Patents Assigned to salesforce.com, inc.
  • Publication number: 20230237190
    Abstract: A request to contact a service provider may be received from a client machine. The request may be associated with an identity claim and including a service identifier. The identity claim may be validated via a distributed identity service that includes a plurality of identity nodes in communication via a network. Validating the identity claim may include determining a designated network identifier associated with a distributed identity account shared among the plurality of identity nodes. A service query that includes the service identifier and the designated network identifier may be sent to a plurality of customer relations management services. A communication session may be established between a service provider remote computing system and the client machine. The service provider may store customer relations management information at a designated one of the plurality of customer relations management services.
    Type: Application
    Filed: January 25, 2022
    Publication date: July 27, 2023
    Applicant: Salesforce.com, inc.
    Inventor: Prithvi Krishnan PADMANABHAN
  • Publication number: 20230239348
    Abstract: A request to present digital content at a client machine associated with a designated network identifier may be received. For each of a plurality of preference characteristics, a respective characteristic query message may be transmitted via a network to a respective plurality of identity nodes via a gossip communication protocol defining a peer-to-peer procedure for transmitting information among the plurality of identity nodes. For each of the plurality of preference characteristics, a respective preference identification response message that includes a respective preference value corresponding with the respective preference characteristic may be received. The designated network identifier may be stored in a trust ledger shared among the plurality of identity nodes. A digital content item may be selected based at least in part on the preference values.
    Type: Application
    Filed: January 25, 2022
    Publication date: July 27, 2023
    Applicant: Salesforce.com, Inc.
    Inventor: Prithvi Krishnan PADMANABHAN
  • Publication number: 20230237032
    Abstract: A method of a data manager for a database management system having a primary database and a staging storage includes receiving a request including identifying information for a set of records that have been sent to the database management system for storage, searching the staging storage for the set of records using the identifying information, and storing the set of records into the primary database prior to a scheduled storage for the set of records based on a general process for ingesting records sent to the database management system for storage in the primary database, in response to the request and to the set of records matching the identifying information.
    Type: Application
    Filed: January 27, 2022
    Publication date: July 27, 2023
    Applicant: salesforce.com, inc.
    Inventors: Osvaldo Rene CANEL LOPEZ, Michael DANDY, Michael STARUKHIN
  • Publication number: 20230239332
    Abstract: A method of resource sharing in a teleconference involves detecting a presentation of a first resource by a participant of the teleconference, determining a locator for the first resource, in response to the detecting of the first resource, generating a functioning link to the first resource based on the locator, and sending the functioning link to the first resource to another participant to be displayed in a user interface of the teleconference.
    Type: Application
    Filed: January 26, 2022
    Publication date: July 27, 2023
    Applicant: salesforce.com, inc.
    Inventor: Miles J. Ramsey
  • Publication number: 20230229670
    Abstract: Techniques are provided for copying data from a source database to a target database in a database replication system which includes a database event mining system, an event interceptor process and an event receptor process. In one aspect, the event interceptor detects a failure in the event receptor and switches to a mode in which it rejects new database events from the database event mining system. The event interceptor can also request that the database event mining system resend the event after a specified delay. The event interceptor can also shut itself down for a specified period of time, then restart and listen for a pairing request from the event receptor. In another aspect, the event receptor can request that the database event mining system send event data from a specified system change number.
    Type: Application
    Filed: January 19, 2022
    Publication date: July 20, 2023
    Applicant: Salesforce.com, inc.
    Inventor: Jyoti RANJAN
  • Publication number: 20230229433
    Abstract: Disclosed herein are system, method, and computer program product embodiments for automatically generating unique icons for applications on an application exchange platform based on application property representations. An automatic icon generation tool receives a selection of an application on the application exchange platform. The application includes one or more properties. A property representation is determined for the application based on the one or more properties of the application. A unique icon is generated for the application based on the property representation. The unique icon includes one or more characteristics and a characteristic of the one or more characteristics of the unique icon corresponds to a part of the property representation. The unique icon is displayed for the application on the application exchange platform.
