Abstract: A handheld computer includes a housing and a display supported by the housing and configured to display images representative of computer program applications. The handheld computer also includes a memory and a microprocessor coupled to the memory and the display and configured to run applications stored in the memory. The handheld computer also includes a software application that is stored in the memory. The handheld computer further includes a launching application stored in the memory. This launching application has an image on the display representative of the software application and the launching application carries out computer program steps to modify the launching environment prior to running the software application such that the software application runs properly on the handheld computer, the software application not originally designed to run on the handheld computer.

Abstract: A system for automatically preparing customized replies in response to communications from a plurality of clients. To facilitate automation and tracking, each original communication to the client (or each original response from the client) is tagged with a unique label, and replies to client responses are each correspondingly labeled. The system provides individualized replies to each of a variety of response options that a client might exercise in response to a received communication, whether an original communication or a reply to a previous response. The system is applicable to mass marketing communications, and is particularly well suited to the generation of personalized replies to each and every one of a multitude (tens of thousands and up to millions) of communications from clients. The system is also capable of continuing to generate replies to follow-up responses from clients and to thereby maintain an ongoing “conversation” until the client makes a purchase decision, or no longer responds.

Abstract: The present invention relates to a method for protecting the security of a computer network which is accessed through the use of wireless devices, among other means. Specifically, the present invention pertains to a method of using user-specific biometric data to identify users of wireless devices such as PDAs and yet prevent use by unauthorized persons and prevent changing of the biometric data by unauthorized persons. The method also prevents unauthorized access, and facilitates authorized access, to computer networks. Control of access to the biometric data and control of access to the network can be maintained in the network administrator or other responsible body and thereby also offers security against theft.

Abstract: A system and method is described for managing phone calls initiated from a phone device of a personal digital assistant. In one example, a system for managing a phone call is described. The system comprises, among other things, a personal digital assistant. The personal digital assistant includes the following: a display device; a phone device; a call device configured to control the phone device and to display a selectable interface on the display device; a hard button configured to initiate the call device; and a selection mechanism configured to receive user selections from the selectable interface.

Abstract: A method for automatically updating firmware of a hand-held device. To initiate the automatic update, a reset of the hand-held device is detected and an update application is executed. The update application determines whether a flag, indicating a pervious execution of the update application, has been set. If the flag is set, the update application terminates, otherwise, the update application performs an identification test by determining whether a device ID of the device matches a device ID stored in a table of the update application. If the device ID does not match, the update application terminates and the flag is set. If the device ID matches, the update application updates the firmware of the hand-held device, sets the flag, and terminates. In so doing, the firmware of the hand-held device is updated without requiring user intervention or interaction.

Abstract: The present invention relates to a system for acquiring information from sources on a network, such as the Internet. A voice browsing system maintains a database containing a list of information sources, such as web sites, connected to a network. Each of the information sources is assigned a rank number which is listed in the database along with the record for the information source. In response to a speech command received from a user, a network interface system accesses the information source with the highest rank number in order to retrieve information requested by the user.

Abstract: A computer system that attempts to establish an alternative network link upon failing to establish a requested network link is described. The computer system may encounter conditions where access to numerous networks, in particular wireless networks, is not available. Rather than only providing an error message to the user upon a failed attempt to establish the requested network link, the computer system determines whether the user has designated an alternative network link in case the requested network link cannot be established, whereas the alternative network link is selected from the plurality of network links that the computer system is configured to support. If an alternative network link has been designated, the computer system attempts to establish the alternative network link. Hence, the user experience is made smooth and uneventful when the requested network link cannot be established.

Abstract: A system for automatically preparing customized replies in response to communications from a plurality of clients. To facilitate automation and tracking, each original communication to the client (or each original response from the client) is tagged with a unique label, and replies to client responses are each correspondingly labeled. The system provides individualized replies to each of a variety of response options that a client might exercise in response to a received communication, whether an original communication or a reply to a previous response. The system is applicable to mass marketing communications, and is particularly well suited to the generation of personalized replies to each and every one of a multitude (tens of thousands and up to millions) of communications from clients. The system is also capable of continuing to generate replies to follow-up responses from clients and to thereby maintain an ongoing “conversation” until the client makes a purchase decision, or no longer responds.

Abstract: A method and system providing switching between a plurality of installed programs in a computer system. Embodiments include a jump function comprising the steps: (1) determining a jump program that is to be the next program to be run, possibly from a plurality of possible choices; (2) creating input data for the jump program based on data in the current program; (3) storing the program state of the currently running program into a context packet and saving the context packet to memory; (4) releasing temporary memory that is used by the program, so as to allow other programs to use the memory; (5) calling the jump program with the created input data as input and terminating the currently running program.

Abstract: Methods for reviewing a collection of documents to identify relevant documents from the collection are provided. A search of the collection can be run based on query terms, to return a subset of responsive documents. A probability of relevancy can be determined for a document in the returned subset, and the document is removed from the subset if it does not reach a threshold probability of relevancy. Documents in a thread of a correspondence (for example, an e-mail) in the responsive documents subset can be added to the responsive documents subset. Further, an attachment to a document in the responsive documents subset can be added to the responsive documents subset. A statistical technique can be applied to determine whether remaining documents in the collection meet a predetermined acceptance level.

