliver audible caller identification information when standard Caller ID information is invalid or cannot be provided. In one disclosed embodiment, the Caller ID information must include a valid number of digits and a valid area code. If the Caller ID information is not valid, a calling party is prompted by an announcement to provide the audible caller identification information.

Abstract: Techniques for providing multi-channel telephony are described herein. In different aspects, a multi-channel telephony apparatus may include a sound interface configured to process a multi-channel sound signal including at least one of causing speakers to emit multi-channel sound or receiving multi-channel sound from microphones and a network interface configured to transmit the multi-channel sound signal from the sound interface to one or more communication lines of a telephone network. In some aspects, a dialer may be configured with the network interface to establish a connection with the telephone network.

Abstract: Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database.

Abstract: A communication device configured to receive messages containing media over a communication network and to receive locally created messages containing media created using the communication device. The device also includes a time-shifting buffer to store in a time-based format the media contained in both the messages received over the communication network and the locally created messages. The time-shifting buffer enables on the communication device to either (i) render the media received over the network in a near real-time mode; or (ii) render both the media received over the network and the locally created media in a time-shifted mode by retrieving the stored media from the time-shifting buffer. The communication device also includes a message management system, which enables the communication device to transition the rendering of the media between the time-shifted mode and the near real-time mode without interrupting the ongoing storage of media of received messages into the time-shifting buffer.

Abstract: Methods, computer program products, and systems for managing VoIP network elements are provided. Methods include receiving call details records (CDRs) from a plurality of network elements. The received CDRs including disconnect cause codes and telephone call correlation identifiers. The received CDRs are correlated to telephone calls based on the telephone call correlation identifiers. Two CDR records are associated with the same telephone call when their telephone call correlation identifiers are the same. A master correlated CDR is created for each telephone call. The creating includes assigning a correlated disconnect cause code and classifying the telephone call. The assigning and classifying are responsive to the received CDRs associated with the telephone call. The master correlated CDR includes the correlated disconnect cause code and the telephone call classification. A threshold crossing alert (TCA) is generated in response to a threshold for the correlated disconnect cause code being reached.

Abstract: A control unit extracts at least a part of data that is displayed on a display and sends the extracted part of the displayed data to a speech generating device. The speech generating device includes a conversion circuit that converts the received data to a speech signal. The conversion circuit may be connected to a speaker system for broadcasting the speech signal.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for playing local device information over a telephone connection. In one aspect, a method includes establishing, by a first electronic client communication device, an audio connection between the first electronic client communication device and a remote second electronic client communication device, determining that a user has selected a control of the first electronic client communication device, selecting, with a computer system and in response to determining that the user selected the control, text data that is associated with the user or the first client communication device, translating, with the computer system, the text data into a speech signal, and playing the speech signal to the remote second client device over the audio connection by electronically inserting the speech signal into the audio connection.

Abstract: Through the identification of different packet-types, packets can be handled based on an assigned packet handling identifier. This identifier can, for example, enable forwarding of latency-sensitive packets without delay and allow error-sensitive packets to be stored for possible retransmission. In another embodiment, and optionally in conjunction with retransmission protocols including a packet handling identifier, a memory used for retransmission of packets can be shared with other transceiver functionality such as, coding, decoding, interleaving, deinterleaving, error correction, and the like.

Abstract: The described embodiment of the system relates to software and hardware related to smart phones and programmable phones, on hold messages, putting callers on hold and taking them off hold, visual indications on such phones of the active inactive status of callers who are on hold, and key pad communication.

Abstract: A system and method to select and retrieve contact center transactions from a set of transactions stored in a queuing mechanism. The system includes an interactive voice response system configured to accept at least one call and dynamically populate a web form with call data associated with the at least one call. The system also includes a queuing engine configured to allow a call agent to access the call data prior to the at least one call being connected to the call agent.

Abstract: A system includes at least one adaptive filter coupled to a first communication channel and at least one other communications channel. The at least one adaptive filter includes at least one set of adaptive filter coefficients. A memory stores at least one predetermined set of filter coefficient thresholds. The filter coefficient thresholds may be indicative of channel faults, channel to channel faults or a length of the channel. A controller is configured to compare the set of filter coefficients to the predetermined set of filter coefficient thresholds. The controller is configured to determine the information about the channels based on compare results.