    Type: Application
    Filed: January 14, 2022
    Publication date: July 20, 2023
    Applicant: salesforce.com, inc.
    Inventors: Sandra Mariana Untersander, Agustin Alexander, Marcelo Hernán Cominguez, Marcelo Adrián Origoni Pouso
  • Publication number: 20230229435
    Abstract: A method for managing code development includes receiving, from a workspace, a request for a primary set of code in a first repository, providing, in response to the request, the primary set of code to the workspace with support for code management for the primary set of code from a first code management system, and providing, in response to the request, a secondary set of code to the workspace with support for code management for the supporting set of code from a second code management system.
    Type: Application
    Filed: January 20, 2022
    Publication date: July 20, 2023
    Applicant: salesforce.com, inc.
    Inventors: Patrick Calahan, Vishrut Dixit, Jonathan Thomas Hays
  • Publication number: 20230222178
    Abstract: A method and system for synthetic data generation are provided that receive a schema configuration file in a synthetic data set request from a client application, create a set of worker processes to generate the synthetic data set based on the schema configuration file, upload the generated synthetic data to an analytics platform, and enable the client application to utilize the generated synthetic data in prediction models for the analytics platform.
    Type: Application
    Filed: January 11, 2022
    Publication date: July 13, 2023
    Applicant: salesforce.com, inc.
    Inventors: Akash Singh, Debadri Basak, Mohan Krishna Kusuma, Rajdeep Dua, Gowri Shankar Raju Kurapati, Shashank Tyagi
  • Publication number: 20230216823
    Abstract: Provided herein are system, apparatus, device, method and/or computer program product embodiments, and/or combinations and sub-combinations thereof for displaying a database record in a chat platform. In a given embodiment, a server may detect a request to launch a search window, including an input field. The server may cause the display of the search window, including the input field, in response to detecting the request to launch the search window. The server may receive a string via the input field. The server may query a database for a database record matching the string. The server may receive a selection of the database record from the chat participant. The server may cause display of a subset of fields of the database record in the chat session.
    Type: Application
    Filed: December 5, 2022
    Publication date: July 6, 2023
    Applicant: salesforce.com, inc.
    Inventors: Nate BOTWICK, Anh Khuc, Ben Cronin, Matt Chan, Chris Masterson, Dave Engelberg, Diana Berlin, Merwan Hade, John Brock, Andy Chung, Justin Edmund, Norris Lee
  • Patent number: 11693675
    Abstract: Disclosed are examples of systems, apparatuses, methods, and computer program products for targeting components. A server system obtains a plurality of tags corresponding to a plurality of components available for presentation on a web page. The server system generates a hierarchical structure that indicates: relationships between the plurality of components. The server system provides data to a first client device, the data configured to be processed to cause display of a first user interface based on the hierarchical structure, the first user interface being operable to: select one of the one or more components for association with the prompt interface, and allow a second user interface to be displayed at a second client device, the second user interface including a presentation of the prompt interface including content associated with the prompt interface and with the selected component.
    Type: Grant
    Filed: August 11, 2022
    Date of Patent: July 4, 2023
    Assignee: salesforce.com, inc.
    Inventors: Justin Zachary Spadea, Nithyanandniranjan Chandarraj, James R. Morrin, Jr.
  • Publication number: 20230208715
    Abstract: Configuration management e.g., configuration validation and remediation (when necessary) of entities in a collective of databases and/or other machines or devices can be burdensome when vendor/cloud provider tools are used to manage the entities due to lack of control over the management. Rather than rely on vendor/cloud provider tools, instead configuration management is offloaded to, e.g., a local API and/or local machine, where configuration deviation detection from an expected configuration is locally determined and remediation needs may be prioritized so higher-priority collective entities are remediated first and other entities deferred. Local processing reduces burdens associated with entity remediation, such as in a cloud-hosted environment having many burdens associated with accessing cloud data and/or databases.
