Error Or Fault Reporting Or Logging (epo) Patents (Class 714/E11.025)
  • Publication number: 20120047405
    Abstract: The invention provides for a method for using a computer network (10) comprising a number of switches (18, 20) each having ports for receiving and sending streams, wherein the streams are sent from a router (14) via the ports of switches (18, 20), that have shown interest, to at least one receiver (24, 26), whereby in case of a link failure at least one of the at least one receiver (24, 26) sends back a message to the router.
    Type: Application
    Filed: February 9, 2009
    Publication date: February 23, 2012
    Applicant: ROBERT BOSCH GMBH
    Inventors: Marc Smaak, Stephan van Tienen
  • Publication number: 20120047404
    Abstract: A method for detecting a power failure type of an electronic device sets a shutdown flag as a first value when the electronic device is turned on, modifies the shutdown flag to a second value if a shutdown status of the electronic device is detected, and modifies the shutdown flag to a third value when the electronic device keeps the shutdown status for a predetermined time. The method further determines the power failure type of the electronic device according to a value of the shutdown flag when the electronic device is turned on the next time.
    Type: Application
    Filed: April 14, 2011
    Publication date: February 23, 2012
    Applicants: HON HAI PRECISION INDUSTRY CO., LTD., HONG FU JIN PRECISION INDUSTRY (ShenZhen) CO., LTD
    Inventor: JIAN PENG
  • Publication number: 20120042216
    Abstract: In accordance with embodiments, there are provided methods and systems for providing communication authentication between cloud applications and on-premise applications. A method of embodiments includes receiving, from a cloud application at a cloud computing device, a first message at an application server of a server computing system, and parsing, at the application server, the first message to determine first identification information contained within the first message. The method further includes authenticating, at the application server, the first message by verifying the first identification information, and forwarding the first authenticated message to an on-premise application at a remote computing device.
    Type: Application
    Filed: December 20, 2010
    Publication date: February 16, 2012
    Applicant: SALESFORCE.COM, INC.
    Inventor: MICHAEL DAVID BLUBAUGH
  • Publication number: 20120042218
    Abstract: An approach for debugging site errors in a multi-tenant database system is disclosed. An example method can include receiving a request from a site administrator to access an enhanced error message and determining if the site administrator is approved for viewing the enhanced error message by evaluating exceptions associated with the enhanced error message, the request, and the site administrator. The example method further includes modifying a detailed error message related to the request for generating the enhanced error message, and providing the enhanced error message to the site administrator based on the approval determination.
    Type: Application
    Filed: August 13, 2010
    Publication date: February 16, 2012
    Applicant: SALESFORCE.COM, INC.
    Inventors: Bulent Cinarkaya, Irandi Upeka Bulumulla, Ryan Guest
  • Publication number: 20120036402
    Abstract: A user-customizable error forwarding method and system are described for accomplishing user-customizable error forwarding. The method includes providing an error forwarding option on an error message. Upon selection of the error forwarding option by the user, an e-mail is automatically generated with the message portion of the e-mail automatically populated with information relating to the error. The user can then customize the automatically generated e-mail by inputting the address of a recipient to receive the e-mail and/or adding text to the message portion of the e-mail.
    Type: Application
    Filed: August 9, 2010
    Publication date: February 9, 2012
    Inventor: Peter DeLuca
  • Publication number: 20120036403
    Abstract: An information processing apparatus which make it possible to confirm an error recovery event. A device proxy server as an information processing apparatus is connected to a printer and a client PC via a network. The device proxy server receives an event message indicative of an event having occurred in a printer. The received event message is transferred to a client PC. When the event message transferred to the client PC is related to an error event indicative of an error having occurred in the printer, the device proxy server monitors whether or not the error event has been eliminated in the printer. When the error event is eliminated in the printer, the device proxy server sends an error recovery message indicative of elimination of the error event to the client PC.
    Type: Application
    Filed: August 4, 2011
    Publication date: February 9, 2012
    Applicant: CANON KABUSHIKI KAISHA
    Inventor: Masashi NISHIYAMA
  • Publication number: 20120030526
    Abstract: A communication device includes a receiving unit, a first determining unit, and a sending unit. The receiving unit is configured to receive, from a terminal device, a plurality of input values corresponding to a plurality of setting items. The first determining unit, when the plurality of setting items includes a plurality of related items that are related to each other, is configured to determine whether input values, among the plurality of input values, corresponding to the plurality of related items are compatible. The sending unit is configured to send error data indicating an error screen toward the terminal device when the input values corresponding to the plurality of related items are incompatible, the error screen showing that at least one input value among the plurality of input values has an error.
