Abstract: A method for transmitting signaling information, such as cryptographic key synchronization information, over a data path of a network, the data path having an originating end and a terminating end. The method uses in-band signaling to transmit the signaling information from the originating end of the data path to the terminating end of the data path without consuming any bandwidth of the data path. More specifically, the method includes the steps of receiving user data to be transmitted over the data path and encrypting this user data with a cryptographic key, thereby generating cipher data. The method next includes processing the cipher data such that the cipher data includes the signaling information, and mapping the cipher data including the signaling information into a traffic unit for transmission over the data path.

Abstract: Bit-transparent muxing of an input signal for transport through an optical communications network is disclosed. A stuffing ratio is based on a line rate of the input signal and a data rate of a fixed length container. A number (NFS) of fixed stuffs is computed based on the stuffing ratio. The input signal and NFS fixed stuffs are inserted into the payload of the container, and the computed number of NFS are stored in the container's overhead. In some embodiments, the container is an overclocked OTU-3 (OTU3+) frame having a line rate of 44.6 Gb/s. This enables bit-transparent mux/demux of four nominal 10 Gig signals having line rates within a range of between 7.6 Gb/s and 10.4 Gb/s, or a single nominal 40 Gig signal having a line rate within a range of between 38.8 Gb/s and 41.6 Gb/s.

Abstract: The present invention provides a terminal adaptor and service node, which cooperate to allow a POTS-based telephone terminal to initiate calls to entities having addresses only associated with a packet network. When the telephone terminal initiates a call to the communication terminal, a reference number is provided to the terminal adaptor. The terminal adaptor will initiate a packet session with the communication terminal by sending an initiation message including the reference number to the service node. The service node will use the reference number to identify the corresponding address. With the address, the service node will aid in establishing the packet session between the terminal adaptor and the communication terminal. The terminal adaptor will support a traditional analog connection with the telephone terminal, and provide the requisite interworking between the analog connection and the packet session to support a call between the communication terminal and the telephone terminal.

Abstract: A method is provided for filtering unwanted packets in a communication system. The communication system includes a first network, a wireless network and at least one wireless communication device. An instruction to add an entry to a blocked list is received from a specific wireless device. The entry includes blocking criteria. A first packet is received from the first network. The first packet is destined for the specific wireless communication device. If the first packet exhibits the blocking criteria included in the blocked list, the first packet is discarded before it can be distributed by the wireless network.

Abstract: A system for interfacing a client system in a first network domain with a Provider Link State Bridging (PLSB) domain includes at least two Backbone Edge Bridges (BEBs) of the PLSB domain. Each BEB is an end-point of a connection in the first network domain to the client system and an end-point of at least a unicast path in the PLSB domain. An inter-node trunk is provided in the PLSB domain for interconnecting the BEBs. A phantom node is defined in the PLSB domain and is notionally located on the inter-node trunk. Each of the BEBs is configured such that: an ingress packet received from the client system via the connection in the first network domain is forwarded through a path notionally rooted at the phantom node; and an egress packet destined for the client system is forwarded to the client system through the connection in the first network domain.

Abstract: Maintenance entities may be defined between customer and provider flow points to allow performance management to take place on an Ethernet network. The maintenance entities may be defined for access link, intra-domain, and inter-domain, and may be defined on a link or service basis. The maintenance entities may be used to monitor performance within a network or across networks, and may be used to monitor various performance parameters, such as frame loss, frame delay, frame delay variation, availability, errored frame seconds, service status, frame throughput, the number of frames transmitted, received or dropped, the status of a loopback interface, the amount of time a service has been unavailable, and many other parameters. Several management mechanisms may be used, and the measurements may be collected using a solicited collection method, in which a response is required and collected, or an unsolicited collection method in which a response is not required.