    Type: Application
    Filed: December 29, 2021
    Publication date: June 29, 2023
    Applicant: salesforce.com, inc.
    Inventors: Kalyan Chakravarthy THATIKONDA, Ben SIGGERS, Nikita RAJPUT
  • Publication number: 20230205510
    Abstract: In an example, an apparatus may operate as a continuous delivery (CD) pipeline for application artifacts running on a target software platform. The apparatus may include a processor to operate an application upgrader for the target software platform, the application upgrader to: consume application artifacts from a continuous integration (CI) system, wherein the target software platform runs a version of the application artifacts; obtain a signed manifest output from the CI system, the signed manifest identifying the consumed application artifacts; and compare a signature of the application artifacts from the CI system to a signature of the version running on the target software platform to determine if an update of the version running on the target software platform is required. Other embodiments may be disclosed and/or claimed.
    Type: Application
    Filed: December 29, 2021
    Publication date: June 29, 2023
    Applicant: salesforce.com, inc
    Inventors: Raj RAMALINGAM, Kishore REDDIPALLI, Varun SRINIVAS
  • Publication number: 20230208725
    Abstract: There is provided a computer implemented method of allocating processing resources for processing by processing nodes, comprising: training predictive models, each predictive model for a respective processing node, each predictive model trained on a training dataset comprising records, each record including a historical amount of processing resources allocated to the respective processing node and a ground truth label indicating historical processing outcomes, wherein each processing node exhibits diminishing returns of processing outcomes with increasing allocated processing resources, wherein each predictive model is implemented as a monotonically increasing function that reaches a saturation level, solving an optimization allocation problem using the predictive models to identify a respective amount of processing resources for allocation to each processing node that maximizes a total of processing outcomes for a predetermined total amount of processing resources, and generating instructions for allocation
    Type: Application
    Filed: December 29, 2021
    Publication date: June 29, 2023
    Applicant: salesforce.com, inc.
    Inventors: Elad TZOREFF, Rafi DALLA TORRE
  • Patent number: 11687588
    Abstract: Systems and methods are provided for weakly supervised natural language localization (WSNLL), for example, as implemented in a neural network or model. The WSNLL network is trained with long, untrimmed videos, i.e., videos that have not been temporally segmented or annotated. The WSNLL network or model defines or generates a video-sentence pair, which corresponds to a pairing of an untrimmed video with an input text sentence. According to some embodiments, the WSNLL network or model is implemented with a two-branch architecture, where one branch performs segment sentence alignment and the other one conducts segment selection. These methods and systems are specifically used to predict how a video proposal matches a text query using respective visual and text features.
    Type: Grant
    Filed: August 5, 2019
    Date of Patent: June 27, 2023
    Assignee: Salesforce.com, Inc.
    Inventors: Mingfei Gao, Richard Socher, Caiming Xiong
  • Publication number: 20230195703
    Abstract: Some implementations of the disclosed systems, apparatus, methods and computer program products may provide for determination of resource usage by tenants in a multi-tenant server system. Tenants may provide resource requests to a database of the multi-tenant server system and such resource requests may include context data. Periodic snapshots of the database may be performed to determine the pending resource requests received by the various tenants and, based on the snapshots and the context data, the resource usage of the various tenants, as well as the system as a whole, may be determined and forecasted for the future.
    Type: Application
    Filed: December 22, 2021
    Publication date: June 22, 2023
    Applicant: Salesforce.com, Inc.
    Inventors: Pratheesh Ezhapilly CHENNEN, Prakash RAMASWAMY
  • Publication number: 20230185805
    Abstract: A method for configuring the operation of the software of a data as a service (DAAS) system during run time is described. The configuring includes at least one of configuring ingestion of a vendor dataset to produce an ingested dataset and which analysis operations to perform on the vendor dataset to produce an analyzed dataset, and the configuring also includes at least one of how to search the vendor dataset based on a search query from a customer to allow the customer to locate a new record from the vendor dataset and how to match records in the vendor dataset with a match query from the customer to provide an updated record to the customer.