Abstract: A system and method of sending subject line messages is provided. A particular method includes receiving a call setup signaling message. The call setup signaling message includes a message identifier. The method further includes determining a subject line message associated with the message identifier of the call setup signaling message. The message identifier is replaced with the subject line message. The method further includes transmitting the call setup signaling message to a called party.

Abstract: A computer system (a method) for exchanging information such as a Universal Resource Locator (URL) or a Universal Resource Identifier (URI) over a communication channel in general and over a telephone communications channel in particular in a unified communications system is disclosed. In one embodiment, the system comprises a phone URL exchange unit configured to receive a phone URL exchange request from a first endpoint, to determine the URL to be sent and URL encoding method based on the request, to encode the URL into audio data or as a part of the communications control signals using the URL encoding method and to send the encoded data to a second endpoint over the telephone communications channel. The phone URL exchange unit is further configured to receive audio data or the communications control signals embedded with a URL and to decode the received data to reveal the URL.

Abstract: A network for coupling at least one telephone service signal to at least one telephone device over a wiring. The network includes: a wiring having at least two conductors for carrying multiple time-domain multiplexed digitized voice channels; an exchange side device coupled to the wiring and operative to couple at least one telephone service signal to at least one digitized voice channel; and at least one subscriber side device coupled to the wiring and operative to couple the at least one telephone device to at least one digitized voice channel.

Abstract: A multimedia call capability is disclosed. The multimedia call capability supports establishment of a data session in conjunction with a call, the data session being established between a user device and a multimedia answering point. The call may be directed to a Public Safety Answering Point (PSAP) and/or a private answering point. The multimedia call capability enables dynamic routing of call signaling of the user device to the answering point based on whether the user device includes a media content capture capability (e.g., a still camera, a video camera, and the like). The data session is configured to support propagation of media content from the user device to the answering point in conjunction with the call. The media content may include photographs, video, and the like, as well as various combinations thereof. The media content may be provided before, during, and/or after voice communications between the user of the user device and the operator at the answering point.

Abstract: A telephony application such as an interactive voice response (“IVR”) needs to identify quickly the nature of the call (e.g., whether it is a person or machine answering a call) in order to initiate an appropriate voice application. Conventionally, the call stream is sent to a call-progress analyzer (“CPA”) for analysis. Once a result is reached, the call stream is redirected to a call processing unit running the IVR according to the analyzed result. The present scheme feeds the call stream simultaneous to both the CPA and the IVR. The CPA is allowed to continue analyzing and outputting a series of analysis results until a predetermined result appears. In the meantime, the IVR can dynamically adapt itself to the latest analysis results and interact with the call with a minimum of delay.

Abstract: A system, method, and media for managing messages, comprising a status push application in communication with a trouble ticket database and a work force administration and control system, the status push application being enabled to detect a status change for a trouble ticket associated with the trouble ticket database and further enabled to selectively push a message to one or more external and potentially non-compatible systems in response to detecting the status change.

Abstract: A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or a time-shifted mode and to seamlessly transition back and forth between the two modes; (iii) participate in multiple conversations either concurrently or simultaneously; (iv) archive the messages of conversations for later review or processing; and (v) persistently store media either created or received on the communication devices of users. The latter feature enables users to generate or review media when either disconnected from the network or network conditions are poor and to optimize the delivery of media over the network based on network conditions and the intention of the users participating in conversations.

Abstract: Among other disclosed subject matter, a computer-implemented method for handling a voice communication in an integrated system includes receiving information indicating that a voice communication between a first party and a second party is to be initiated. The method includes identifying one of a plurality of terminal assignment records as being associated with the second party, each of the terminal assignment records configured to specify, for a particular party, at least one of a plurality of terminal units for receiving an alert to the particular party regarding the voice communication. The method includes generating at least one alert to the second party according to the identified terminal assignment record, the alert based on the received information. The method includes forwarding communication data to an application program available to the second party, the communication data obtained from the received information.

