Abstract: A method and system are provided for routing a call to a common number from a calling party, where the common number corresponds to a plurality of users. The method and system determine whether availability of unique identification information for the calling party in response to receiving an indication of the call to the common number, and correlate the unique identification information when it is available to a destination number associated with one of the plurality of users in order to route the call to the destination number.

Abstract: In an embodiment, a communication node coupled to a first data network and a second data network is disclosed. The first data network is a wide area data network. The communication node includes a first data interface to the first data network, a second data interface to the second data network, a data processor responsive to the first data interface and to the second data interface, and an encryption module coupled to the data processor. The first data interface is a telephony type interface and the second data interface is a packet data interface. The data processor receives input traffic data carried over the first data interface and generates management performance data based on measurements with respect to the input traffic data. The encryption module receives the management performance data to produce encrypted management performance data to be communicated to the second data network via the second data interface.

Abstract: A system and method of routing both caller-paid and toll-free telephone calls includes a local exchange network and an interexchange network in communication with a call routing processor. The call routing processor receives status information on at least two call service centers and provides routing instructions to both the interexchange and local exchange networks. The method includes the steps of a call controller in a local exchange network communicating with a call routing processor also in communication with an interexchange network, the call controller identifying calls to call service centers and requesting instructions from the call routing processor.

Abstract: A system (100) and method deliver audible caller identification information when standard Caller ID information can not be provided, even when a subscriber to the service has per line blocking. A service control point (106) detects the directory number to which a terminating attempt trigger is assigned and places this directory number in a parameter for transmission to a service switching point (102) using a forward_call message (206). The per line blocking function does not interfere with transmission of this parameter so that the called party's directory number can be passed for processing and call completion by the system.

Abstract: The present disclosure is generally directed to a system and method of measuring transport utilization of data that is to be multiplexed and transmitted over a digital transport facility. In a particular embodiment the method includes receiving at least one frame of a data channel at a time division multiplexing device, padding an unused portion of the frame with a number of stuff bits, determining a user traffic utilization measurement based on the number of stuff bits and based on the size of the data payload, and reporting the traffic utilization measurement. In this embodiment, the frame has a fixed data payload.

Abstract: A speaker identity claim (SIC) utterance is received and recognized. The SIC utterance is compared with a voice profile registered under the SIC, and a first verification decision is based thereon. A first dynamic phrase (FDP) is generated, and a user is prompted to speak same. An FDP utterance is received, and compared with the voice profile registered under the SIC to make a second verification decision. If the second verification decision indicates a high or low confidence level, the speaker identity claim is accepted or rejected, respectively. If the verification decision indicates a medium confidence level, a second dynamic phrase (SDP) is generated, and the user is prompted to speak same. An SDP utterance is received, and compared with the voice profile registered under the SIC to make a third verification decision. The speaker identity claim is accepted or rejected based on the third verification decision.

Abstract: A structured document browser includes a constant user interface for displaying and viewing sections of a document that is organized according to a pre-defined structure. The structured document browser displays documents that have been marked with embedded codes that specify the structure of the document. The tags are mapped to correspond to a set of icons. When the icon is selected while browsing a document, the browser will display the section of the structure corresponding to the icon selected, while preserving the constant user interface.

Abstract: In a particular embodiment, a method of assigning identifications for unified messaging system subscribers is provided. The method includes assigning a unique temporary identity to a subscriber of a unified messaging service and upon the subscriber's first access to the unified messaging service, receiving a second identity selected by the subscriber.

Abstract: A master file is updated based on a plurality of transaction files by reading the master file exactly once. A record and its associated key value are read from each of the files. A current key value is set to an optimum of the last-read key values for all of the files. A record in the updated master file is based on the last-read record from each of the files whose last-read key value equals the current key value. A record and its associated key are attempted to be read from each of the files whose last-read key value equals the current key value. For each file being read, the last-read key value is updated, and the above acts are repeated.

Abstract: Upon receiving a service code from a calling party, a list of parties previously called by the calling party is retrieved. An audio message is generated based on the list, and communicated to the calling party. A dialed input indicating a selected party from the list is received from the calling party. Based on the dialed input, a call between the calling party and the selected party is initiated.

Abstract: A method a system for automatically controlling an adaptive interleaver involves monitoring performance parameters of a transmission system and controlling the adaptive interleaver in response to the performance parameters. The SNR and the data rate of the transmission system are preferably determined. The data rate is analyzed and the adaptive interleaver is adjusted in response to the data rate and the SNR. Alternatively, the BER and the data rate of the transmission system are determined. The data rate is analyzed and the adaptive interleaver is adjusted in response to the data rate and the BER. Alternatively, any one of the SNR, BER or data rate can alone be monitored and used to the adaptive interleaver. The system provides a effective system for adjusting an adaptive interleaver in response to performance parameters of a transmission system.

