Abstract: A caller calls a callback system. If the caller is not a subscriber, the caller is offered a subscription, and if the caller provides proper billing information, the caller becomes a subscriber. When a subscriber calls a callback system, the system identifies the subscriber's ANI and calls the subscriber back. The system connects the subscriber to a destination chosen by the subscriber.

Abstract: A customer who uses one or more telephone services and in the process of using one of these services, receives a recorded announcement that a new service is available. The customer may accept or decline the new service. If the customer accepts, the new service is automatically configured and the customer is charged for the new service.

Abstract: A link is associated with an icon attached to an email message or web site. When a person activates the link, a voice path is opened to a voice assistant. The voice assistant sets up a voice call between the client and a telephone number.

Abstract: An Internet Access Device (IAD) is pre-configured with first, generic configuration information designating the address of a configuration server with which it will establish a communication session when the IAD is first powered up and connected to the Internet. The configuration server then downloads a second, specific configuration to the IAD, such as a hotline number designating a specific speech server, and creates a network data record to link a unique identifier for the IAD, such as a serial number, with a user account. When the IAD goes off-hook, the IAD connects directly to a speech server using the second configuration. The speech server provides a smart dial tone, such as a voice prompt. The speech server responds to a verbal request spoken by a user by performing a corresponding activity, such as placing a telephone call or providing voicemail access.