Abstract: Systems and methods are provided for automating the process of cataloging repair documents published by Original Equipment Manufacturers (OEMs). The method determines a corresponding service repair vehicle for the OEM vehicle associated with eh repair documents. Further, the OEM repair instructions are associated with the one or more vehicle parts of a service repair vehicle identified in a repair estimate record. The method of cataloging repair procedures from various OEMs utilizes standardized naming conventions a database structure for uploading individual documents.

Abstract: System and methods for automated claim processing with endnote hierarchy are provided. In some embodiments, a computer-implemented method comprises: receiving an insurance claim, wherein the insurance claim comprises at least one line, and wherein each line comprises at least one procedure code and at least one explanation code; determining a first hierarchical rank of a plurality of the hierarchical ranks for a first explanation code in a first line based on predetermined associations between the explanation codes and the hierarchical ranks; determining, according to the determined first hierarchical rank for the first explanation code, whether the first line comprising the first code should be modified; modifying the first line comprising the first explanation code when it is determined that the first line comprising the first explanation code should be modified; and outputting the insurance claim after determining whether the first line comprising the first explanation code should be modified.

Abstract: Systems and methods are provided for automating the process of determining non-reusable parts associated with replacement or repair of a primary part of a vehicle involved in a collision event. The primary parts to be repaired may be indicated in repair estimate record. Notably, replacement of some primary parts may require replacement of certain non-reusable parts (NRPs) that were not damaged during the collision event and are not identified as such. The method determines which NRPs are required to be replaced when repairing the primary damaged part by using repair documents specifying repair instructions for repairing the primary part. Further, the repair estimate record is updated to include the information related to the primary pars and their associated NRPs.

Abstract: Vehicle repair workflow automation with natural language processing is disclosed.

Abstract: Systems and methods are provided for automating the process of mapping repair documents, published by Original Equipment Manufacturers (OEMs), to repair information provided in a repair estimate record. A baseline set of repair estimate records specifying one or more parts of a baseline vehicle and an associated set of repair documents specifying instructions for repairing the one or more parts of the baseline vehicle may be saved using a data categorization model in a mapping dataset. The repair documents associated with baseline set of repair estimate records which have been saved in the mapping dataset may then be used to automatically determine associations between another set of repair estimate records and corresponding repair documents.

Abstract: Systems and methods are provided for automating the process of mapping repair documents, published by Original Equipment Manufacturers (OEMs), to repair information provided in a repair estimate record. A baseline set of repair estimate records specifying one or more parts of a baseline vehicle and an associated set of repair documents specifying instructions for repairing the one or more parts of the baseline vehicle may be saved using a data categorization model in a mapping dataset. The repair documents associated with baseline set of repair estimate records which have been saved in the mapping dataset may then be used to automatically determine associations between another set of repair estimate records and corresponding repair documents.

Abstract: Systems and methods are provided for automating the process of mapping repair documents, published by Original Equipment Manufacturers (OEMs), to repair information provided in a repair estimate record. A baseline set of repair estimate records specifying one or more parts of a baseline vehicle and an associated set of repair documents specifying instructions for repairing the one or more parts of the baseline vehicle may be saved using a data categorization model in a mapping dataset. The repair documents associated with baseline set of repair estimate records which have been saved in the mapping dataset may then be used to automatically determine associations between another set of repair estimate records and corresponding repair documents.

Abstract: A near-real-time collaborative vehicle repair estimating tool is provided. In general, one aspect disclosed features a system, comprising: a hardware processor; and a non-transitory machine-readable storage medium encoded with instructions executable by the hardware processor to perform a method comprising: providing at least one view of a repair estimate record to a plurality of client devices; receiving a revision of the repair estimate record from one of the client devices; generating a revised repair estimate record by revising the repair estimate record according to the received revision responsive to receiving the revision of the repair estimate record; and providing at least one view of the revised repair estimate record to the plurality of client devices in near real time with receiving the revision of the repair estimate record.

Abstract: A new automotive collision repair technology is provided, including system and data flow architectures that are designed to provide enhanced data and enhanced data flow in the context of vehicle diagnosis and repair, particularly when repairs are necessary due to collisions. In some examples, the data flow through the network is streamlined, to avoid network congestion, to use fewer computer and network resources and/or to enable the utilization of smaller databases. In other examples, enhanced access to data in real-time and near real-time enabled by a Workflow Module supports more accurate and timely decision on vehicle repair. An advantage of this new automotive collision repair technology is that it enables proper and proven repairs, which in turn increases operation safety of repaired vehicle and people safety.

Abstract: In general, one aspect disclosed features a computer-implemented method comprising: obtaining an image related to a damaged vehicle; determining an image type of the image, wherein the image type describes an item contained in the image; extracting one or more images of text from the image; extracting one or more text strings from each image of text; identifying a type of each text string based on the determined image type; obtaining a record, and for each text string: selecting a field of the record based on the identified type of the text string, and populating the selected field with the text string; and determining an identity of the damaged vehicle based on the populated record.

Abstract: Methods, non-transitory computer readable media, and computing apparatus that assist with more accurately managing processing of medical bill data includes identifying previously submitted bill data associated with received medical bill data from a client based on one or more service data parameters in the received medical bill data and the identified previously submitted bill data. The received medical bill data is determined to be erroneous medical bill data based on the identified previously submitted bill data and a time period between the previously submitted bill data and the received medical bill data. The received medical bill data is classified as a follow-up procedure bill data when the received medical bill data is determined to be an erroneous medical bill data. Compensation data is restricted for the received medical bill data classified as the follow-up procedure bill data.

