Abstract: A method for remote deployment of at least one terminal device in a virtual private network (VPN), the method comprising the steps of instructing the terminal device to use a VPN connection for connectivity and media communication; at the call manager server, generating a certificate for the VPN connection; providing the terminal device with the certificate and instructing the terminal device to restart; and negotiating the VPN connection with the call manager server to establish the VPN connection.

Abstract: An apparatus for use with a first RJ-type female receptacle having an open, plug receiving end and an internal cavity, the first RJ-type female receptacle designed to receive a corresponding first modular mating RJ-type male plug, the apparatus having: a housing having a front face, a top wall, a bottom wall and side walls defining an opening formed within the front face; and the apparatus received in the first RJ-type female receptacle, and the opening dimensioned to receive a second modular mating RJ-type male plug, wherein the second modular mating RJ-type male plug is dimensioned smaller than the first modular mating RJ-type male plug.

Abstract: A method for automatically configuring at least one mobile device associated with a user, via a client software application stored on said mobile device using a token generated by a provisioning server and a hashed username with a publicly available redirect server.

Abstract: A participant computing device in a collaboration system, the participant computing device comprising a processing structure; and a memory including computer program code, wherein the memory and the computer program code are configured, with the processing structure, to cause the processing structure to share user defined content displayed on a desktop associated with the participant computing device with other participant computing devices.

Abstract: A method facilitating the support of a communications device via diagnostic tools on the communications device and a remote computing device of monitoring predefined data elements associated with the operation of said communications device.

Abstract: A method for setting up a video communication session via an Internet Protocol (IP) network between a first correspondent and a second correspondent, the method having the steps of: the first correspondent placing a call through a public switched telephone network (PSTN) to the second correspondent to establish a PSTN communication session; the first correspondent sending a compatibility request via in-band signals to determine compatibility with the first correspondent for video communication; prompting the second correspondent to accept or decline an invitation for the video communication session; exchanging setup information via the PSTN for setting up the video communication session when the second correspondent accepts the invitation, the setup information comprising attributes of each of the correspondents; and setting up the video communication session via the IP network and terminating the PSTN communication session.

Abstract: A network apparatus in a collaboration system with a plurality of participants, the apparatus comprising: a processing structure; and a memory including computer program code, wherein the memory and the computer program code are configured, with the processing structure, to cause the network apparatus to at least: present content on a display coupled to the processing structure; select a portion of the display for sharing, the portion having the shared content; simultaneously send said shared content to said display and to an encoder for encoding; automatically discover a network server configured to distribute the shared content with the plurality of participants; couple the apparatus to the network server and transmit the shared content to the network server for distribution to at least one of the plurality of participants, such that the shared content is encoded and decoded, and displayed in real-time.

Abstract: A participant computing device in a collaboration system, the participant computing device comprising a processing structure; and a memory including computer program code, wherein the memory and the computer program code are configured, with the processing structure, to cause the processing structure to share user defined content displayed on a desktop associated with the participant computing device with other participant computing devices.

Abstract: A network apparatus in a collaboration system with a plurality of participants, the apparatus comprising a processing structure and a non-transitory machine readable medium having instructions stored thereon, the instruction executable by the processing structure to cause the processing structure to at least: automatically discover a network server configured to distribute shared content among the plurality of participants; couple the apparatus to the network server; present content on a display coupled to the processing structure; select a portion of the display for sharing, the portion having the shared content; and automatically send the shared content to at least one of the plurality of participants.

Abstract: A method and system for auto-provisioning communications devices, the system includes a network appliance associated with a software and/or hardware module with instructions for managing the automatic configuration of communications devices.

Abstract: A system for configuring a plurality of network entities by a central server, each of the network entities being associated with a unique identifier, and each of the network entities being associated with at least one service provider having configuration settings data therefor.

Abstract: A method and system for auto-provisioning communications devices, the system includes a network appliance associated with a software and/or hardware module with instructions for managing the automatic configuration of communications devices.

Abstract: A method of providing Internet Protocol (IP) security at a network layer, that includes using two or more independent databases to process secure information, with a first database specifying a set of rules for the IP security and a level of security, and with a second database maintaining security information for at least two systems.