    Type: Application
    Filed: July 1, 2011
    Publication date: February 2, 2012
    Applicant: BROTHER KOGYO KABUSHIKI KAISHA
    Inventor: Munehisa MATSUDA
  • Publication number: 20120030512
    Abstract: Various embodiments include a software provisioning system and method for a vehicle infotainment computer. Software provisioning of the vehicle infotainment computer may occur during vehicle assembly. A software provisioning request may be received for custom installing software to the vehicle infotainment computer. The custom install may be based on a customization schedule which may include a location identifier (such as uniform resource identifiers or file paths) for locating the software. In response to the request, the software may be located on a provisioning server or a portable memory device based on the customization schedule. The software may be transmitted to memory of the vehicle infotainment computer and custom installed on the vehicle infotainment computer.
    Type: Application
    Filed: July 27, 2010
    Publication date: February 2, 2012
    Applicant: FORD MOTOR COMPANY
    Inventors: Sukhwinder Wadhwa, Michael Raymond Westra, Edward Charles Esker, Saeid Soleimani, Henry Heping Huang, Sandeep Waraich, Timothy Allan Geiger
  • Publication number: 20120019581
    Abstract: Each of controllers includes an error management section that generates an error command including an error code indicating the content of an error when the controller detects the error. A host apparatus includes a host controller. If the error command from the master controller and the error command from the slave controller are identical to each other, the host controller displays a single piece of error information on a monitor. Specifically, the single piece of error information includes the error code included in the error command and an error message corresponding to the error code.
    Type: Application
    Filed: July 19, 2011
    Publication date: January 26, 2012
    Applicant: SEIKO EPSON CORPORATION
    Inventor: Hirotsuna MIURA
  • Publication number: 20120023379
    Abstract: A storage device stores the types of errors together with the details of processes to be executed by a control device that controls the storage device when an error occurs so as to associate the types of the errors with the details of the processes. The storage device detects an error that occurs therein and determines the type of the detected error. The storage device acquires the details of the stored process associated with the determined type of the error and transmits the acquired details of the process to the control device. More specifically, the storage device is controlled by the control device such that the transmitted details of the process are executed.
    Type: Application
    Filed: April 11, 2011
    Publication date: January 26, 2012
    Applicant: FUJITSU LIMITED
    Inventor: Hironori KAI
  • Publication number: 20120023506
    Abstract: Methods, program products, and systems of maintaining data states upon forced exit are disclosed. In one aspect, an application program executing on the mobile device can maintain a connection to a remote data store and retrieve and cache data from the data store. When the mobile device receives an event that forces the application program to terminate, the mobile device can provide a time window in which the mobile device can perform various state preservation actions. During the time window, the mobile device can store data states, including states of the connection and states of the cached data. When the application program is re-launched, the mobile device can use the stored data states to restore a connection and a displayed view.
    Type: Application
    Filed: July 20, 2010
    Publication date: January 26, 2012
    Applicant: APPLE INC.
    Inventors: Clay Maeckel, Christopher Crim
  • Publication number: 20120017127
    Abstract: There is provided a failure analysis function capable of reducing the time required to resolve a failure in a piece of equipment to be monitored. When the failure analysis function senses that the status of a piece of equipment which had been abnormal has returned to normal, it displays, of failure analysis results, one based on an equipment abnormality which has been resolved in a GUI separately from the other analysis results. If a failure analysis result is derived based on a plurality of failure events, the failure analysis function displays the failure analysis result in the GUI separately from the other failure analysis results when all of the failure events are confirmed to be resolved (see FIG. 16).
    Type: Application
    Filed: July 28, 2010
    Publication date: January 19, 2012
    Inventors: Takayuki Nagai, Masashi Kunii, Mineyoshi Masuda, Takaki Kuroda
  • Publication number: 20120011035
    Abstract: A management application implemented in a computational device maintains priorities corresponding to a plurality of resources coupled to the computational device. Indications for actions to be performed corresponding to occurrences of events are stored to a calendar, wherein the calendar is configurable by a user. A selected indication for an action to be performed is stored to the calendar. In response to an occurrence of an event associated with a selected resource, a priority of the selected resource is determined. The action is performed, based on at least the determined priority of the selected resource and the selected indication for the action stored in the calendar, wherein different actions are performed in response to occurrences of a selected event at different times.
