Patents Assigned to Relay Holdings, LLC
  • Patent number: 10546300
    Abstract: Business would like to electronically communicate with a customer but may not have the resources to actively acquire the customer's phone number. To passively acquire and link a customer's phone number to the customer's account, a unique code may be created for each customer. A proxy code for the unique code may also be created. The proxy code may be sent to the customer with an invitation to open a new account, receive a new service, or renew a service by returning the proxy code by phone call or text message. The proxy code may then be received from the customer by phone call or text message. The phone number from which the phone call or text message has been received may be authenticated. The phone number may then be linked to the unique code based on the proxy code.
    Type: Grant
    Filed: July 7, 2010
    Date of Patent: January 28, 2020
    Assignee: Relay Holdings, LLC
    Inventor: Matthew J. Gillin
  • Patent number: 8249945
    Abstract: By providing identification information for a second party, a first party may access address profiles to send an electronic communication to the second party without knowing the electronic contact information for the second party. The address profiles are created by collecting electronic contact information from a plurality of public and private sources. A code may then be assigned to the information from each source for each party identified. Codes from respective sources may then be analyzed for similarities in order to identify codes that may correspond to the same party above a similarity threshold. When codes correspond above the similarity threshold for the same party, an address profile may be associated with the codes and may be associated with the same party.
    Type: Grant
    Filed: February 19, 2010
    Date of Patent: August 21, 2012
    Assignee: Relay Holdings, LLC
    Inventors: Matthew J. Gillin, Peter O. Flick, Tobias P. DiPasquale, Andrew L. Newcomb, Paul L. Raden
  • Publication number: 20120173410
    Abstract: A system and method are provided for enabling the recipient of a citation to pay the associated fine using SMS text messaging. The system includes a server platform programmed to receive an SMS text from a customer, the SMS text including a citation number, a unique identifier for the municipality that issued the citation, and an RFID transponder number and/or a license plate number for the customer that is linked to a payment device, such as a credit card account. Upon receipt of the SMS text, the server platform validates the citation number and municipality unique identifier against a citation database, charges a percentage of the amount of the citation to the payment device linked to the RFID transponder number or license plate number (e.g., a credit or debit account on file), and transfers payment of the percentage of the citation amount to the municipality identified by the unique identifier. The server platform also sends confirmation of payment of the citation to the customer via an SMS text message.
    Type: Application
    Filed: January 3, 2011
    Publication date: July 5, 2012
    Applicant: RELAY HOLDINGS, LLC
    Inventor: Matthew J. Gillin
  • Publication number: 20120172067
    Abstract: A system and method are provided for verifying a sender of an SMS text message. The SMS text message may be validated by texting or calling the verification server from any phone and providing the unique code as a validation code, by texting or calling from the recipient mobile phone (no unique code is needed as the phone number may be linked to the sent message), or by logging in to an in-box of the verification server where valid messages to the recipient are logged. For example, the verification server receives the received unique code from the recipient for verification by receiving an SMS text message including the received unique code, receiving the unique code from the recipient via an Internet browser, receiving the unique code from the recipient via a phone call, or receiving a trusted authentication short code based on the unique code.
    Type: Application
    Filed: January 3, 2011
    Publication date: July 5, 2012
    Applicant: RELAY HOLDINGS, LLC
    Inventor: Matthew J. Gillin
  • Publication number: 20120173251
    Abstract: A customer is invited to enroll in a service offered by an entity by linking an invitation to enroll in the service with a customer's mobile phone number either before (when the customer's mobile phone number is known in advance) or after an enrollment is initiated from the customer's mobile phone number (the invitation response is matched to the customer after having been sent). Typically, the enrollment includes a simple request to activate their enrollment from their mobile phone (call/text). The customer's response to the enrollment from the mobile phone is logged, matched with a confidence score, and captured as a record of the customer's enrollment in the service. Enrollment services with the customer may proceed once the customer is enrolled.
    Type: Application
    Filed: January 3, 2011
    Publication date: July 5, 2012
    Applicant: RELAY HOLDINGS, LLC
    Inventor: Matthew J. Gillin
  • Publication number: 20120169459
    Abstract: An entity passively acquires an existing customer's mobile phone number and links the customer's mobile phone number to the customer's account without requesting the customer to actively provide customer identifying information. This is accomplished by capturing the customer's mobile phone number when the customer uses a mobile phone to contact the entity and checking whether the captured mobile phone number is in a customer database. If the captured mobile phone number is not in the customer database, the customer using the mobile phone number may be validated by determining that the customer corresponds to a particular customer account and associating the captured mobile phone number with the particular customer account.
    Type: Application
    Filed: January 3, 2011
    Publication date: July 5, 2012
    Applicant: RELAY HOLDINGS, LLC
    Inventor: Matthew J. Gillin
  • Publication number: 20120010992
    Abstract: Business would like to electronically communicate with a customer but may not have the resources to actively acquire the customer's phone number. To passively acquire and link a customer's phone number to the customer's account, a unique code may be created for each customer. A proxy code for the unique code may also be created. The proxy code may be sent to the customer with an invitation to open a new account, receive a new service, or renew a service by returning the proxy code by phone call or text message. The proxy code may then be received from the customer by phone call or text message. The phone number from which the phone call or text message has been received may be authenticated. The phone number may then be linked to the unique code based on the proxy code.
    Type: Application
    Filed: July 7, 2010
    Publication date: January 12, 2012
    Applicant: RELAY HOLDINGS, LLC
    Inventor: Matthew J. Gillin
  • Publication number: 20110206197
    Abstract: By providing identification information for a second party, a first party may access address profiles to send an electronic communication to the second party without knowing the electronic contact information for the second party. The address profiles are created by collecting electronic contact information from a plurality of public and private sources. A code may then be assigned to the information from each source for each party identified. Codes from respective sources may then be analyzed for similarities in order to identify codes that may correspond to the same party above a similarity threshold. When codes correspond above the similarity threshold for the same party, an address profile may be associated with the codes and may be associated with the same party.
    Type: Application
    Filed: February 19, 2010
    Publication date: August 25, 2011
    Applicant: RELAY HOLDINGS, LLC
    Inventors: Matthew J. Gillin, Peter O. Flick, Paul L. Raden, Tobias P. DiPasquale, Andrew L. Newcomb