Abstract: A method and system enable the automatic generation of a call processing control record. A user creates a schedule entry comprising a plurality of data entries on an electronic scheduler. The data entries are transmitted from the electronic scheduler to a call processing control record generator. The data entries are compared with stored data. In response to the data entries, the call processing control record generator generates a call processing control record which can be stored in a call processing control record database. The call processing control record can be used to forward calls or transmit an announcement to the calling party.

Abstract: A monitoring tool for use with one or more automatic call distributors (ACD) which automatically and continuously polls or queries the ACDs to monitor not only alarm conditions but other conditions, such as agent staffing levels, call answering time, call routing and traffic conditions. Such continuous and automatic monitoring and querying of the ACD in accordance with the present invention is thus able to improve the overall efficiency of such ACDs by improving the service response time of such ACDs. In accordance with one aspect of the invention, the status records of the ACDs maybe directed to a website, for example, on an enterprise Intranet website to enable any of the company representatives with access rights to access the performance of the ACD network from any location. Other data, such as the trunk inventory record keeping system (TIRKS) may also be displayed on the web site to facilitate troubleshooting of alarm conditions.

Abstract: A method for determining the name of a calling party where the calling party's name and corresponding telephone number are found in a remote database. The method first identifies whether the calling party's telephone number is contained within the local database. When it is determined that the telephone number is not within the local database, the method attempts to locate the telephone number in a remote database. A query is formed according to a basic signal transmission protocol to ensure that a database which receives the query will be able to respond to it. The query requesting the name associated with the telephone number is sent across a network. The method receives a response to the inquiry and checks to ensure that a name was returned to the local database before delivering the name to the called party.

Abstract: A method of operating a virtual private network includes the steps of: (a) dialing a custom number; (b) receiving the custom number at a switch (20) of a first carrier; (c) routing the call to a switch (18) of a second carrier based on having received the custom number; and (d) when the call to the switch (18) of the second carrier includes a plain old telephone number translation of the customer number, routing the call over the second carrier to a service switching point (26) of a third carrier.

Abstract: A service node is used in the implementation of a call-transfer service in which a service call is transferred to a second agent from a first agent. A code receiver receives from a service control point, via a data link, at least one subscriber-defined call-transfer feature code that can be invoked by the first agent. A call-transferor transfers the service call to the second agent from the first agent in response to the service node receiving a signal from the first agent after the first agent invokes an elective call-transfer function using at least one subscriber-defined call-transfer feature code.

Abstract: A messaging system (10) for notifying subscribers of incoming e-mail messages includes an e-mail system (12) communicating with a notification system (14). The e-mail system (12) includes a user interface (22) that permits subscribers to populate filter lists (16) with e-mail message attributes, such as sender e-mail addresses. The filter list (16) is provided to the notification system (14), which selectively notifies subscribers of incoming e-mail messages based on the contents of their respective filter lists. The notification system (14) can alert subscribers to incoming e-mail messages by pager, facsimile, voice mail, synthetic speech via cellular or conventional telephones, or the like.

Abstract: A telecommunication product demonstration system is comprised of three major components, including customer facility equipment, sales agent facility equipment, and telecommunication service simulation equipment. The system allows a sales agent to demonstrate various long distance services and telecommunications services to potential customers.

Abstract: A system and method for monitoring remote computer access and associated costs is provided. The system includes a remotely located communication server in communication with multiple host computer networks and in communication with a network access server. First and second memory devices contain a list of authorized users for the host computer networks and a user log for use by a billing computer to generate bills. The method includes the steps of creating starting and ending time stamps for each authorized user accessing a respective one of the multiple host computer networks and creating a user log to generate bills and monitor host computer network usage.

Abstract: A method and system are provided for routing a call to a called party's landline or wireless communication unit based on the availability of the wireless communication unit. A call placed to a called party's landline communication unit is routed to the called party's wireless communication unit if the wireless communication unit is determined available, otherwise, the call is routed to the called party's landline communication unit. Unlike past attempts to facilitate communication with a called party having wireless and landline communication units, these preferred embodiments operate automatically (without called party intervention) before a call is terminated at the landline communication unit and are responsive to the availability of the called party's wireless communication unit. Further, there preferred embodiments do not rely on complex, pre-determined hunting sequences or expensive adjunct customer premises equipment.