Patents Assigned to FLOQQUE, LLC
  • Publication number: 20240135285
    Abstract: Apparatus and associated methods relate to automatically generate an interactive display for event scheduling based on a maximum expected wait time at a user selected trigger time. In an illustrative example a central orchestration engine (COE) may generate, in response to a request for service with a maximum wait tolerance (MOT) from a service seeking entity (SSE), a display of available time slots for the requested service. The COE may, for example, generate an array of service providers (SPs) as a function of a geofence filter. For each SP, the COE may generate an expected wait time (EWT) based on an anticipated service flow at the SP. The COE may, for example, select and display available time slots of the SPs with the EWT less than the MOT. Various embodiments may, for example, advantageously present an interactive display of available time slots at one or more SPs for selection.
    Type: Application
    Filed: December 11, 2023
    Publication date: April 25, 2024
    Applicant: FLOQQUE, LLC
    Inventor: Michael J. Wozniak
  • Patent number: 11900292
    Abstract: Apparatus and associated methods relate to automatically prioritizing predicted events in a dynamic predicted queueing profile (PQP) for a service provider (SP) for a finite future time period. In an illustrative example, a central orchestration engine (COE) may generate, in response to a request for service from a service seeking entity (SSE), a dynamic queueing event profile (DQEP) associating the SSE with the PQP for the SP at the future time period. The COE may, for example, generate a confidence level of execution (CLE) for each DQEP in the PQP based on a historical behavior profile (HBP) of the SP and of each corresponding SSE. The COE may, for example, apply the confidence level of execution to each corresponding DQEP to assign a priority in the PQP. Various embodiments may, for example, advantageously dynamically prioritize a queue based on historical behavior of an SP and SSEs in the queue.
    Type: Grant
    Filed: September 2, 2022
    Date of Patent: February 13, 2024
    Assignee: FLOQQUE, LLC
    Inventor: Michael J. Wozniak
  • Publication number: 20220414574
    Abstract: Apparatus and associated methods relate to automatically prioritizing predicted events in a dynamic predicted queueing profile (PQP) for a service provider (SP) for a finite future time period. In an illustrative example, a central orchestration engine (COE) may generate, in response to a request for service from a service seeking entity (SSE), a dynamic queueing event profile (DQEP) associating the SSE with the PQP for the SP at the future time period. The COE may, for example, generate a confidence level of execution (CLE) for each DQEP in the PQP based on a historical behavior profile (HBP) of the SP and of each corresponding SSE. The COE may, for example, apply the confidence level of execution to each corresponding DQEP to assign a priority in the PQP. Various embodiments may, for example, advantageously dynamically prioritize a queue based on historical behavior of an SP and SSEs in the queue.
    Type: Application
    Filed: September 2, 2022
    Publication date: December 29, 2022
    Applicant: FLOQQUE, LLC
    Inventor: Michael J. Wozniak
  • Patent number: 11481705
    Abstract: Apparatus and associated methods relate to automatically prioritizing predicted events in a dynamic predicted queueing profile (PQP) for a service provider (SP) for a finite future time period. In an illustrative example, a central orchestration engine (COE) may generate, in response to a request for service from a service seeking entity (SSE), a dynamic queueing event profile (DQEP) associating the SSE with the PQP for the SP at the future time period. The COE may, for example, generate a confidence level of execution (CLE) for each DQEP in the PQP based on a historical behavior profile (HBP) of the SP and of each corresponding SSE. The COE may, for example, apply the confidence level of execution to each corresponding DQEP to assign a priority in the PQP. Various embodiments may, for example, advantageously dynamically prioritize a queue based on historical behavior of an SP and SSEs in the queue.
    Type: Grant
    Filed: June 9, 2021
    Date of Patent: October 25, 2022
    Assignee: FLOQQUE, LLC
    Inventor: Michael J. Wozniak