Abstract: A method, non-transitory computer readable medium and apparatus for vehicle valuation includes integrating with an insurance claim application executed by an agent device in response to an electronic request for a claim for a vehicle. Automated valuation of the claim vehicle in the insurance claim application executed by an agent computing device is managed. Corresponding build sheet data from a build sheet data server device for the comparable vehicles and the vehicle based on a corresponding vehicle identifier for each is obtained. A comparable base value of each of the comparable vehicles to the claim vehicle is adjusted based on differences between the obtained build sheet data for each. A claim base value for the claim vehicle is determined based on the adjusted comparable base values for each of the identified comparable vehicles. The determined claim base value is set in the insurance claim application executed by the agent device.

Abstract: A method, non-transitory computer readable medium, and computing apparatus that identifies with automated image analysis two or more different types of content in image data for an electronic image associated with one or more of a plurality of types of claims. The image data associated with each of the identified two or more different types of content is converted by a different one of a plurality of automated content conversion techniques based on the association with the one or more types of claims and on the identified one of the plurality of types of content. Modified image data for the electronic image is generated based on the converted image data associated with each of the identified two or more different types of content. The modified image data for the electronic image with the converted image data for each of the identified two or more different types of content is provided.

Abstract: A method, non-transitory computer readable medium, and apparatus that improves automated damage appraisal includes analyzing one or more obtained images of property using a deep neural network with multiple hidden layers of units between an input and output and which has stored knowledge data encoded from one or more stored property damage images to identify the part of the vehicle that has sustained damage. Damage data on an extent of the damage in the identified part of the vehicle is determined using the deep neural network which has stored knowledge data encoded from one or more stored property damage images. The identified generic part of the vehicle is used to obtain a corresponding Part ID Code by using a parts dictionary. Part Qualifier information obtained using VIN information is then used in conjunction with the Part ID to obtain the OEM-specific part and then generate one or more repair lines for the repair estimate.

Abstract: A new automotive collision repair technology is provided, including system and data flow architectures that are designed to provide enhanced data and enhanced data flow in the context of vehicle diagnosis and repair, particularly when repairs are necessary due to collisions. In some examples, the data flow through the network is streamlined, to avoid network congestion, to use fewer computer and network resources and/or to enable the utilization of smaller databases. In other examples, enhanced access to data in real-time and near real-time enabled by a Workflow Module supports more accurate and timely decisions on vehicle repair. An advantage of this new automotive collision repair technology is that it enables proper and proven repairs, which in turns increases operation safety of repaired vehicle and people safety.

Abstract: A method, non-transitory computer readable medium, and apparatus that improves automated damage appraisal includes analyzing one or more obtained images of property using a deep neural network with multiple hidden layers of units between an input and output and which has stored knowledge data encoded from one or more stored property damage images to identify which area of the property has damage. Damage data on an extent of the damage in the identified area of the property is determined using the deep neural network which has stored knowledge data encoded from one or more stored property damage images. The identified damaged part and may be used to determine one or more adjacent parts based on the vehicle information and the repair operation type.

Abstract: Automated vehicle repair estimation by random ensembling of multiple artificial intelligence functions is provided. A method comprises receiving a vehicle damage object that includes a plurality of metadata objects of the damaged vehicle; fragmenting the object into fragments each including at least one of the metadata objects; providing each of the fragments to a respective artificial intelligence function; receiving a respective vehicle repair recommendation set from each of the artificial intelligence functions, wherein each of the vehicle repair recommendation sets identifies a recommended vehicle repair operation of a plurality of the vehicle repair operations for the damaged vehicle; selecting a plurality of the recommended vehicle repair operations; generating a composite vehicle repair recommendation set that identifies the selected recommended vehicle repair operations; and providing the composite vehicle repair recommendation set to one or more vehicle repair insurance claims management systems.

Abstract: Automated vehicle repair estimation by aggregate ensembling of multiple artificial intelligence functions is provided. A method comprises receiving a plurality of vehicle repair recommendation sets for a damaged vehicle, wherein each of the vehicle repair recommendation sets identifies at least one recommended vehicle repair operation of a plurality of the vehicle repair operations for the damaged vehicle; aggregating a plurality of the recommended vehicle repair operations; generating a composite vehicle repair recommendation set that identifies the aggregated recommended vehicle repair operations; and providing the composite vehicle repair recommendation set to one or more vehicle repair insurance claims management systems.

Abstract: Automated vehicle repair estimation by adaptive ensembling of multiple artificial intelligence functions is provided. A method comprises receiving, from a plurality of sources, vehicle repair recommendation sets identifying recommended vehicle repair operations for damaged vehicle components; selecting, by a trained artificial intelligence function, one of the operations for each component based on a plurality of learned states; generating a composite vehicle repair recommendation set identifying the selected operation; providing the composite vehicle repair recommendation set to one or more claims management systems; and repeatedly retraining the trained artificial intelligence function by adjusting the learned states according to the vehicle damage objects received, and the corresponding composite vehicle repair recommendation generated, since the last retraining of the trained artificial intelligence function.

Abstract: Automated vehicle repair estimation by preferential ensembling of multiple artificial intelligence functions is provided. A method comprises receiving, from each source of a plurality of the sources, a respective vehicle repair recommendation set for a damaged vehicle, wherein each vehicle repair recommendation set identifies a recommended vehicle repair operation of a plurality of the vehicle repair operations for the damaged vehicle; determining a respective source rank of each source from a plurality of the source ranks; generating a composite vehicle repair recommendation set that identifies the recommended vehicle repair operations in an order determined according to the source ranks of the respective sources; and providing the composite vehicle repair recommendation set to one or more vehicle repair insurance claims management systems.