Abstract: The present invention allows feedback from operator workstations to be used to update databases used for providing automated information services. When an automated process fails, recorded speech of the caller is passed on to the operator for decision making. Based on the selections made by the operator in light of the speech or other interactions with the caller, a comparison is made between the speech and the selections made by the operator to arrive at information to update the databases in the information services automation system. Thus, when the operator inputs the words corresponding to the speech provided at the information services automation system, the speech may be associated with those words. The association between the speech and the words may be used to update different databases in the information services automation system.

Abstract: According to one aspect of the invention, there is provided a method of allocating calls coming into a call center from a caller location remote from the call center, receiving a call from a caller which includes information from an RFID chip located in close proximity to the caller location; decoding the information from the RFID chip to determine one or more parameters relating to the information; using said one or more parameters to allocate the call from the caller at the call center to ensure calls are handled in accordance with the parameters. This has the advantage of much more efficient management of the of the calls within the call center and ensures that the calls are sent to the agent with the most appropriate skill set.

Abstract: The present invention relates to methods of, computer software for and apparatus for enabling network management in a network arrangement in which a first network is separated from a second network by a network address translator or firewall. More particularly, but not exclusively, the present invention enables, in a carrier hosted solution, a) operational information relating to a device or equipment in a customer network and for use in a network management system of a carrier network and b) control information to be provided to the device or equipment by the network management system to traverse the network address translator or firewall separating the carrier and customer networks. The traversal of the network address translator or firewall is achieved by inserting the operational or control information in keep alive signalling used maintain the NAT bind or firewall pinhole.

Abstract: An apparatus and a method for layer-2 and layer-3 VPN discovery are disclosed. The apparatus is incorporated in a network, and the network includes a first carrier network. The first carrier network includes at least two layer-1 provider edge devices. Layer-1 VPN information is created within the first carrier network. BGP next hop information passes within the first carrier network. The BGP next hop information is for a selected one of the following: a layer-2 VPN-based provider edge device, a layer-3 VPN-based provider edge device, and a layer-2 and layer-3 VPN-based provider edge device. The network also includes a second carrier network within which the BGP next hop information is used for VPN discovery.

Abstract: A method of expediting resource negotiation in a modified Session Initiation Protocol (SIP) reduces the number of messages exchanged for resource negotiation, thereby reducing the latencies involved in session setup. The method entails sending an INVITE message having a modified SIP header containing an indication that the originator's terminal seeks a fast session setup. The INVITE message further contains a list of all codecs available at the originator's terminal and how many each type of media component are required. These codecs can be provided in an order of preference. The answerer selects the codecs for the requested media types from the list of available codecs without engaging in a back-and-forth resource negotiation for the codecs. The result is that the session can be set up with fewer messages which provides quicker session setup than in the prior art.

Abstract: A method and apparatus has been shown and described which allows Quality of Service to be controlled at a temporal granularity. Time-value curves, generated for each task, ensure that mission resources are utilized in a manner which optimizes mission performance. It should be noted, however, that although the present invention has shown and described the use of time-value curves as applied to mission workflow tasks, the present invention is not limited to this application; rather, it can be readily appreciated by one of skill in the art that time-value curves may be used to optimize the delivery of any resource to any consumer by taking into account the dynamic environment of the consumer and resource.

Abstract: Application program network service requests are translated into specific actions that are then performed through the management plane and/or control plane. The translations and resulting actions are responsive to previously defined policies for the communication network, and may further reflect processing of previous service requests by the same or another application program. The amount of resources available for use by a given application program may be predefined based on a globally defined network policy. Each service request obtained from an application program may be translated into multiple actions performed using various specific protocols and/or interfaces provided by either the management plane, the control plane, or both the management and control planes. Reports of network activity, status and/or faults for a requesting application program may be tailored to the requesting program's view of the network, and passed directly and exclusively to the requesting program.

