Abstract: The subject matter of this specification describes a method to identify a point intended to be selected by a user on a touch screen of a user device. The method includes receiving user input including location coordinates for the user input, generating a screenshot image pertaining to a graphical user interface (GUI), determining intended location coordinates for a point intended to be selected in the GUI based on a detected layout of a GUI area corresponding to the user input, and providing, to the application, the determined intended location coordinates for the point intended to be selected in the GUI.

Abstract: The subject matter of this specification can be implemented in, among other things, a method that includes storing first client information identifying a first client device, identifying a location of the first client device, and identifying a first remote access session that provides the first client device access to resources of the remote access system. The method further includes receiving access information identifying an access device and a user account associated with the first client information. The access information indicates that the user account has been successfully authenticated by the access device. The method further includes, in response to the receipt of the access information, causing the first client device to connect to the first remote access session with the remote access system as a background process of the client device while a user interface of the client device remains locked.

Abstract: Disclosed are systems and methods for managing notifications from published applications. A method for managing notifications from one or more published applications includes detecting, by a server, a notification from the one or more published applications launched by a user at a client device, forming a notification packet containing information from the notification, and causing the notification packet to be provided to the client device.

Abstract: Systems and methods for pre-fetching data based on memory usage patterns. An example method comprises: receiving a first memory access request identifying a first memory block; receiving a second memory access request identifying a second memory block; update a memory access tracking data structure by incrementing a sequence counter corresponding to a memory access sequence that references the first memory block and the second memory block; receive a third memory access request identifying a third memory block; identifying, based on the memory access tracking data structure, a sequence counter having a maximal value among sequence counters associated with memory access sequences that reference the third memory block; and pre-fetching a fourth memory block corresponding to the identified sequence counter.

Abstract: A method for providing high availability Virtual Desktop Infrastructure (VDI) includes determining, by a VDI client and based on connection information for a first VDI broker associated with a first datacenter, whether a connection to the first VDI broker is available, and responsive to determining that the connection to the first VDI broker associated with the first datacenter is available, connecting the VDI client to a first VDI broker associated with a first datacenter.

Abstract: A toolbox application presents a user interface on a client device, and receives a natural language search query provided by a user of the client device that identifies a desired functionality to be performed for the user. The toolbox application determines whether any of a plurality of accessible utility components accessible is capable of performing the desired functionality specified in the search query. Responsive to determining that none of the accessible utility components is capable of performing the desired functionality, the toolbox application sends a request comprising the natural language search query to a server that maintains library of a plurality of utility components.

Abstract: The subject matter of this specification can be implemented in, among other things, a method that includes determining, by a first computing device, a set of remote applications hosted by a second computing device including file type associations for each remote application. The first computing device determines a set of local applications and their file type associations. The each file type associated with a remote application, the first computing device determines whether the file type is also associated with a local application. Responsive to determining that the file type is associated with both a remote and local application, the first computing device configures a proxy component with parameters specifying the remote application and the local application. The proxy component is configured to determine whether to open a requested file of the file type with the remote application or the local application based upon the current client/server environment.

Abstract: Systems and methods for creating virtual machine snapshots. An example method comprises: receiving a request to create a snapshot of a virtual machine running on a host computer system; protecting from modification a plurality of virtual memory pages of the virtual machine; responsive to detecting an attempt to modify a virtual memory page of the plurality of memory pages, copying the virtual memory page to a queue residing in a random access memory (RAM) of the host computer system; making the virtual memory page writable; retrieving the virtual memory page from the queue; writing the virtual memory page to a disk of the host computer system; and responsive to exhausting the queue, completing creation of the snapshot of the virtual machine.

Abstract: A system and method is provided for managing virtualized computing resources. An exemplary method includes executing a computing service comprised of virtualized computing resources including a first virtual machine and a network address mapping module. The method further includes, responsive to receiving an indication that additional virtualized computing resources are needed to handle one or more requests from a client and directed to the computing service, generating a second virtual machine that can handle requests for the computing service by performing a linked cloning operation of the first virtual machine. The method includes, configuring the network address mapping module to modify requests for the second virtual machine, such that the second virtual machine has the same network address as the first virtual machine.

Abstract: Systems and methods for binary translation of executable code.

Abstract: Disclosed are systems and methods for providing layouts for a remote desktop session. According to one aspect, a method comprises receiving, at a remote application server, a request from a client device to initiate a remote desktop session, extracting configuration information regarding the client device from the request, retrieving, from a database, a layout that defines one or more remote applications and configurations for the one or more remote applications executing on the remote desktop session, initiating the remote desktop session with the client device, launching the one or more remote applications defined in the layout and configuring the one or more remote applications according to the configurations.