    Type: Application
    Filed: July 8, 2010
    Publication date: January 12, 2012
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Jeffrey Alan Calcaterra, Gregory Richard Hintermeister, David Bruce Lection, Alan David Seid
  • Publication number: 20120011406
    Abstract: The present invention is directed to methods and systems of distributing information in a computer network related to a report a software anomaly that includes receiving information concerning the reported software anomaly (RSA); identifying a problematic functional characteristic included in the RSA; ascertaining from a plurality of computer-readable addresses a sub-group of the computer-readable addresses that correspond to parties with information corresponding to the problematic functional characteristic; storing on the computer network an investigation record having associated therewith data corresponding to the RSA; and transmitting to the sub-group a message perceivable by the parties indicating a location on the computer network of the investigation record.
    Type: Application
    Filed: February 16, 2011
    Publication date: January 12, 2012
    Applicant: salesforce.com, inc.
    Inventors: Alexis Williams, Analia Mastrogiovanni, James Hatton
  • Publication number: 20120011421
    Abstract: According to one embodiment, a fail analysis system performs mesh division of a physical fail bit map and stores fail bit map image data of a part bit fail region in a first image data storage region while classifying the fail bit map image data in each contraction ratio, in each chip, and in each layer. The fail analysis system also stores the fail bit map image data in a second image data storage region while classifying the fail bit map image data in each kind of a fail mode, in each contraction ratio, in each chip, and in each layer. Further, based on an instruction of a display format and/or a display region from a user, the fail analysis system extracts the pieces of fail bit map image data from the first image data storage region or second image data storage region to combine the pieces of fail bit map image data, and displays the combined fail bit map image data on a display unit.
    Type: Application
    Filed: December 21, 2010
    Publication date: January 12, 2012
    Inventors: Mami KODAMA, Yoshikazu Iizuka, Masaki Yoshimura
  • Publication number: 20120011408
    Abstract: A graphical user interface system for BITS. The system includes a set of input modules, a set of output modules, and notification modules. The set of input modules allow selection of files for transfer to the BITS Server Virtual Directory and activate BITS functions. The BITS functions may include starting file transfer, cancelling file transfer, retrying file transfer, or removing the selected files. The set of output modules show dynamic status and real-time progress of the transfer automatically upon activation of the transfer of the selected files. The set of output modules also display an error message upon detecting an error in the transfer. Further, the notification modules provide a real-time notification on completion of the transfer.
    Type: Application
    Filed: August 19, 2010
    Publication date: January 12, 2012
    Applicant: UNISYS CORPORATION
    Inventors: Kumar Swamy, Swetha Bharathraj Shetty, Seshadri Rajamannar, Raghavendra Marutirao Banappanavar
  • Publication number: 20120005544
    Abstract: The document management system assigns property information of a scanned document when transmitting the scanned document from an MFP to a document management server PC, and stores history information related to the transmission job in a memory. Further, the MFP, on receipt of incorrectness information related to property information from the document management server PC, adds the incorrectness information to the history information. Thereafter, when a user logs into the MFP, the MFP determines whether incorrectness information is included in history information having the same user ID as a user ID of the user, and if incorrectness information is included, displays a modification screen for modifying incorrect property information. Further, once the property information has been modified via the modification screen, the MFP transmits the modified information to the document management server PC, and causes information managed by the document management server PC to be updated.
    Type: Application
    Filed: June 2, 2011
    Publication date: January 5, 2012
    Applicant: CANON KABUSHIKI KAISHA
    Inventor: Yoshitaka Matsumoto
  • Publication number: 20110320860
    Abstract: Detection, notification and/or processing of events, such as errors associated with adapters, are facilitated. Hardware detects an event, places one or more adapters in an error state to prevent access to/from the adapters, and notifies the operating system of the event.
    Type: Application
    Filed: June 23, 2010
    Publication date: December 29, 2011
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Anthony F. Coneski, David Craddock, Charles W. Gainey, JR., Beth A. Glendening, Thomas A. Gregg, Ugochukwu C. Njoku, Peter K. Szwed
  • Publication number: 20110320873
    Abstract: A method of identifying errors in a computing system operation is provided and includes identifying that a certain record of interest in system trace information has a number of entries that exceeds a predefined number and inferring from the excessive number of entries that a work unit associated with the certain record of interest is affected by an error.
    Type: Application
    Filed: June 24, 2010
    Publication date: December 29, 2011
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Robert M. Abrams, Barbara J. Bryant, Donald T. Durand, Ming-Yin Ng
  • Publication number: 20110320884
    Abstract: Systems, methods, and other embodiments associated with event logging are described. One example method includes collecting request-based event log data associated with processing a request and temporarily storing the event log data in a memory. In the event of an error, the event log data is transferred to a storage device.
