Abstract: A facility for enhancing the information available for contact entry stored by a personal information manager (“PIM”) is described. After the PIM is installed, the facility installs an enhanced contact manager program (“ECM”) as an add-in module to the personal information manager. The first time after the ECM is executed, the facility copies contact entries stored by the PIM to a data store maintained by the ECM. Each time the ECM is executed, for each contact entry stored by the PIM that was opened since the previous time the ECM was executed, the facility recopies the contact entry to the data store maintained by the ECM.