Abstract: A method is provided for operating a directory assistance system. The method includes the steps of storing a plurality of directory listings, including listings relating to identification of Voice over IP devices. A directory request is received for one of the directory listings and a call completion record is generated for providing information responsive to the directory request. The call completion record includes information relating to at least one of the Voice over IP devices, in a case where the requested information relates to a Voice over IP device. The call completion record includes information relating to a mobile phone device in a case where the requested information relates to a mobile phone device. The call completion record includes information relating to a landline device in a case where the requested information relates to a landline device.

Abstract: A stapler is provided for stapling decorative staples into a sheet media, where the decorative staples have an indicia platform and a plurality of prongs. The stapler includes a base and a cartridge assembly pivotably mounted to the base. The cartridge assembly has a magazine for storing the decorative staples. A stapler head is provided with a ram configured to press downwardly on the indicia platform of the decorative staple, pushing the decorative staple out of the magazine such that the prongs enter a top side of a sheet media and deformed against the base on a bottom side of the sheet media. The ram is provided with ridges that extend below a table portion of the ram such that the ridges are disposed substantially directly above the prongs on the decorative staples.