    Type: Application
    Filed: July 12, 2010
    Publication date: December 29, 2011
    Applicant: ORACLE INTERNATIONAL CORPORATION
    Inventors: Parthiban THILAGAR, Richard J. ANDERSON, JR., William A. WRIGHT, Joseph E. ERREDE, Patrick H. FRY, Raymond L. PFAU, Michael J. SKARPELOS, Shu LING
  • Publication number: 20110314343
    Abstract: In one embodiment, an automated user-level testing tool is enhanced to capture additional information about the state of the automated testing, beyond just a screenshot of the application-under-test. In another embodiment, an automated user-level testing tool is enhanced to capture testing state information for multiple points in time (referred to as “snapshots”), beyond just when the application-under-test crashes, This captured information from one execution of an automated test (one “test run”) is stored in one test log, which can then be viewed using a test log viewer. In one embodiment, the graphical user interface (GUI) for the test log viewer includes four areas: a screenshot area, a test script area, a stack trace area, and a timing area. The content shown in the screenshot area, the test script area, and the stack trace area is specific to a particular point in time during a test (e.g., a particular snapshot).
    Type: Application
    Filed: June 20, 2011
    Publication date: December 22, 2011
    Applicant: APPLE INC.
    Inventors: Evan M. Hoke, Patrick R. Holley, Jonathan M. Deutsch
  • Publication number: 20110314339
    Abstract: According to one embodiment, a method for handling errors includes detecting that an error has occurred in a machine in a system, determining an error ID associated with the error, determining that the error should be reported to a host system for further analysis based on the error ID, determining that one or more actions should be taken by the system based on the error ID, and sending information corresponding to the error to the host system after it is determined that the error should be reported to the host system. In another embodiment, a system includes a processor and logic for performing the method. According to another embodiment, a computer program product includes a computer readable storage medium having computer readable code embodied therewith for performing the method. Other methods, systems, and computer program products are also described according to more embodiments.
    Type: Application
    Filed: June 22, 2010
    Publication date: December 22, 2011
    Applicant: International Business Machines Corporation
    Inventors: Thomas H. Daily, Nikhil Khandelwal, Stefan Lehmann, Jason A. Ogroski, Ricardo S. Padilla, Kerri R. Shotwell, Benjamin S. Terris, Steve P. Wallace, Richard A. Welp
  • Publication number: 20110307746
    Abstract: Systems and methods for intelligent and flexible management and monitoring of computer systems are provided using platform management controllers (PMCs) located on circuit boards of a computer system. The PMCs provide for enhanced circuit board certification and security, enhanced systems monitoring and reporting, and enhanced systems control. The PMCs also allow for emulation of processor-based devices and are low-power, low-cost and very fast when compared to the devices replaced and functionality provided. A power supply tracking apparatus helps to ensure that a first power input to an operational circuit maintains a predefined relationship to a second power input to the operational circuit. Systems and methods for receiving computer systems diagnostics information and for customizably displaying such information from a diagnostics monitoring device are incorporated into a computer system.
    Type: Application
    Filed: June 6, 2011
    Publication date: December 15, 2011
    Inventors: Jason A. Sullivan, Charles Abdouch
  • Publication number: 20110302458
    Abstract: Various exemplary embodiments relate to a method and related network node including one or more of the following: receiving, at a policy and charging rules node (PCRN), a request from a requesting node for an establishment of a first service data flow (SDF); generating a first rule set for implementing the first SDF in response to the request; transmitting a first rule of the rule set to a first node for installation of the first rule; waiting for a period of time for a response from the first node; determining from the response whether installation of the first rule at the first node failed or succeeded; and if installation of the first rule succeeded, transmitting a second rule of the first rule set to a second node for installation of the second rule.
    Type: Application
    Filed: June 7, 2010
    Publication date: December 8, 2011
    Applicant: Alcatel-Lucent Canada, Inc.
    Inventors: Ajay Kirit Pandya, Robert Alexander Mann, Mike Vihtari
  • Publication number: 20110302192
    Abstract: In one embodiment, a method for handling an error message includes interrogating an error message issued by a computing system to determine that the error message includes more than an alarm message, determining a message identifier relating to the error message, comparing the message identifier to entries in a database to determine an entry in the database that includes the message identifier, and outputting a set of documentation referenced by the entry in the database which includes the message identifier. In another embodiment, the database includes a plurality of searchable entries, each entry including: a message identifier, a product identifier, a set of documentation, and a set of actions. The set of documentation includes documents for the computing system to output and the set of actions includes actions for the computing system to perform. Other methods, systems, and computer program products are also described according to various embodiments.
