Abstract: A technique is provided for providing virtual services. The technique includes generating a virtual environment comprising a plurality of user interface (UI) objects that corresponds to a plurality of services provided by a service provider. The technique further includes rendering the generated plurality of UI objects on an electronic device of a user in a manner to provide a user experience (UX) to the user that emulates a physical experience of the user with the services provider. The technique further includes processing a request received from the user corresponding to a selection of a UI object from the rendered plurality of UI objects. The technique further includes providing a service to the user that corresponds to the selected UI object.
Type:
Grant
Filed:
July 7, 2021
Date of Patent:
February 7, 2023
Assignee:
Degussa Bank AG
Inventors:
Jürgen Eckert, Michael Horf, Axel Schardt
Abstract: A technique is provided for providing virtual services. The technique includes generating a virtual environment for a service provider offering a plurality of services. The generated virtual environment comprises a plurality of conversational prompts and a plurality of user interface (UI) objects to be rendered to a user. The technique further includes receiving one or more inputs from the user in response to the rendered plurality of conversational prompts and the plurality of UI objects. The technique further includes determining one or more services desired by the user based on a processing of the received one or more inputs. The technique further includes providing the desired one or more services to the user based on the determination.
Type:
Application
Filed:
July 7, 2021
Publication date:
November 3, 2022
Applicant:
Degussa Bank AG
Inventors:
Jürgen ECKERT, Michael HORF, Axel SCHARDT
Abstract: A technique is provided for providing virtual services. The technique includes generating a virtual environment comprising a plurality of user interface (UI) objects that corresponds to a plurality of services provided by a service provider. The technique further includes rendering the generated plurality of UI objects on an electronic device of a user in a manner to provide a user experience (UX) to the user that emulates a physical experience of the user with the services provider. The technique further includes processing a request received from the user corresponding to a selection of a UI object from the rendered plurality of UI objects. The technique further includes providing a service to the user that corresponds to the selected UI object.
Type:
Application
Filed:
July 7, 2021
Publication date:
October 27, 2022
Applicant:
Degussa Bank AG
Inventors:
Jürgen ECKERT, Michael HORF, Axel SCHARDT