    Type: Application
    Filed: January 25, 2023
    Publication date: June 15, 2023
    Applicant: salesforce.com, inc.
    Inventors: Kaushal BANSAL, Venkata Muralidhar TEJOMURTULA, Azeem FEROZ, Dmytro KASHYN, Dmytro KUDRIAVTSEV, Shouzhong SHI, Ajitesh JAIN
  • Publication number: 20230186014
    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for handling multiple overflows of content during pagination of a web document. A first tree representing a web document is obtained. A first page element including one or more elements of the first tree is generated, where the elements include a first Document Object Model (DOM) element. Coordinates of the first DOM element within the first page element are calculated. A first context associated with the first DOM element is pushed onto a context stack. An overflow of the first DOM element is detected in relation to the first page element based, at least in part, on the coordinates. Responsive to detecting the overflow, the context stack is added to an overflow list and the first page element is modified such that the first DOM element or portion thereof is removed from the first page element.
    Type: Application
    Filed: December 9, 2021
    Publication date: June 15, 2023
    Applicant: Salesforce.com, Inc.
    Inventors: Angela LIU, Dai Duong DOAN, Alex YE, Pei CHU, Keye LIU, Kaidi XU, Limor ROHALD, Puneet DHALIWAL, Shanis KURUNDRAYIL, Tyler SHOPSHIRE
  • Patent number: 11676022
    Abstract: A method for training parameters of a first domain adaptation model. The method includes evaluating a cycle consistency objective using a first task specific model associated with a first domain and a second task specific model associated with a second domain, and evaluating one or more first discriminator models to generate a first discriminator objective using the second task specific model. The one or more first discriminator models include a plurality of discriminators corresponding to a plurality of bands that corresponds domain variable ranges of the first and second domains respectively. The method further includes updating, based on the cycle consistency objective and the first discriminator objective, one or more parameters of the first domain adaptation model for adapting representations from the first domain to the second domain.
    Type: Grant
    Filed: August 30, 2021
    Date of Patent: June 13, 2023
    Assignee: salesforce.com, inc.
    Inventors: Ehsan Hosseini-Asl, Caiming Xiong, Yingbo Zhou, Richard Socher
  • Patent number: 11675653
    Abstract: Systems and methods are described identify a database metric value associated with a database instance storing a dataset associated with a user system. A database issue is detected in view of a determination that the database metric value satisfies a condition. In response to satisfaction of the condition, a set of user action metrics associated with the user system is collected from one or more data monitoring systems. At least one notification communication is generated including at least a portion of the set of user action metrics and information identifying the database issue. The at least one notification communication is transmitted to a remediation execution system configured to execute, using the at least a portion of the set of user action metrics and information identifying the database issue, a remedial action in response to the database issue.
    Type: Grant
    Filed: May 11, 2021
    Date of Patent: June 13, 2023
    Assignee: salesforce.com, inc.
    Inventors: Shainesh Baheti, Anand Vardhan, Aishanya Singh, Venkatesh Bora, Arjun Kumar Bachuwar
  • Publication number: 20230177064
    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for processing consent information. A data consolidation system obtains, from each of two or more computing systems, a corresponding set of data objects such that two or more sets of objects are obtained. Each data object is associated with a corresponding individual and includes consent information indicating whether the individual consents to an action in relation to corresponding contact information of the individual. Consent information is extracted, for at least one individual, from the sets of data objects such that two or more sets of consent information are collected, the sets of consent information including a first set of consent information corresponding to a first computing system and a second set of consent information corresponding to a second computing system.
    Type: Application
    Filed: December 3, 2021
    Publication date: June 8, 2023
    Applicant: Salesforce.com, inc
    Inventors: Paul CHEN, Hal Scott HILDEBRAND