Abstract: The present invention provides method and apparatus processing incoming telephone calls directed to a user. Signals representative of telephone network addresses are stored in a memory. An incoming telephone call from a caller is processed, including communicating information to the caller indicating that the incoming call can be routed to any one of at least two telephone network addresses. The transmission by the caller of a command corresponding to the desired telephone network address is detected and, in response thereto, the incoming call is routed to a telephone network address represented in the memory corresponding to the command transmitted by the caller. Predetermined signals are generated, which to the caller indicate normal call processing operation, but which to the user indicate that the user can transmit a signal to gain access to system provided functions.