Abstract: The invention includes methods for deriving a computer system processing capacity metric for characterizing a computer system comprising at least one computer processor having a known processor clock speed, comprising the step of performing a computational function wherein at least one term of the function is determined by a value X derived at least in part by raising said clock speed to a non-integral exponential power. Processing capacity may be thus calculated by mathematical analysis alone, based on a limited number of inputs regarding a real or theoretical computer system combination, in a fashion that replicates accurately, and can replace, actual physical testing or benchmarkings of systems.

Abstract: A decision tool and method are provided for analyzing a decision among at least two alternatives based upon a plurality of criteria. The decision tool and method allow decision table data collected from a plurality of decision makers to be accurately aggregated, compared, and disaggregated. The decision tool and method also allow for generation of a prioritized list of areas where action can have maximum impact in the mind of decision makers. This may provide a guide for optimal allocation of resources to influence the outcome of a decision. An evaluation tool and method may be used to evaluate and improve customer satisfaction based upon a similar prioritized list.