Abstract: A collaborative communication system is disclosed. The collaborative communication system integrates a number of electronic communication tools to meet the collaborative communication needs for an enterprise, family members or friends. All communications are within the system. According to one aspect of the collaborative communication system, registered users in the system are provided public, group and private arenas or domains. Depending on the privacy, communications with others may be conducted in any one of these domains. According to another aspect of the collaborative communication system, communications with others can be conducted through electronic internal mail (herein “i-mail”), instant messaging and file sharing. In particular, the i-mail operates on identifiers pertaining to registered users, thus eliminating the possibility of the registered users receiving unwanted email from other users outside the system.

Abstract: Techniques to facilitate a system to capture, process, and archive a series of user interactive events and subsequently retrieve the stored user interactive events are disclosed. The captured information is indexed and stored for future access either on a terminal device or an accessible remote server device.

Abstract: Techniques for placing sequential or individual labels in an electronic image are disclosed. According to one embodiment, label parameters are determined. These label parameters may include, but not be limited to, label styles, fonts, sizes, or increments. As objects in the image are respectively identified, labels per the parameters are automatically generated and then placed upon or near the identified objects. A tracing line may be automatically added between a pair of an identified object and a label to demonstrate a visual association. When one or more of the label parameters are adjusted, the labels are automatically and systematically changed per the changes.

Abstract: A collaborative communication system is disclosed. The collaborative communication system integrates a number of electronic. communication tools to meet the collaborative communication needs for an enterprise, family members or friends. All communications are within the system. According to one aspect of the collaborative communication system, registered users in the system are provided public, group and private arenas or domains. Depending on the privacy, communications with others may be conducted in any one of these domains. According to another aspect of the collaborative communication system, communications with others can be conducted through electronic internal mail (herein “i-mail”), instant messaging and file sharing. In particular, the i-mail operates on identifiers pertaining to registered users, thus eliminating the possibility of the registered users receiving unwanted email from other users outside the system.

Abstract: Techniques to facilitate a system to capture, process, and archive a series of user interactive events and subsequently retrieve the stored user interactive events are disclosed. The captured information is indexed and stored for future access either on a terminal device or an accessible remote server device.

Abstract: A digital evidence system is disclosed. According to one embodiment, the digital evidence system records pertinent screen activities such as data entry into an electronic form, verification of a data transfer and a purchase order by capturing images of displayed web pages requiring interactions from the user. The captured images are transmitted back to the business and can be retrieved according to a query about any interaction so that the online business could determine what has happened on the user side when a transaction was engaged with the online business.