Abstract: A communications system and method for automatically making telephone routing decisions with "global authority" based upon information gathered in real time from the entire communications system and global optimization criteria. The present invention permits unified central control and management for the entire system.
Type:
Grant
Filed:
April 28, 1998
Date of Patent:
March 2, 1999
Assignee:
Geotel Communications Corp
Inventors:
G. Wayne Andrews, Steven H. Webber, James P. Kelly, Lawrence E. Johnson, Jerry A. Stern, Vincent J. Milano, Jr., Charles R. Davis
Abstract: A communications system and method for automatically making telephone routing decisions with "global authority" based upon information gathered in real time from the entire communications system and global optimization criteria. The present invention permits unified central control and management for the entire system.
Type:
Grant
Filed:
November 5, 1996
Date of Patent:
December 8, 1998
Assignee:
Geotel Communications Corp.
Inventors:
G. Wayne Andrews, Steven H. Webber, James P. Kelly, Lawrence E. Johnson, Jerry A. Stern, Vincent J. Milano, Jr., Charles R. Davis
Abstract: A communications system and method for automatically making telephone routing decisions with "global authority" based upon information gathered in real time from the entire communications system and global optimization criteria. The present invention permits unified central control and management for the entire system.
Type:
Grant
Filed:
March 2, 1995
Date of Patent:
August 13, 1996
Assignee:
GeoTel Communications Corp.
Inventors:
G. Wayne Andrews, Steven H. Webber, James P. Kelly, Lawrence E. Johnson, Jerry A. Stern, Vincent J. Milano, Jr., Charles R. Davis