Abstract: An educational training device in disclosed which includes a replica of a telephone including a telephone headset having an operational speaker and a telephone keypad having a plurality of numeric key buttons. A machine is associated with a telephone operatively connected to the speaker and a machine readable medium which embodies an 911 emergency program is provided. The 911 program contains a series of questions relating to a predetermined 911 emergency situation to be asked to a child or other person being trained by the device. A voice converter or synthesizer is operatively connected to the machine and receiver for converting the machine readable program into a voice output through the handset speaker so that the voice of a 911 operator is realistically reproduced to the child listening on the handset.