Abstract: Technologies for reverse logistics of mobile devices is provided. A returned mobile device is placed in a satchel with a unique identifier. The unique identifier was generated through an in-store return process in which the unique identifier was linked to transactional data associated with the returned mobile device, such as the returned mobile device's IMEI and return type. The transactional data associated with the returned mobile device is searched as a function of the unique identifier to determine the return type. The appropriate supply chain provisioning location is then determined as a function of the determined return type.

Abstract: A computerized system and method of managing events surrounding the lifecycle of used and new mobile devices. The system provides a “360 view” that integrates a mobile device's service options, such as financing and device protection, as well as at the device level regarding potential hardware/software errors. This provides an end-to-end view of consumers, such as claims on device protection plans, repayment issues, utilization of upgrades and/or other information in a user's profile across multiple underlying systems during the device's lifecycle.

Abstract: Various embodiments are directed to a method for fulfilling orders from an inventory comprising serialized products. For example, a computer system may receive an order and derive from the order a plurality of products, a unit quantity for each of the plurality of products, and a serial identifier referencing a first product unit of at least one of the plurality of products. At least one of the plurality of products may be a non-reserved product. Also, the computer system may determine a first bin selected from a plurality of non-reserved product bins that is associated with product units of the non-reserved product and generate a pick instruction specifying the first bin and the unit quantity of the non-reserved product specified by the order. The computer system may also instruct a robot to retrieve the first product unit from one of the plurality of robot accessible bins.

Abstract: Various embodiments are directed to a system for managing an inventory comprising serialized products. A computer system may receive from an intake sensor a first tray identifier describing a first tray present on an intake transport system. The computer system may also associate the first tray identifier with a first serial identifier of a first product unit present on a product transport system and instructing the product transport system, by the computer system, to transport the first product unit to the first tray. Additionally, the computer system may instruct a robot to place the first tray containing the first product unit at a first bin selected from a plurality of robot-accessible bins.

Abstract: A method of managing mobile device lifecycle includes the step of providing a first module in an application residing on a mobile device, whereby upon selection by a user of the mobile device of an insurance purchase transaction, the application initiates a transaction for the purchase of insurance for the mobile device. The method further includes the step of providing a second module in the application residing on the mobile device, whereby upon selection by a user of the mobile device of a sale transaction, the application initiates a transaction for the sale of the mobile device.

Abstract: Various embodiments are directed to a method for fulfilling orders from an inventory comprising serialized products. For example, a computer system may receive an order and derive from the order a plurality of products, a unit quantity for each of the plurality of products, and a serial identifier referencing a first product unit of at least one of the plurality of products. At least one of the plurality of products may be a non-reserved product. Also, the computer system may determine a first bin selected from a plurality of non-reserved product bins that is associated with product units of the non-reserved product and generate a pick instruction specifying the first bin and the unit quantity of the non-reserved product specified by the order. The computer system may also instruct a robot to retrieve the first product unit from one of the plurality of robot accessible bins.

Abstract: Various embodiments are directed to a system for managing an inventory comprising serialized products. A computer system may receive from an intake sensor a first tray identifier describing a first tray present on an intake transport system. The computer system may also associate the first tray identifier with a first serial identifier of a first product unit present on a product transport system and instructing the product transport system, by the computer system, to transport the first product unit to the first tray. Additionally, the computer system may instruct a robot to place the first tray containing the first product unit at a first bin selected from a plurality of robot-accessible bins.