    Type: Application
    Filed: June 4, 2010
    Publication date: December 8, 2011
    Applicant: International Business Machines Corporation
    Inventors: Arthur J. Bariska, JR., Marc A. Martin, David C. Reed, Max D. Smith, Thaiese N. Trader
  • Publication number: 20110302457
    Abstract: Various exemplary embodiments relate to a subscriber profile repository (SPR) for determining a subscriber associated with a set of subscription identifiers. The subscriber profile repository may include: an interface which receives a subscriber profile request including at least one subscription identifier; a subscriber record database that includes a set of subscription identifiers; a subscriber record cache that contains a subset of the records contained in the subscriber record database; and a search manager that queries the subscriber record cache using each subscription identifier and queries the subscriber record database when the subscriber record cache does not contain a record matching a subscription identifier. The SPR may also include a results manager that compares subscriber records and updates the cache when a result is found in the subscriber records database. Various exemplary embodiments relate to a method performed by the SPR and a machine-readable medium including instructions for an SPR.
    Type: Application
    Filed: June 4, 2010
    Publication date: December 8, 2011
    Applicant: Alcatel-Lucent Canada. Inc.
    Inventors: Kevin Scott Cutler, Hubert Holierhoek
  • Publication number: 20110302461
    Abstract: A system and method of servicing a group of similar types of equipment that maybe installed at geographically separated locations is described. The method makes use of error messages produced by the equipment and service requests received by a servicing center. Data mining techniques are used to establish error patterns associated with specific failure modes so that future error messages may be processed to determine if an identified failure mode has occurred. This will enable the efficient dispatch of spare parts and service personnel to the location where the failure has occurred.
    Type: Application
    Filed: June 3, 2010
    Publication date: December 8, 2011
    Inventors: Georg Goertler, Robert Bertossi, Harald Schultz, Bastian Rackow, Norbert Engels, Peter Haeuser
  • Publication number: 20110302462
    Abstract: A computer implemented method, system and/or computer program product handle problems caused by a modification to an information technology (IT) system. Problem-data, describing a known problem to a first IT system that occurred during a modification to the first IT system; severity-data, describing a severity of the known problem; and solution-data, describing a solution of steps to be taken to correct the known problem, are received and stored. A modification alert indicates that the modification will be applied to a second IT system that is different from the first IT system. If the first IT system and the second IT system share a pre-determined amount of common features, then a severity map, which describes the known problem, the severity of the known problem, and the solution to the known problem as applied to the second IT system, is displayed to a user of the second IT system.
    Type: Application
    Filed: June 7, 2010
    Publication date: December 8, 2011
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: WASEEM A. ROSHEN, MARK L. ALLSOP, ROBERT A. G. DANIEL, NADEEM MALIK
  • Publication number: 20110296254
    Abstract: Disclosed is a method for archiving provisioning errors that may occur during provisioning of a computing environment having configurable components. The method may comprise distilling a provisioning request, wherein the distilling the provisioning request includes recording, in a provisioning archive, a provisioning request component, and filtering the provisioning request component. The provisioning request component may comprise a component requested to be added to, removed from, and/or updated in the computing environment. The method may further comprise distilling a provisioning target, wherein the distilling the provisioning target includes recording, in the provisioning archive, a target environment, and filtering an existing component of the target environment. Additionally, the method may comprise applying the provisioning request to the provisioning target, including provisioning the target environment, resulting in an updated provisioning target.
    Type: Application
    Filed: May 26, 2011
    Publication date: December 1, 2011
    Applicant: TIBCO SOFTWARE INC.
    Inventor: David J. Kemper
  • Publication number: 20110296253
    Abstract: In a structure in which a sound processing apparatus generates processed data by executing sound processing on processing object data received from a terminal apparatus and transmits it to the terminal apparatus, the number of times of communication between the terminal apparatus and the sound processing apparatus is reduced, and a delay in acquisition of the processed data by the terminal apparatus is reduced. A reception part successively receives a processing request including processing object data from the terminal apparatus. A sound processing part execute the sound processing on the processing object data to generate the processed data. A response generation part generates a response notification including the processed data as a response to the processing request. A transmission part successively transmits the response notification to the terminal apparatus.
    Type: Application
    Filed: May 20, 2011
    Publication date: December 1, 2011
    Applicant: YAMAHA CORPORATION
    Inventor: Yuji KOIKE
  • Publication number: 20110296252
    Abstract: A method of managing a ring-based overlay network that is configured to allow routing of messages across an underlying IP network to destinations not specified by an IP address. The method comprises firstly sending a probe message from an initiating node of the overlay network around the ring, with each peer node forwarding the probe message to a successor or predecessor node. Upon detection of a forwarding failure at a node of the ring, a Probe error message is sent from that node to the initiating node. The initiating node represents the final destination for the Probe message.
