Patents Represented by Attorney, Agent or Law Firm Steven Santema
  • System and method to provide control of music on hold to the hold party
    Patent number: 6694012
    Abstract: A system and method that provides a party that has been placed on hold control of music on hold. A dual-tone, multifrequency (DTMF) detector and a processor in the music on hold system monitor two-way connection. If a predefined DTMF signal is detected, the DTMF detector notifies the processor to disable the music on hold. Further, a DTMF code may be defined to cause the processor to decrease/increase the volume of the music on hold.
    Type: Grant
    Filed: August 30, 1999
    Date of Patent: February 17, 2004
    Assignee: Lucent Technologies Inc.
    Inventor: Carl Robert Posthuma