Abstract: This document discusses, among other things, limiting contact to a networked contact center that is a host to multiple tenants. In an example embodiment, a communication is received by a networked contact center. In determining whether to allow the communication to reach contact center resources, a contact rate value may be examined. The contact rate value may represent an allowable quantity of contact within a time interval. For some example embodiments, a determination of whether the network contact center is to accept or reject the communication is made based on the contact rate value.

Abstract: Mobile station positioning is implemented using various methods and devices. According to one example embodiment of the present invention, an azimuth angle estimation of the location of a mobile station is accomplished using a radio-signal processing apparatus. The azimuth angle is estimated with respect to a nearby base station that covers a service area using common sectorization via multiple directional antennas respectively transmitting at different azimuth angles. The apparatus has a memory for storing information that associates directional sector antennas of the nearby base station and expected antenna radiation gains in the common sectorization service area corresponding to locations relative to the nearby base station.

Abstract: A network status is determined based on channel data specifying at least one channel characteristic of a communications channel. Changes in various channel characteristics are indicative of changes in a status of a distributed network. Therefore, these channel characteristics can be monitored over time to identify changes to the status of the distributed network. Changes to channel characteristics can be identified based on normalized channel data that is normalized relative to reference channel data. Status scores are generated based on the normalized channel data. The status scores are, in turn, normalized for channels that are identified as valid channels. The normalized status scores are adjusted based on variations of the channel data and the network status is identified based on status score variations. Status data identifying the network status is generated based on the status of the network.

Abstract: Nanotube electronic devices exhibit selective affinity to disparate nanotube types. According to an example embodiment, a semiconductor device exhibits a treated substrate that selectively interacts (e.g., chemically) with nanotubes of a first type, relative to nanotubes of a second type, the respective types including semiconducting-type and metallic-type nanotubes. The selective interaction is used to set device configuration characteristics based upon the nanotube type. This selective-interaction approach can be used to set the type, and/or characteristics of nanotubes in the device.

Abstract: The invention provides a calibration tool for a vehicle monitoring device, the tool having a processor with a clock or access to a time signal and arranged for connection to and to receive and process signals from a vehicle on-board diagnostics unit (OBD), the processor having or connected to means for storing data relating to the vehicle and its engine and codes relating to signals from the available OBD outputs and inputs, the processor being programmed to calculate and store certain coefficients derived over the vehicle's operating range and to populate an array with the said coefficients so that the processor can look up the corresponding co-efficient from the array to calculate the desired value or output. The invention extends to a method of calibrating a calibration tool or a vehicle-monitoring device mounted in a vehicle provided with such a calibration tool.

Abstract: Power-backup capabilities are provided by implementing a variety of different methods, systems and devices. According to one such implementation, a solid-state memory device is implemented with a primary power source that provides primary power. A secondary power source provides secondary power. A power controller provides the primary power to an operating power circuit. The secondary power is provided by enabling a secondary switch located between the secondary power source and the operating power circuit. A solid-state memory uses power from the operating power circuit as a primary source of power when accessing stored data and retains data in the absence of power being provided by the operating power circuit. A memory controller facilitates access to the stored data. In response to problems with the primary power source, pending writes are completed to the solid-state memory circuit. A timing circuit substantially delays full enablement of the secondary switch.

Abstract: Interconnection router arrangements are implemented using a variety of arrangements and methods. Using one such arrangement, an interconnection network router arrangement sends data units between a set of router inputs and a set of router outputs. The interconnection network router arrangement includes a sub-switch that is capable of selectively transferring a data unit from an array of sub-switch inputs to an array of sub-switch outputs. The sub-switch has a memory circuit for storing the data unit before the data unit is transferred to a sub-switch output and a memory circuit for storing the data unit after the data unit is transferred from the sub-switch inputs and before the data unit is sent to a router output.

Abstract: A retargeted image substantially retains the context of an original image while emphasizing the information content of a determined region of interest within the original image. Image regions surrounding the region of interest are warped without regard to preserving their information content and/or aspect ratios, while the region of interest is modified to preserve its aspect ratio and image content. The surrounding image regions can be warped to fit the resulting warped image regions into the available display space surrounding the unwarped region of interest. The surrounding image regions can be warped using one or more fisheye warping functions, which can be Cartesian or polar fisheye warping functions, and more specifically linear or linear-polynomial Cartesian fisheye warping functions, which are applied along each direction or axis of the region of interest. The image region on each side of the region of interest can be modified using one or more steps.

Abstract: Database management and security is implemented in a variety of embodiments. In one such embodiment, data sets containing sensitive data elements are analyzed using aliases representing sensitive data elements. In another embodiment, the sensitive data elements are stored in an encrypted form for use from a secure access, while the alias is available for standard access.

