Patents Assigned to FullStory, Inc.
  • Patent number: 10691664
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for clustering user interface event data for analysis and retrieval are disclosed. In one aspect, a system includes a data store and computer(s) that interact with the data store and execute instructions that cause the computer(s) to receive, for a user interface event, event data specifying a structure of a user interface presented during the user session. The event is assigned to a respective cluster based on a comparison of the structure of the user interface specified by the event data to a user interface structure that represents the respective cluster. For each cluster, a user interface attribute indicative of a user interface state of user interfaces specified by the event data in the cluster is determined. User interface state groups are generated based on the user interface attribute for each cluster.
    Type: Grant
    Filed: February 14, 2018
    Date of Patent: June 23, 2020
    Assignee: FullStory, Inc.
    Inventors: Jaime Michael Yap, Joel Grayson Webber, Hollis Bruce Johnson, Jr., Andrew Scott Blum
  • Patent number: 10402041
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating interactions with a user interface are disclosed. In one aspect, a method includes identifying a set of mutation events specifying changes to the structure of a user interface that occurred during the user session, and generating user interface states specifying different structures of the user interface throughout the given user session. Based at least in part on the user interface states, playback data that present visual changes of the user interface corresponding to the set of mutation events that occurred during the user session are generated. Session activity data describing user interactions that occurred during the user session are also generated. At least a portion of the playback data and the session activity data are output to a requesting device.
    Type: Grant
    Filed: February 14, 2018
    Date of Patent: September 3, 2019
    Assignee: FullStory, Inc.
    Inventors: Joel Grayson Webber, Stephanie Jill Brubaker, Hollis Bruce Johnson, Jr., Ian Thomas Rose, Scott Mitchell Voigt, Jaime Michael Yap
  • Patent number: 9927947
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating interactions with a user interface are disclosed. In one aspect, a method includes identifying a set of mutation events specifying changes to the structure of a user interface that occurred during the user session, and generating user interface states specifying different structures of the user interface throughout the given user session. Based at least in part on the user interface states, playback data that present visual changes of the user interface corresponding to the set of mutation events that occurred during the user session are generated. Session activity data describing user interactions that occurred during the user session are also generated. At least a portion of the playback data and the session activity data are output to a requesting device.
    Type: Grant
    Filed: September 5, 2017
    Date of Patent: March 27, 2018
    Assignee: FullStory, Inc.
    Inventors: Joel Grayson Webber, Stephanie Jill Brubaker, Hollis Bruce Johnson, Jr., Ian Thomas Rose, Scott Mitchell Voigt, Jaime Michael Yap
  • Patent number: 9766769
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating interactions with a user interface are disclosed. In one aspect, a method includes identifying a set of mutation events specifying changes to the structure of a user interface that occurred during the user session, and generating user interface states specifying different structures of the user interface throughout the given user session. Based at least in part on the user interface states, playback data that present visual changes of the user interface corresponding to the set of mutation events that occurred during the user session are generated. Session activity data describing user interactions that occurred during the user session are also generated. At least a portion of the playback data and the session activity data are output to a requesting device.
    Type: Grant
    Filed: December 31, 2014
    Date of Patent: September 19, 2017
    Assignee: FullStory, Inc.
    Inventors: Joel Grayson Webber, Stephanie Jill Brubaker, Hollis Bruce Johnson, Jr., Ian Thomas Rose, Scott Mitchell Voigt, Jaime Michael Yap