Abstract: A system and a method for conducting a telephone survey, which reduce the number of calls that are not answered by survey participants, are provided. The system comprises means of making outbound telephone calls with a selected call display number, storing a call record for each outbound call, and routing inbound telephone calls to a voicemail or interactive phone system if the inbound calling number is identifiable from the stored call records. The method comprises the steps of making outbound calls to survey phone numbers with the call display set to a local phone number, storing a call record with each outbound call, and routing inbound calls to a voicemail or interactive phone system if the inbound call number is identifiable from the stored call records.
Abstract: A method for recruiting a mobile app user to participate in a survey includes the steps of receiving a user id from the mobile device app, transmitting notification information to the mobile device, wherein the notification information is displayable by the mobile device to present an option of participating or declining participation in the survey, receiving participation information that reflects a participation state of the survey, and updating a non-recruitment period persistently stored in association with the user id in accordance with a rules database depending on the participation information.
Abstract: A system and a method for conducting a telephone survey, which reduce the number of calls that are not answered by survey participants, are provided. The system comprises means of making outbound telephone calls with a selected call display number, storing a call record for each outbound call, and routing inbound telephone calls to a voicemail or interactive phone system if the inbound calling number is identifiable from the stored call records. The method comprises the steps of making outbound calls to survey phone numbers with the call display set to a local phone number, storing a call record with each outbound call, and routing inbound calls to a voicemail or interactive phone system if the inbound call number is identifiable from the stored call records.
Abstract: A system and method is provided for a computer-aided telephone interview system that includes a computer server operatively connected to an interviewer over a global telecommunications network, where the server is configured to transmit sound file prompts that can include pre-recorded questions and statements to a person being interviewed over a telephone network under the control of the interviewer in response to answers provided by the person being interviewed.