    Type: Application
    Filed: June 12, 2008
    Publication date: December 1, 2011
    Inventor: Jouni Maenpaa
  • Publication number: 20110283112
    Abstract: Systems, methods and articles of manufacture are disclosed for extracting portions of an abstract database for problem determination. An error may be detected when an application executes an abstract query against the abstract database. A portion of the abstract database may be extracted for problem determination. A defect entry may be created in a defect tracking tool, to store the extracted portion. One or more administrative users may be notified of the defect entry.
    Type: Application
    Filed: May 11, 2010
    Publication date: November 17, 2011
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: RICHARD D. DETTINGER, FREDERICK A. KULACK
  • Publication number: 20110283135
    Abstract: Embodiments are described for managing memory faults. An example system can include a memory controller module to manage memory cells and report memory faults. An error buffer module can store memory fault information received from the memory controller. A notification module can be in communication with the error buffer module. The notification module may generate a notification of a memory fault in a memory access operation. A system software module can provide services and manage executing programs on a processor. In addition, the system software module can receive the notifications of the memory fault for the memory access operation. A notification handler may be activated by an interrupt when the notification of the memory fault in the memory access operation is received.
    Type: Application
    Filed: May 17, 2010
    Publication date: November 17, 2011
    Applicant: Microsoft Corporation
    Inventors: Doug Burger, Jim Larus, Karin Strauss, Jeremy Condit
  • Publication number: 20110276841
    Abstract: Methods, apparatus, and products for visually marking computing components within a computing system are disclosed that include: detecting that a particular computing component has failed, wherein the particular computing component has a physical surface that may be altered with the application of some physical stimulus; and applying a requisite physical stimulus to the physical surface such that the appearance of the physical service is altered, thereby visually identifying that the component has failed.
    Type: Application
    Filed: May 4, 2010
    Publication date: November 10, 2011
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Michael G. Brinkman, Nathan C. Skalsky
  • Publication number: 20110276843
    Abstract: A method for intelligently reporting errors is disclosed herein. In one embodiment, such a method includes detecting an error and determining whether the error belongs to an error group. Such an error group may include errors that together are an indicator of a potentially more serious error or condition. The method may further determine whether all errors in the error group have occurred within a specified time period. If all errors in the error group have occurred within the specified time period, the method automatically sends a notification to an administrator or other hardware or software-based system so that the problem or error can be addressed. A corresponding apparatus and computer program product are also disclosed herein.
    Type: Application
    Filed: May 5, 2010
    Publication date: November 10, 2011
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Louis D. Echevarria, Stefan Lehmann, Benjamin Terris, Richard A. Welp
  • Publication number: 20110276842
    Abstract: A machine abnormality monitoring device has basic information and a priority level preset for each type of abnormality. When an abnormality occurs, snapshot data regarding the abnormality occurrence is stored while being associated with the basic information. In cases where a new abnormality occurs when the snapshot data storage unit has no free storage area, if snapshot data at a priority level lower than that of the new abnormality exists in prior snapshot data stored in the snapshot data storage unit, the storage control unit stores the snapshot data regarding the new abnormality in the snapshot data storage unit in place of the prior snapshot data at the lower priority level while associating the new snapshot data with the basic information. Thus, the administrator is able to acquire the snapshot data regarding an abnormality in question with high reliability.
    Type: Application
    Filed: September 22, 2010
    Publication date: November 10, 2011
    Applicant: HITACHI CONSTRUCTION MACHINERY CO., LTD.
    Inventors: Kazuhiro Shibamori, Yoichi Kowatari, Hidenobu Tsukada, Akira Kimura, Kyouhei Kotsuji
  • Publication number: 20110276821
    Abstract: An approach is provided for migrating data. Data is received from a plurality of source systems. The received data is processed for conversion to a target system. A failure condition associated with the processing is detected. An action is selectively initiated from a point of failure corresponding to the detected failure condition. The action includes either retrying the processing, aborting the processing, initiating simulation of the process, forcing completion of the processing, or a combination thereof.
    Type: Application
    Filed: May 6, 2010
    Publication date: November 10, 2011
    Applicant: VERIZON PATENT AND LICENSING INC.
    Inventors: Bhaskar R. Gudlavenkatasiva, Vinodh Prabhu, Sunil Kumar
  • Publication number: 20110271145
    Abstract: Disclosed are methods and apparatus for error handling within jobs that utilize a plurality of tasks for data transfer of individual data records to a storage destination. For each task, one or more failed records may be logged to a file for later insertion. If a high percentage of a task's output (e.g., writes to another data storage system) is determined to be failing, the task short-circuits itself. Each task is also configured to perform checkpoint logging as the task completes work. If the entire job later short-circuits and is to be restarted, the restarted job only repeats a minimal amount of previously completed work for the tasks which have not already completed their data insertions. Together, these techniques can ensure that in the face of periodic failures, the job completes long-running job in a minimal time with minimal effects.
