Abstract: A system that provides real-time communications over a data network, such as the worldwide web, between a system user who has accessed a Party's web page and a service agent employed by the Party. Functionality is provided via executable software associated with the web page such that when an icon on the web page is selected, a mode of communication is established. This mode may be IP telephony over the world wide web. In addition to the establishment of real-time audio communications, functionality is provided which translates the web page(s) which the system user is viewing or viewed already into HTML language which is transmitted as an E-mail and stored in a database until the phone call is assigned to a service agent. Included with the E-mail is identification information for the system user. Once a telephone call is assigned to a service agent, the E-mail memory is searched and the particular E-mail relating to the system user.

Abstract: Nickel powder batches and methods for producing nickel powder batches. The powder batches include particles having a small particle size, narrow size distribution and a spherical morphology. The present invention is also directed to devices incorporating the nickel metal powders.

Abstract: A microelectromechanical system is disclosed that constrains the direction of a force acting on a first load, where the force originates from the interaction of the first load and a second load. In particular, the direction of a force acting on the first load is caused to be substantially parallel with a motion of the first load. This force direction constraint is achieved by a force isolator microstructure that contains no rubbing or contacting surfaces. Various embodiments of structures/methods to achieve this force direction constraint using a force isolator microstructure are disclosed.