Abstract: A device is capable of connecting to both a WLAN and a cellular data network. Preference is given to using the WLAN. However, prior to connecting to the WLAN, the cellular data network is used to connect to a remote portal from which the device receives parameters to connect to the WLAN. The portal initiates prompts to receive the WLAN parameters that it provides to the device. Upon successfully connecting to the portal the device deactivates the cellular data connection. Upon there being network path errors on the preferred network connection, the device is capable of activating the secondary cellular data connection to the portal to report errors.