Abstract: A method and device are provided for handling network activation between a computer and a carrier. In one example, the method involves receiving a command to initiate network activation procedures. The network activation status of the computer is then determined. If the computer is network enabled, a request is sent to a device having network activation information. The network activation information is received from the device. The computer is then configured with the network activation information in order to establish network activation with the carrier.

Abstract: A method and apparatus for a computer and telecommunication network which can receive, send and manage information from or to a subscriber of the network, based on the subscriber's configuration. The network is made up of at least one cluster containing voice servers which allow for telephony, speech recognition, text-to-speech and conferencing functions, and is accessible by the subscriber through standard telephone connections or through internet connections. The network also utilizes a database and file server allowing the subscriber to maintain and manage certain contact lists and administrative information. A web server is also connected to the cluster thereby allowing access to all functions through internet connections.

Abstract: A traffic control system selectively interfaces members of plural groups, as buyer groups and vendor groups, for video communication through a dial-up telephone system, for analyzing and compiling data, scheduling appointments, implementing conferences, consummating sales and the like. The traffic-control system comprises a telephonic interface apparatus for interfacing remote telephonic terminals of the dial-up telephone system identified with the members of plural groups, a video recording unit for recording and playing video transcriptions, a storage memory for storing data on the members, including telephonic terminal numbers and area-of-interest codes and a control computer to selectively interconnect the video recording unit with the remote telephone terminals through the telephonic interface apparatus to record and receive video communication.

Abstract: A method and apparatus for authenticating and authorizing online transactions. An authentication cookie is transmitted to a client system. The authentication cookie includes a user encryption key and an encrypted buffer that contains user identification data and a profile code. Subsequent requests for the particular service use the authentication cookie to generate a query that includes the encrypted buffer and user identification data entered by the user. Portions of the query are encrypted using the user encryption key. Queries received at each authentication and authorization server are authenticated by reconstructing the user encryption key using information transmitted in the clear and decrypting the query using both the reconstructed user encryption key and the secret key. The user identification data entered by the user is then compared with the user identification data in the encrypted buffer for further authentication. The profile code is analyzed for determining authorization.

Abstract: A method and electronic system for exchanging data between a handheld device and another computer system using universal resource locator (URL) strings. With respect to sending information from the handheld, an application may define a URL string that may indicate 1) a transport mechanism and 2) a destination for the information. Exemplary transport mechanism strings include: IRODEX:// (infrared); BTOBEX:// (radio frequency Bluetooth); SMS://; SMTP:// (email); SYNC:// (synchronization); HTTP:// (Internet); FTP:// (file transport protocol); etc. Information and the associated URL string is forwarded from the application to an exchange manager API. The exchange manager API is connected to a plurality of exchange library APIs, one for each supported transport mechanism. If no transport mechanism is defined, the user is asked to define one. If no destination is specified, the user is asked to define one. The exchange manager then provides the required communication using the specified URL string.

Abstract: A method and system for performing one-to-many synchronization using a central server and also using downloadable client software. The system includes a central server, e.g., a web server or an enterprise server, that synchronizes with multiple electronic devices including, for example, a personal digital assistant, a laptop computer, a desktop computer, a cell phone, a pager, etc. Before the data synchronization takes place, and after the electronic device initiates communication with the server, the server downloads client software to the electronic device. The client software allows the electronic device to perform data synchronization with the server. After the synchronization is complete, the client software may be removed from the electronic device. The server data is located in one place and can be accessed from any location using almost any electronic device and the data can be readily protected. The invention provides geographically independent synchronization for the same device.

Abstract: A method and system for synchronization of computer databases using caching agents. In one embodiment, information is accessed from a first database. The information is stored into a persistent store, which may be a permanent media, such as a magnetic disk. The information is retrieved from the persistent store. Such retrieval may be in close time proximity to the storing, or the retrieval may be at a substantially different time from the storing. The synchronization is completed by updating a second database with the information retrieved by the caching agent from the persistent store. As an advantageous result, synchronization of computer databases is more efficient due to an optimized storage format for the information as well as maximum bandwidth access. As a further beneficial result, if a database is not present at the time of synchronization, embodiments of the present invention may enable synchronization capabilities unavailable under the prior art.

Abstract: A user interface for a portable device is disclosed. The method includes a computer-implemented method for providing a user interface for interacting with a computing device, the method including the steps of: representing an indicator of an application on the computing device in a highlighted state when a user navigates to the indicator; presenting an option panel contextually related to the application when the user selects a panel key on the computing device; and running the application when the user selects an execute key on the computing device.

Abstract: An automated system determines appropriate compliance information for documents pertaining to financial products or services. The compliance information can vary on each document depending on the particular financial product and/or financial service, and based on both company and jurisdictional requirements.

Abstract: A system having a distributed web site is described. The web site is distributed between a client, a server and a web server. The client stores a set of predefined applications that correspond to a part of the web site. The applications are formatted according to a first markup language. From the set of predefined applications, the client can generate queries. The server receives the queries and generates new, related queries. The new queries correspond to a second query protocol. The second query protocol is used by the web server. The web server generates responses to the new queries and sends these responses to the server. The responses are formatted according to a second markup language. These responses correspond to the second portion of the web site. The server then converts the responses into new responses that the client can use.