Abstract: The invention is to enable a secure sharing of an internet resource with a partner in conversation by the IP telephone, in simple and inexpensive manner and not requiring cumbersome operations, by a communication terminal only, not relying on another equipment. Internet resource sharing means is provided for a shared utilization of a same internet resource (WEB data, FTP file etc.) among the communication terminals (200, 220) in conversation. The sharing of the internet resource is executed by transmitting/receiving URL information of the desired internet resource by FTP or by an E-mail protocol, or by transmitting/receiving the internet resource itself by an HTTP proxy procedure with the partner communication terminal, in which either of the communication terminal and the partner terminal functions as an HTTP proxy server and the other functions as an HTTP client.

Abstract: A method includes maintaining temporally parallel DSL data communication sessions with DSL modems of a group via a set of lines. The method includes, in response to substantially stopping to receive DSL communications from one of the DSL modems via one of the lines, transmitting a substantially reduced average power to the one of the lines and monitoring the one of the lines to determine whether DSL communications have restarted being received from the one of the DSL modems. The method also includes resuming the maintaining of the temporally parallel DSL communication sessions in response to the monitoring determining that DSL communications have restarted being received from the one of the DSL modems.

Abstract: Processing of a signal received at a node in a network is described in which effects on the signal caused by applying an action to a first part of the signal are quantified based on characteristics of the first part of the signal and effects on the signal caused by not applying the action to the first part of the signal are quantified based on characteristics of a second, subsequent part of the signal. The action may then be selectively applied either to the first part of the signal or to the second part of the signal based upon the quantifications. In some embodiments, the action is applied to a portion of the signal for which the effects on at least one measure of the signal quality are less detrimental.

Abstract: There is described a method and telecommunication server for maintaining communication between at least two devices. A first incoming call for a first communication device is received at the communication server. The first incoming call for the first communication device is routed to a second communication device associated with the first communication device. A park data signal is received from the second communication device for placing a call to park. The call is placed to park and a park reminder message is sent to the first communication device.

Abstract: Techniques are disclosed for determining, for each candidate communication medium, the availability of one or more telecommunications endpoint users for participating in a communication session of interest (i.e., either new or existing) via the evaluated medium. In accordance with the illustrative embodiment of the present invention, an availability manager determines the availability based on (i) one or more discrete rules, or (ii) one or more continuous functions, or both. The continuous functions are specified with respect to the time that has elapsed since a previous session, the time remaining in an active session, and the expected duration of a new session. Once it has determined the availability of one or more participants in the communication session, the availability manager of the illustrative embodiment transmits one or more signals to a call-processing server, which then sets up the participants on the session via the appropriate communication medium such as voice, instant messaging, and so forth.

Abstract: A communication system comprises a communication device configured to receive a data message, such as a text message, and to generate and send a voice reply to the data message using a simple transmit action. The data message comprises an identifier that can be used to determine a reply path related to the data message. Thus, when a user receives the data message, they can read the message initiate the simple transmit action, and reply to the data message by speaking an appropriate reply into the communication device. The spoken response is stored as a voice message and attached to a data message that is sent using the reply path identified by the identifier.

Abstract: A telephony system that accepts inputs, such as account codes, from a variety of devices and interfaces. The system includes a server with a telephony management software (TMS) unit, a telephony application programming interface (TAPI) unit, and an application unit. The application unit includes a control module, a call status module, an endpoint interface module, a storage interface module, a call transfer module, a TAPI interface module, a configuration module, and an extension library module. A server is capable of prompting several devices for an input and then accepting an input from any of the devices. Thus, a server enables a user to initiate a phone call on one device and then input information using a different device.

Abstract: A method, system, and computer usable program product for assigning and provisioning VOIP services are provided. A data processing system receives an order for the VOIP service and information about virtual inventory. The data processing system may create a provisioning command including provisioning information for provisioning a telecommunication line according to the order and send the provisioning command to a provisioning system, create a porting command including porting information for porting the phone number in the order if porting a phone number and send the porting command to a porting system, create a registration command including user information for registering a user and send the registration command to a web portal, create a setup command including the user information for creating an account for the user and send the setup command to a customer management system. The data processing system may then complete the order for the VOIP service.