Abstract: Embodiments of systems for selecting a communication path related to a networked contact center comprise a communication module configurable to receive data indicating that a customer of a tenant is seeking to initiate a communication with the tenant, and a path selection module configurable to register a first location, the first location being a geographical location of an agent associated with the tenant, determine a second location, the second location being a geographical location of the customer of the tenant, and based on the first location and the second location, establish the communication between the agent and the customer using a communication path having low communication latency.

Abstract: An image containing one or more types of objects to be located is analyzed to locate linear features within the image. The objects have edges having known spatial relationships. The linear features and identified virtual lines are analyzed to find groups of linear features and/or virtual lines that have one of the known spatial relationships. These relationships can include parallel edges, edges that meet at certain angles or angle ranges, the number of lines meeting a vertex and the like. The identified group is compared with projected 2-dimensional representation(s) of the object(s) to determine whether any additional lines appear in the image that are part of the located object. In various exemplary embodiments, two or more hypotheses for how the identified group of linear features maps to the 3-dimensional representation of the object can be generated. The best fitting hypothesis becomes the recognized 3-dimensional shape and orientation for that object.

Abstract: Desirable control of displays is facilitated. According to an example embodiment of the present invention, a light arrangement provides light to form an image using a plurality of light sources (e.g., light generating or producing elements), a control arrangement and an attenuation arrangement. Each light source provides light for a portion of the image and the control arrangement independently controls the amount of light generated by each source according to a brightness of the portion of the image for which each source is providing light and, for certain embodiments, facilitating desirable power savings and/or contrast. The attenuation arrangement selectively passes light from the light sources to form the image.

Abstract: A videoconferencing system uses a modular terminal that includes a conventional digital still camera coupled to the input port of the videocommunicator, such as a set top box. There are various features provided by this arrangement, including using the digital still camera to present video information to the videocommunicator with a split screen image representing the still image, a receiver arrangement permitting the digital still camera to fit securely and adjacent to the videocommunicator, and pan/tilt/zoom camera features provided electronically.

Abstract: A method and system for wireless monitoring is implemented in a variety of embodiments. In one such embodiment, a monitoring system method is implemented for, wireless communication between a central device and monitoring devices. Each of the devices includes a wireless communication circuit to effect wireless communications. Power consumption from a limited power source is reduced at least one of the wireless communication circuits based upon a communications time interval and a selected channel for communication between the central device and a monitor device to effect wireless communications between the central device and the monitor device.

Abstract: Methods, systems and devices are implemented in connection with measuring subcutaneous fat and loin depth in a portion of muscle tissue. Consistent with one such method a probe is presented to the portion of muscle tissue. The probe produces a response-provoking signal in the muscle tissue used to determine the fat and loin depth in the portion of muscle tissue.

Abstract: Location systems and methods are implemented using a variety of arrangements and methods. Using one such system location information is provided in response to a utility-line arrangement propagating signals that represent a wireless radio-frequency (RF) communication originating from one or more remote transmitters. The system includes a receiver circuit communicatively coupled and responsive to the utility-line arrangement. The system also includes a signal-processing logic circuit, communicatively coupled and responsive to the utility-line arrangement. The signal processing logic circuit is arranged to derive location information from characteristics of the signals that are indicative of a location of the receiver circuit relative to the remote transmitters.

Abstract: Organic semiconductor devices exhibit desirable mobility characteristics. In connection with various example embodiments, a monolayer of methyl-terminated molecules exhibits density characteristics that are sufficient to promote two-dimensional growth of organic semiconductor material formed thereupon. In some applications, the methyl-terminated molecules are sufficiently dense to dominate inter-layer interactions between layers of the organic semiconductor material.

Abstract: Electronic processing and management of electronic project data is facilitated. According to an example embodiment of the present invention, project data including incentives data is processed for a plurality of different projects, using authentication to control data communication and access. Incentive-related data fields are automatically updated upon the receipt of project data, and authenticated users are provided access to the data in real-time.

Abstract: Probability densities are calculated. According to an example embodiment, a Gaussian probability density is computed for a set of data representing a multivariate Gaussian distribution (Gaussian) by matching moments of truncated distributions. A distribution is projected onto dimensions of the set of data to generate cavity-local Gaussians. For the set of data, site-local univariate Gaussians are selected so that the moments match cavity-local univariate Gaussians (the moments of the product of the cavity-local Gaussians and the selected site-local univariate Gaussians, match the moments of the product of the cavity-local Gaussians and the cavity-local truncations). The selected site-local univariate Gaussians are aggregated globally to form a new global Gaussian.

Abstract: A system which includes a disk drive or other storage device coupled to a host system provides for reduction of the amount or rate of drive power consumption using procedures which are at least partially executed on the host. The system can be configured to reduce average power draw, maximum power draw, or both. Host-based procedures can be tailored to specific and/or changing environments and can decrease some or all expenses associated with previous attempts to reduce HDD power consumption.