Abstract: Disclosed are systems and methods of authenticating a user on a network, including, based on identity information received from the user, accessing at least one data source to retrieve data associated with the user, comparing the retrieved data against a listing of possible questions associated with the retrieved data to determine associations between the retrieved data and the listing of possible questions, based on a ranking of the listing of possible questions, formulating at least one question set using questions within the listing of possible questions for which retrieved data is available, where each of the at least one question set includes at least two different questions, causing at least some of the questions from the at least one question set to be presented to the user, and, based on responses to the questions from the user, determining whether the user is authenticated.

Abstract: The present invention provides an apparatus for credit based management of a telecommunication system. One embodiment of the apparatus includes an interface for communicating credit information on a particular subscriber and for receiving call records for the particular subscriber that are derived from a switch which establishes connections between telecommunication devices. A credit limit device then utilizes the credit information to establish a credit limit for the subscriber. The apparatus also includes a device for comparing the particular subscriber's call usage to a credit limit established for the subscriber based on information obtained from the credit bureau. An output device is used to provide an indication that the subscriber has exceeded their credit limit. Another embodiment of the apparatus, includes a device for, upon expiration of a predetermined time period, contacting the credit bureau to obtain a new credit score for a subscriber and use this score to update the subscriber's credit limit.

Abstract: In response to a request for a conference call among specified invitees, a conference-call system provides web pages that elicit from respective invitees the telephone numbers at which they can be reached, and it causes messages that contain those web pages' URIs to be sent to those invitees. If a presence network indicates that an invitee's messages will be received on a telephone, the conference system instead sends to that phone a message specifying a telephone number to call and a PIN to be used for that purpose.

Abstract: Disclosed are systems and methods of authenticating a user on a network, including, based on identity information received from the user, accessing at least one data source to retrieve data associated with the user, comparing the retrieved data against a listing of possible questions associated with the retrieved data to determine associations between the retrieved data and the listing of possible questions, based on a ranking of the listing of possible questions, formulating at least one question set using questions within the listing of possible questions for which retrieved data is available, where each of the at least one question set includes at least two different questions, causing at least some of the questions from the at least one question set to be presented to the user, and, based on responses to the questions from the user, determining whether the user is authenticated.

Abstract: The present invention provides an apparatus for credit based management of a telecommunication system. One embodiment of the apparatus includes an interface for communicating credit information on a particular subscriber and for receiving call records for the particular subscriber that are derived from a switch which establishes connections between telecommunication devices. A credit limit device then utilizes the credit information to establish a credit limit for the subscriber. The apparatus also includes a device for comparing the particular subscriber's call usage to a credit limit established for the subscriber based on information obtained from the credit bureau. An output device is used to provide an indication that the subscriber has exceeded their credit limit. Another embodiment of the apparatus, includes a device for, upon expiration of a predetermined time period, contacting the credit bureau to obtain a new credit score for a subscriber and use this score to update the subscriber's credit limit.

Abstract: According to the principles of the invention, a fraud detection system receives data relating to telecommunications activity. Event generators generate events from the received data, with each event having a weight corresponding to an increased or decreased likelihood of fraud. The aggregated events for a subject (a subscriber or an account) determine a score for the subject, which is used to prioritize the subject in an investigation queue. Human analysts are assigned to open investigations on the investigation queue according to the priority of subjects. In this manner, investigation resources can be applied more effectively to high-risk subscribers and events.

Abstract: The present invention provides an apparatus for credit based management of a telecommunication system. One embodiment of the apparatus includes an interface for communicating credit information on a particular subscriber and for receiving call records for the particular subscriber that are derived from a switch which establishes connections between telecommunication devices. A credit limit device then utilizes the credit information to establish a credit limit for the subscriber. The apparatus also includes a device for comparing the particular subscriber's call usage to a credit limit established for the subscriber based on information obtained from the credit bureau. An output device is used to provide an indication that the subscriber has exceeded their credit limit.

Abstract: A fraud detection system receives data relating to telecommunications activity. Event generators generate events from the received data, with each event having a weight corresponding to an increased or decreased likelihood of fraud. The aggregated events for a subject (a subscriber or an account) determine a score for the subject, which is used to prioritize the subject in an investigation queue. Human analysts are assigned to open investigations on the investigation queue according to the priority of subjects. In this manner, investigation resources can be applied more effectively to high-risk subscribers and events.

Abstract: The present invention provides an apparatus for detecting potential subscriber dissatisfaction and preventing termination by subscribers of telecommunication services providers. One embodiment of the apparatus includes an interface for receiving information regarding a subscriber. A processing device then utilizes the information to determine if the subscriber is likely to terminate his subscription. An output device is used to initiate action to prevent a subscriber who may be likely to terminate from terminating his subscription. Another embodiment of the apparatus includes a device for using rate plan information to determine if a subscriber is likely to terminate his subscription.