Abstract: In enterprises, presentations are designed and made to visiting clients on a routine basis and it is expected that such presentations be effective as much of business depends on right kind of information in right depth and volume made to right audience. The typically followed manual process depends on the capabilities of a person to create such presentations. It is required to obtain as little information as possible to generate presentations as much automatically as possible. The automatic generation of presentations is based on (a) agenda; (b) audience profile; and (c) templates. The system analyzes an agenda and audience profile to obtain adequate information to identify the most appropriate templates and uses the same to generate one or more draft presentation versions that best match the requirements of the agenda. Further, the invention also provides for an automatic generation of (a) slide annotations; (b) presentation theme; and (c) templates.

Abstract: Peer to peer interactions are a popular way of social networking. Such peer to peer interactions play an important role in (a) obtaining relevant and latest information; (b) obtaining relevant experiential information; (c) obtaining of relevant opinions on, say, products; (d) collaborative problem solving, and so on. Consider a scenario of classified ads: a user visiting a portal through a mobile phone to decide on buying of a product can be well assisted by facilitating peer to peer interactions. In many situations, it is required to make the right selection of peers in order to be able to obtain the right information, and furthermore, voice is a preferred mode of interaction if mobile phones are used in peer to peer interactions. Also, in peer to peer interactions, anonymity is important in order to protect the privacy of the peers.

Abstract: Customers buy a variety of equipments and gadgets from multiple vendors and interact with manufacturers through contact centers to get their questions on the bought products answered. The market opportunities and competitiveness are forcing manufacturers to be accommodative and innovative in providing post-sale support. An essential aspect of this market dynamics is customer churn and the manufactures are required to ensure that product loyalty and brand loyalty of the customers are high. While Customer Relationship Management (CRM) has been playing an all important role of monitoring and managing customer relationships, it is necessary to augment CRM with more specific enhancements. The need is to have an integrated, practical, and realizable approach that focuses on measuring customer satisfaction index based on multiple interactions of customers with manufacturers.

Abstract: The use of a variety of devices to render multimedia content is on the increase. It is important ensure that the content owners/providers get their share of return on investment in order to achieve the unlimited global distribution of content. However, illegal use of the delivered content could affect such a return on investment. One of the important requirements is to protect a content and allow for rendering of the protected content in an efficient manner on target devices. A system for protected content rendering involves ensuring that the unprotected content is not available for misuse.

Abstract: The use of mobile wireless devices is on the increase. Mobile manufactures design, develop, and release new devices to the market at regular intervals. In order to keep the market leadership, such companies need to have techniques, processes, and tools to quickly design and test their products. One of the important requirements of a communicating device is its reliability and traditionally, testing has been playing a major role in assessing and improving the reliability of the devices. However, testing in general and testing of mobile wireless devices in particular, requires complementary testing in realistic environments.

Abstract: The use of a variety of plastic cards to carry out monetary transactions is on the increase. It is important to ensure that such transactions are authenticated, authorized, and accounted in a best possible manner to prevent fraudulent transactions. However, as much the transactions are being protected, the fraudsters are becoming that much more cleverer and are being able to break into the system. One of the important requirements is to protect transactions of cash cards as these cards seem to be an easier target for fraudsters. A system for cash card fraud detection involves ensuring that a cash card user's unique “signature” is determined and kept track of during the course of the use of the cash card.

Abstract: Enterprises deal with a lot of papers in their day-to-day activities. Many of these papers are company confidential documents and many are legal documents with a statutory requirement that they be preserved for a pre-specified number of years. During the course of time, there is a need to (a) obtain copies of these papers; and (b) modify the contents. Such frequent handling of papers may reduce the life of the papers and lead to statutory violations. A system for automatic indexing and retrieval of paper documents involves (a) storing paper documents in a secured manner in both hard and soft forms; (b) indexing of both forms of the stored paper documents; (c) retrieving soft form of a paper document for display and copying; (d) retrieving hard form of a paper document for modification and removal; (e) managing multiple versions of the paper documents; and (e) access control and audit trailing.

Abstract: In enterprises, presentations are designed and made to visiting clients on a routine basis and it is expected that such presentations be effective as much of business depends on right kind of information in right depth and volume made to right audience. The typically followed manual process depends on the capabilities of a person to create such presentations. It is required to obtain as little information as possible to generate presentations as much automatically as possible. The automatic generation of presentations is based on (a) agenda; (b) audience profile; and (c) templates. The system analyzes an agenda and audience profile to obtain adequate information to identify the most appropriate templates and uses the same to generate one or more draft presentation versions that best match the requirements of the agenda. Further, the invention also provides for an automatic generation of (a) slide annotations; (b) presentation theme; and (c) templates.

Abstract: Customers buy a variety of equipments and gadgets from multiple vendors and interact with manufacturers through contact centers to get their questions on the bought products answered. The market opportunities and competitiveness are forcing manufacturers to be accommodative and innovative in providing post-sale support. An essential aspect of this market dynamics is customer churn and the manufactures are required to ensure that product loyalty and brand loyalty of the customers are high. While Customer Relationship Management (CRM) has been playing an all important role of monitoring and managing customer relationships, it is necessary to augment CRM with more specific enhancements. The need is to have an integrated, practical, and realizable approach that focuses on measuring customer satisfaction index based on multiple interactions of customers with manufacturers.

Abstract: The use of a variety of plastic cards to carry out monetary transactions is on the increase. It is important to ensure that such transactions are authenticated, authorized, and accounted in a best possible manner to prevent fraudulent transactions. However, as much the transactions are being protected, the fraudsters are becoming that much more cleverer and are being able to break into the system. One of the important requirements is to protect transactions of cash cards as these cards seem to be an easier target for fraudsters. A system for cash card fraud detection involves ensuring that a cash card user's unique “signature” is determined and kept track of during the course of the use of the cash card.