    Type: Application
    Filed: April 30, 2010
    Publication date: November 3, 2011
    Applicant: YAHOO! INC.
    Inventor: Adam E. Silberstein
  • Publication number: 20110271153
    Abstract: Machine, method for use and method for making, and corresponding products produced thereby, as well as data structures, computer-readable media tangibly embodying program instructions, manufactures, and necessary intermediates of the foregoing, each pertaining to digital aspects of a computerized aggregation system. The system can include a user computer system interposed between a segment of a network allowing communication between the user computer system and at least one server system, and other segments allowing communication between the user computer system and a plurality of third party server systems. The one server system enables the user computer system to access the plurality of other servers. The access permits forming an aggregation of information obtained from the third party server systems.
    Type: Application
    Filed: April 4, 2011
    Publication date: November 3, 2011
    Applicant: Confluence Commons, Inc.
    Inventors: Jared Polis, Payal Goyal, Jeffery D. Herman, Samuel C. Wu, Eric Wu, Michael D. McMahon, Michael C. Wilson, Andrew Hartman, Peter K. Trzyna, David L. Calone, Chris Young, Scott Shaver, Andrew Hyde
  • Publication number: 20110271152
    Abstract: A failure management method for a computer including a processor, and a memory connected to the processor, and in which the processor containing a memory protection function, executes a first software program and a second software program monitoring the operation of the first software program, and the second software program retains error information including address information and access-related information; and the method implemented by the by the second software program includes a step for detecting the occurrence of errors in the memory; and a step for prohibiting access to the address of the memory where the error occurred, and monitoring the access state; and a step for executing the failure processing when accessing by the first software program of the address of the memory where the error occurred was detected.
    Type: Application
    Filed: April 4, 2011
    Publication date: November 3, 2011
    Applicant: HITACHI, LTD.
    Inventors: Naoya HATTORI, Toshiomi MORIKI, Yoshiko YASUDA
  • Publication number: 20110264967
    Abstract: A network appliance for monitoring, diagnosing and documenting problems among a plurality of devices and processes (objects) coupled to a computer network utilizes periodic polling and collection of object-generated trap data to monitor the status of objects on the computer network. The status of a multitude of objects is maintained in memory utilizing virtual state machines which contain a small amount of persistent data but which are modeled after one of a plurality of finite state machines. The memory further maintains dependency data related to each object which identifies parent/child relationships with other objects at the same or different layers of the OSI network protocol model. A decision engine verifies through on-demand polling that a device is down. A root cause analysis module utilizes status and dependency data to locate the highest object in the parent/child relationship tree that is affected to determine the root cause of a problem.
    Type: Application
    Filed: June 28, 2011
    Publication date: October 27, 2011
    Inventors: David M. Lovy, Brant M. Fagan, Robert J. Bojanek
  • Publication number: 20110264964
    Abstract: A computer-implemented system and method for the definition, creation, management, transmission, and monitoring of errors in a SOA environment.
    Type: Application
    Filed: April 23, 2010
    Publication date: October 27, 2011
    Inventors: Ronald Francis Murphy, Sastry K. Malladi, Weian Deng, Abhinav Kumar, Bhayen Avalani, Arun Rai Mony
  • Publication number: 20110264958
    Abstract: The disclosed simplified test framework comprises a first module substituting the mobile network module of the computer to communicate with a mobile phone network, configured with signal pins of VCC connected to a voltage of +3V, RST, VPP, CLK, and DATA while enabling the VCC to power source; and a second module substituting the subscriber identity module of the computer to identify a subscriber's identity on the computer, configured with signal pins of VCC, GND, RST, VPP, CLK, and DATA; wherein the VCC, RST, CLK, and DATA of the first module is connected to those of the second module, respectively, a light emitting diode connects the VCC and RST of the second module, the RST and CLK of the first module are connected to each other, an impedance connects the CLK and DATA of the second module, and the DATA is connected to an electric ground.
    Type: Application
    Filed: December 14, 2010
    Publication date: October 27, 2011
    Applicant: INVENTEC CORPORATION
    Inventor: CHIA-HUNG HSU
  • Publication number: 20110264960
    Abstract: An apparatus and a method for determining error generation in a mobile terminal are provided. More particularly, an apparatus and a method for analyzing and reporting an error of a device driver in real-time without a separate debugging apparatus in a mobile terminal are provided. The apparatus includes a dumper and an analyzer. When an error-generating device exists, the dumper retrieves error information used for analyzing an error generating cause from a register range of the error-generating device, and receives dumped information corresponding to the retrieving of the error information. The analyzer analyzes the dumped information to determine the error generating cause.
