Patents Assigned to POPIO IP HOLDINGS, LLC
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Methods and systems for utilizing multi-pane video communications in connection with document review
Patent number: 11218665Abstract: Systems and methods are disclosed for establishing a video connection between a client device and a support terminal while enabling the support terminal to concurrently push display element triggers to the client device through a separate connection. In particular, a display element trigger can cause the client device to display, within a dual pane display of the client device, a display element within one pane and a video chat in another pane. The display element can include a check deposit element that enables a user of the client device to capture one or more images of a check and then transmit the image(s) for deposit by the support terminal during a video chat. The support terminal can analyze the image(s) of the check to identify check deposit data and then deposit the check accordingly while a support representative communicates with the user of the client device via the video chat.Type: GrantFiled: September 29, 2020Date of Patent: January 4, 2022Assignee: POPio IP Holdings, LLCInventors: Eugene Patrick Pranger, Jed W. Taylor, Timothy Eugene Pranger, Kurt Forsberg -
Patent number: 10827149Abstract: Systems and methods are disclosed for establishing a video connection between a client device and a support terminal while enabling the support terminal to concurrently push display element triggers to the client device through a separate connection. In particular, a display element trigger can cause the client device to display, within a dual pane display of the client device, a display element within one pane and a video chat in another pane. The display element can include a check deposit element that enables a user of the client device to capture one or more images of a check and then transmit the image(s) for deposit by the support terminal during a video chat. The support terminal can analyze the image(s) of the check to identify check deposit data and then deposit the check accordingly while a support representative communicates with the user of the client device via the video chat.Type: GrantFiled: October 3, 2019Date of Patent: November 3, 2020Assignee: POPIO IP HOLDINGS, LLCInventors: Eugene Patrick Pranger, Jed W. Taylor, Timothy Eugene Pranger, Kurt Forsberg
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Patent number: 10771738Abstract: Systems and methods are disclosed for establishing a video connection between a mobile device and a support terminal while enabling the support terminal to concurrently push display elements to the mobile device through a separate connection. In particular, in one or more embodiments, the disclosed systems and methods establish a first connection between the support terminal and the mobile device and conduct a video chat between the devices transmitted through the first connection. The disclosed systems and methods enable the support terminal to push a display element to the mobile device through a second connection. In response to receiving the display element, the disclosed systems and methods divide the display screen of the mobile device into at least a first pane and a second pane, providing the video chat for display on the first pane and the display element for display on the second pane.Type: GrantFiled: August 28, 2018Date of Patent: September 8, 2020Assignee: POPIO IP HOLDINGS, LLCInventors: Eugene Patrick Pranger, Timothy Eugene Pranger, Robert Eric Roy
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Patent number: 10511805Abstract: Systems and methods are disclosed for generating a workflow and notifying a user of the workflow using a variety of communication channels. For example, in one or more embodiments, a system generates a workflow comprising a plurality of tasks and one or more display elements corresponding to the workflow tasks. Subsequently, the system sends a first notification to a user regarding the first task via a first communication channel (e.g., a mobile application) and sends a second notification via a second communication channel (e.g., email). If the system receives a user selection of one of the notifications from a client device associated with the user, the system can subsequently provide a first display element corresponding to the first task to the client device via the corresponding communication channel.Type: GrantFiled: October 15, 2018Date of Patent: December 17, 2019Assignee: Popio IP Holdings, LLCInventors: Jed W. Taylor, Timothy Eugene Pranger
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Patent number: 10218938Abstract: Systems and methods are disclosed for establishing a video connection between a mobile device and a support terminal while enabling the support terminal to concurrently push display elements to the mobile device through a separate connection. In particular, in one or more embodiments, the disclosed systems and methods establish a first connection between the support terminal and the mobile device and conduct a video chat between the devices transmitted through the first connection. The disclosed systems and methods enable the support terminal to push a display element to the mobile device through a second connection. In response to receiving the display element, the disclosed systems and methods divide the display screen of the mobile device into at least a first pane and a second pane, providing the video chat for display on the first pane and the display element for display on the second pane.Type: GrantFiled: October 24, 2017Date of Patent: February 26, 2019Assignee: POPIO IP HOLDINGS, LLCInventors: Jed W Taylor, Timothy Eugene Pranger, Benjamin K. Breeze
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Patent number: 10218939Abstract: Systems and methods are disclosed for establishing a video connection between a mobile device and a support terminal while enabling the support terminal to concurrently push display elements to the mobile device through a separate connection. In particular, in one or more embodiments, the disclosed systems and methods establish a first connection between the support terminal and the mobile device and conduct a video chat between the devices transmitted through the first connection. The disclosed systems and methods enable the support terminal to push a display element to the mobile device through a second connection. In response to receiving the display element, the disclosed systems and methods divide the display screen of the mobile device into at least a first pane and a second pane, providing the video chat for display on the first pane and the display element for display on the second pane.Type: GrantFiled: October 25, 2017Date of Patent: February 26, 2019Assignee: POPIO IP HOLDINGS, LLCInventors: Jed W Taylor, Eugene Patrick Pranger, Timothy Eugene Pranger
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Patent number: D845972Type: GrantFiled: April 14, 2016Date of Patent: April 16, 2019Assignee: POPIO IP HOLDINGS, LLCInventors: Eugene Patrick Pranger, Timothy Eugene Pranger, Robert Eric Roy