Abstract: A first mobility management entity (MME) is configured to cooperate with a first access network controller to provide a circuit switched service to a mobile station while the mobile station is attached to a packet switched wireless access network in a first coverage area. A second MME is configured to cooperate with the first access network controller to provide a circuit switched service to the mobile station when the mobile station has moved from the first coverage area to the second coverage area. A home subscriber system is configured to provide, to the second MME, information identifying the first access network controller as serving the mobile station to enable the second MME to initiate handoff of the mobile station from the packet switched wireless access network to the circuit switched wireless access network.

Abstract: A first mobility management entity (MME) is configured to cooperate with a first access network controller to provide a circuit switched service to a mobile station while the mobile station is attached to a packet switched wireless access network in a first coverage area. A second MME is configured to cooperate with the first access network controller to provide a circuit switched service to the mobile station when the mobile station has moved from the first coverage area to the second coverage area. A home subscriber system is operated to provide, to the second MME, information identifying the first access network controller as serving the mobile station to enable the second MME to initiate handoff of the mobile station from the packet switched wireless access network to the circuit switched wireless access network.

Abstract: A method and apparatus for Ethernet data compression enables the size of Ethernet frames to be reduced. Compression and decompression of Ethernet frames occur by the Ethernet network elements, rather than by user computers or end devices that transmit data on the Ethernet network. A new EtherType value may be used to identify the type of compressed Ethernet frames and optionally the type of mechanism used to compress the payload of Ethernet frames. The new EtherType may be inserted into a newly assembled frame ahead of the original EtherType. Alternatively, the new EtherType may replace the original EtherType and a short subheader may be used to identify the original EtherType. Out-of-band network signaling by the Ethernet control plane may also be used to determine whether frames are to be compressed and decompressed over controlled Ethernet links and tunnels, with or without use of the new EtherType.

Abstract: Domains (multiple collaborating service providers) create service offerings between pairs of edge nodes that interconnect with other domains in the network. The service offerings may specify the available bandwidth, quality of service, reliability, available security, price, subscriber and service contextual specific and other SLA information. When a new service is to be created, the service definition is used along with information about the available service offerings to determine a set of networks to implement the service. Information associated with the service offerings may be flooded to all other networks. Alternatively, the service offering information may be provided to a trusted third party (SLA broker) which may provide SLA services on the network to select sets of domains to implement inter-domain services, and may also proxy to set up the service for the SLA requesting party.

Abstract: An architecture which permits externalized management of services includes a number of management service capability (MSC) definitions. Each operator may associate a management service capability with a Service/Service Capability for managing various aspects of the Service/Service Capability. An interface enables a variety of different management systems to utilize a common MSC structure, independent of the information models, transport mechanisms and management interface of the system using the MSC. With such an arrangement, management related integration costs associated with integrating and bundling complex multi-media services is significantly reduced.

Abstract: In order to enhance collaborations, the system responds to a trigger event to determine the nature of any collaboration which should be assembled in response to the trigger, and determines the requirements needed to respond to the event. These requirements set out the type of resources (personnel, equipment, information systems, etc) that are needed. The system then identifies a subset of specific resources based on a criteria, and invites the specified resources to collaborate to respond to the event. The criteria can include the availability of the specific resource. According to an embodiment, the system evaluates responses from the invited resources and then convenes the collaboration, for example by establishing one or more communication sessions. According to an embodiment, the system evaluates responses from the invited resources to ensure that the requirements are satisfied, and if not, determines other resources to invite.

Abstract: A peer to peer contact center is provided by individual user terminals registering with a server which acts as a proxy to receive contacts from callers to the contact center. The server redirects the calls to individual terminals according to simple rules without subjecting the calls to any contact center treatment. The individual terminal receiving a call subjects the call to a contact center treatment while holding the call, and then determines from among the registered terminals the most suitable terminal for handling the call. The call is then transferred to the selected terminal. In this way the complex infrastructure of traditional contact centers is dispensed with and each individual terminal acts as a mini contact centre in respect of the calls distributed to it in a dumb or semi-dumb fashion by the server.