Abstract: Service resource items for use in call setup in a telephone system are held on servers that are connected to a computer network which is logically distinct from the telephone system infrastructure; this computer network may, for example, make use of the Internet. Each service item is locatable on the network at a corresponding URI and is associated with a particular telephone number. A mapping is provided between telephone numbers and the URIs of associated service resource items. When it is desired to access a service resource item associated with a particular telephone number, this mapping is used to retrieve the corresponding URI which is then used to access the desired service resource item.

Abstract: Included are embodiments for recording data from a communication. A least one embodiment includes a system for recording data from a communication that includes a controller component and a gateway component passively coupled to a switching component. In at least one embodiment the gateway component configured to receive at least a portion of the control data, the gateway component further configured to receive media data associated with the with the communication.

Abstract: A system and method of delivering targeted advertising to packet-based network telecommunications devices may include accessing a database configured to store telephone services information of telecommunications devices. The telecommunications services information may indicate whether a telecommunications device has packet-based network access. Telecommunications devices that have telephone number information including NPA-NXX of a certain NPA-NXX code and packet-based network access may be identified. Advertising content may be communicated to the identified telecommunications devices for display on the telecommunications device.

Abstract: A method for operating a directory assistance system responsive to Voice over IP device requests including receiving a first directory assistance request from at least one Voice over IP device and identifying the requested information on a database. The requested information is formatted in the database in accordance with a format required by the Voice over IP device and is then a notification message is transmitted to indicating its availability. A second request is received from the Voice over IP device for retrieval of the formatted requested information, which is in turn transmitted to the Voice over IP device via the web server.

Abstract: Techniques for automatically providing updated meeting information are provided. The techniques include facilitating receipt of a message pertaining to a meeting, automatically interpreting the message to determine if the message requires that meeting information be changed, automatically updating the meeting information if a change is required from the message, and automatically sending a message to each meeting participant informing each participant of the updated meeting information.

Abstract: Systems, methods, and machine-readable articles of manufacture enable private notification of a participant in a telephone conference. In representative embodiments, a system receives a telephone call intended for a first conference participant, generates an informative announcement containing information regarding the call, mixes the informative announcement with the conference audio, and privately plays the mixed audio to the first participant. In other representative embodiments, the system concurrently generates a non-informative announcement, mixes the non-informative announcement with the conference audio, and plays the second mixed audio to the other conference participant or participants. In this way, the first participant is notified of the incoming call while simultaneously listening to the conference audio, and the information regarding the call is not shared with the other conference participant or participants.

Abstract: An xDSL signal transmission method includes: receiving 2N?1 signals from 2N?1 signal input ends, where each signal in the 2N?1 signals is a signal transmitted by an independent channel in the xDSL system; pre-multiplying a (2N?1)×1 matrix formed by the 2N?1 signals by a first conversion matrix to obtain a 2N×1 matrix, where elements in the 2N×1 matrix respectively correspond to 2N signals, and the first conversion matrix is a 2N×(2N?1) matrix; and sending the 2N signals via N twisted pair lines respectively. The N twisted pair lines can transmit signals of 2N?1 channels, thereby increasing the number of signal transmissions, and improving signal transmission efficiency.

Abstract: A large amount of user information is transmitted with good efficiency by means of a high-speed downlink by making transmission rates of an uplink circuit and a downlink asymmetrical. The radio communication system includes a plurality of base stations, a plurality of terminals, an uplink established between each of the base stations and each of the terminals for the purpose of radio transmission of prescribed information from a terminal to a base station, and a downlink circuit established between each of the terminals and each of the base station for the purpose of radio transmission of prescribed data from a base station to a terminal.

Abstract: A method for transferring data from a first switch to a second switch selectively by line-switching or by packet-switching as wellas to a switch for carrying out the method. Data packets are thereby first transferred packet-switched through a packet-switching network to the second switch. With the presence of a corresponding control signal a line-switching connection is established from the first switch to the second switch and the data are then transferred through this connection. Where applicable a renewed changeover to a packet-switching transfer is carried out. A flexible packet-switching or line-switching data transfer linked with dynamic costs between the junctions of a telecommunications network is enabled.