Abstract: A system and method that provides customized graphical user interfaces on mobile devices based on user inputs. An exemplary method includes detecting a computing device remotely connected to a remote server over a network and having an active session of a software application running on the remote server. Moreover, the method further includes identifying and selecting one or more hotkey buttons based on the detected software application, transmitting the one or more hotkey buttons to the computing device to be displayed in a customized interface while the software application is active, detecting an activation of the one or more hotkey buttons displayed on the computing device, and executing, by the remote server, an operation for the active software application in response to the activation of the one or more hotkey button by the user.

Abstract: The subject matter of this specification describes a method that includes determining when to send a user selection of a first key on a keyboard to an operating system, where the operating system supports shortcut key combinations. The device identifies the user selection of the first key, as input for an application. The device determines that the first key is part of a shortcut key combination. The processing device determines whether a cursor is visible in a user interface provided by the application. Upon determining that the cursor is visible in the user interface, the device waits for another user selection of one or more remaining keys of the shortcut key combinations before sending the first key to the operating system. Upon determining that the cursor is not visible in the user interface, the device sends the first key to the operating system without waiting for another user selection.

Abstract: A system and method are provided for sharing electronic data on a personal computing device using a connected mobile electronic device. An exemplary system includes a client module installed on a mobile device that identifies a list Of data sharing services installed on the mobile device, at least one data sharing service configured to share data to a remote device and transmit the list indicating to a computing device. Moreover, an agent module installed on the computing device selects one or more electronic files to be shared by the mobile device and selects the one of the data sharing services for sharing the selected electronic files. The agent module can then transmit the selected electronic files to the mobile device for data sharing using the selected data sharing service.

Abstract: Disclosed are systems and methods for managing an application executing in a remote session. A user device (e.g., mobile device) creates a control communication session for an application executing within a remote session established between a remote application server and a client device. This application is being displayed by the client device. The user device receives metadata indicating a subset of user actions available from the application, and uses it to generate, for display on the user device, a graphical user interface. The graphical user interface is configured to, when activated by user input, inject input commands into the remote session for the application.

Abstract: A processing device sends a request from a remote access client to a first remote application server to access a first application being hosted by the first remote application server, receives instructions from the first remote application server to display a first application window within a browser window of a browser on a display of the client device, creates the first application window within the browser window based on the instructions. The processing device sends a request to a second remote application server to access a second application being hosted by the second remote application server, receives instructions from the second remote application server to display a second application window within the browser window, and creates the second application window for the second application within the browser window based on the instructions. The second application window is displayed within the browser window together with the first application window.

Abstract: Systems and methods for implementing single-click ejection of a mountable device associated with a virtual machine. An example method comprises: receiving, by a guest agent running on a virtual machine managed by a virtual machine manager (VMM) of a host computer system, a device removal request from the VMM, the device removal request identifying a peripheral device to be unmounted by the virtual machine; causing, by the guest agent, a guest operating system (OS) of the virtual machine to unmount the peripheral device; receiving, by the guest agent, a notification of completion of a device unmounting operation performed by the virtual machine with respect to the peripheral device; and transmitting, by the guest agent to the VMM, an operation completion status identified by the notification.

Abstract: A system and method is provided that enables the recovery of data packets transmitted over an unreliable network. The system and method utilize an algorithm for transmitting the data packets with restoration of lost data during data transfer over UDP Protocol encrypted with DTLS Protocol. Advantageously, the algorithm does not require changes to data for either UDP or DTLS packets, but rather a separate, specifically designed packet is transmitted to the recipient to facilitate and ensure the recovery of any lost data packets over the unreliable network.

Abstract: Disclosed are systems and methods for determining an execution location for a utility component. In an exemplary aspect, the systems and methods comprise receiving, at a client device, a request to execute the utility component that performs an action on a target component; determining the execution location of the utility component; determining whether the execution location is on the client device or on a remote application server; and responsive to determining the execution location is on the remote application server, transmitting the request to be executed within a remote session between the client device and the remote application server.

Abstract: The subject matter of this specification can be implemented in, among other things, a method that includes storing first client information identifying a first client device, identifying a location of the first client device, and identifying a first remote access session that provides the first client device access to resources of the remote access system. The method further includes receiving access information identifying an access device and a user account associated with the first client information. The access information indicates that the user account has been successfully authenticated by the access device. The method further includes, in response to the receipt of the access information, causing the first client device to connect to the first remote access session with the remote access system as a background process of the client device while a user interface of the client device remains locked.