    Type: Application
    Filed: April 21, 2011
    Publication date: October 27, 2011
    Applicant: Samsung Electronics Co. Ltd.
    Inventor: Soon-Yong CHO
  • Publication number: 20110252282
    Abstract: Facilitating translation of data between object oriented programs and database storage tables. A method includes receiving user input from a user. The user input includes a plurality of parts. Each part includes a specification of a source (such as a type source), optionally a filter, and a projection. Each projection assigns values to table columns. Based on the plurality of parts received, the method includes generating one or more views. The one or more views describe relationships between model extents and database tables.
    Type: Application
    Filed: April 8, 2010
    Publication date: October 13, 2011
    Applicant: Microsoft Corporation
    Inventors: Colin James Meek, Diego Bernardo Vega, Alexander Douglas James, Christopher L. Anderson, Srikanth Mandadi, Simon Cavanagh
  • Publication number: 20110252269
    Abstract: The invention enhances automatic incident control, problem control, and problem prevention using information provided by the analysis or analysis data. The burden on the part of both users and providers to resolve problems is reduced by using a method of automatic analysis data upload and intelligent problem analysis and resolution. Problems are better identified, investigated, diagnosed, recorded, classified, and tracked until affected services return to normal operation and errors trends are used to proactively prevent future problems.
    Type: Application
    Filed: June 21, 2011
    Publication date: October 13, 2011
    Applicant: NAPSTER LLC
    Inventor: Frank FABBROCINO
  • Publication number: 20110246870
    Abstract: Semantic constraints and schemas may be validated in markup language documents. A computer may be utilized to receive a strongly-typed document object model representing a markup language document. The computer may then be utilized to load semantic constraints and validate the strongly-typed document object model representing the markup language document to determine whether the semantic constraints have been met. Then, the computer may be utilized to generate a result based on the validation. The computer may also be utilized to load schema constraints for a schema used to define a markup language document and validate a strongly-typed document object model representing the markup language document against the schema constraints. Then, the computer may be utilized to generate a result based on the validation.
    Type: Application
    Filed: April 2, 2010
    Publication date: October 6, 2011
    Applicant: Microsoft Corporation
    Inventors: Shiguang Dong, Haiyang Gao, Jun Zhang, Dong-Hui Zhang
  • Publication number: 20110239059
    Abstract: A display screen control device comprises: a communicating part for performing data communication with a web server; a browser for acquiring a display screen available for the user to make the entry operation from the web server via the communicating part and displaying the acquired display screen on a display part; an error detecting part for detecting whether or not a display error of a content contained in the display screen acquired by the browser is occurred with the display screen being displayed; an error determining part for determining whether or not the content in which the display error is detected is necessary for the user to continue the entry operation when the display error is detected by the error detecting part; and an annunciation controlling part for controlling displaying or not displaying an annunciation image to alert the user to again acquire the display screen on the display part.
    Type: Application
    Filed: March 18, 2011
    Publication date: September 29, 2011
    Applicant: Konica Minolta Business Technologies, Inc.
    Inventor: Tetsuya SUGIMOTO
  • Publication number: 20110239050
    Abstract: According to one embodiment of the present disclosure, a method of collecting and reporting exceptions associated with information technology services includes receiving exceptions associated with a service, including receiving exceptions associated with an infrastructure and exceptions associated with an application; formatting the exceptions into an exceptions list; correlating at least one of the exceptions associated with the infrastructure and at least one of the exceptions associated with the application to identify a service error condition; and storing the exceptions list and an identifier of the service error condition for presentation to a client associated with the service.
    Type: Application
    Filed: March 23, 2010
    Publication date: September 29, 2011
    Applicant: Computer Associates Think, Inc.
    Inventors: Ramanjaneyulu Malisetti, Vamshi Shekhar Chandramukhi
  • Publication number: 20110239060
    Abstract: A display screen control device comprises: a browser for acquiring a display screen from the web server and displaying on a predetermined display part; an error detection part for detecting whether or not a display error of an image contained in the display screen acquired by the browser is occurred with the display screen being displayed on the display part when instructions on execution of a job given by the user is detected; a confirmation screen creation part for creating a setting confirmation screen including a set value of each of at least one set item corresponding to the image in which the display error is detected when the display error is detected; and a screen change part for changing the display screen displayed on the display part to the setting confirmation screen created by the confirmation screen creation part prior to start of execution of the job.
    Type: Application
    Filed: March 18, 2011
    Publication date: September 29, 2011
    Applicant: Konica Minolta Business Technologies, Inc.
    Inventor: Tatsunori OKADA