Abstract: Sponsorship of controlled-environment facility resident media and/or communications devices by non-residents may include associating a non-resident with an address identifier of a sponsored resident media and/or communications device and associating a controlled-environment facility resident identified by the non-resident with the address identifier of the sponsored device. Thereafter, inbound calls to the sponsored device are connected as a result of confirming that an inbound calling party is associated with the address identifier of the sponsored device and verifying that the resident operating the sponsored device is associated with the address identifier of the sponsored device. Revocation of sponsorship of the sponsored device removes or deactivates association of the non-resident with the address identifier of the sponsored device and removes or deactivates association of the controlled-environment facility resident with the address identifier of the sponsored media and/or communications device.

Abstract: Inbound call system and method implementations that provide sponsors of resident media and/or communications devices priority inbound calling host inbound calling accounts established by non-residents sponsors of sponsored resident devices. A unique address identifier (AID) of each sponsored resident device is associated with a particular non-resident sponsor (and a particular resident). Inbound calls to sponsored resident media and/or communications devices are received, the calling party is authenticated as associated with an AID of the called resident device the party is calling, and it is determined whether the calling party is a sponsor of the called resident device. If so, any ongoing call, and/or other activity, taking place on the sponsored resident device is interrupted and the non-resident inbound call is connected with the sponsored resident device.

Abstract: Systems and methods for detection and interdiction of drone vehicles with respect to controlled-environment facilities may monitor electromagnetic signals originating within or transiting operational boundaries associated with a controlled-environment facility, receive the electromagnetic signals originating within or transiting the operational boundaries associated with the controlled-environment facility, and analyze the received electromagnetic signals to determine if the received electromagnetic signals are controlling or associated with a drone. This monitoring may be carried-out by a software-defined radio associated with a central access point of a wireless communications managed access system of the controlled-environment facility and the electromagnetic signals may be received by the software-defined radio of the managed access system (central access point).

Abstract: A controlled-environment facility resident interface runs on top of, or as part of, an operating system of a controlled-environment facility resident communication and/or media device. Application programs (apps) available for use by a resident of the controlled-environment facility operating the device are presented on the device, via the interface. The interface may provide functionality to enable switching between apps by the resident, such as selectable open application program indicator(s) displayed on a screen of the device, and/or the interface may assign a function to device hardware button(s) to provide a mechanism for switching between apps. The app switching functionality may also resolve conflicts between apps for device resources and apply such resolutions as a result of the resident switching between apps.

Abstract: Systems and methods which detect in video and/or audio data a change in a physiological indicator of a person captured by the video and/or audio data, and which provide feedback indicating when the change in the physiological indicator occurs, are described. A method uses an analytics module operating on at least one processor. Data is received from a video camera worn on a first person. The data is indicative of an interaction between the first person and a second person. A physiological indicator of the second person is detected by analyzing the data. A change in the physiological indicator in the data is determined. An indication of the change in the physiological indicator in the data is transmitted to a sensory device on the first person.

Abstract: An automated system is disclosed for detecting situations in which identical segments of conversation appear within two different recordings. The system automatically detects where within each of two audio recordings an identical conversation segment begins and ends, thus enabling detection of conversations where multiple prison inmates participated in a conference call.

Abstract: Systems and methods for developing, deploying, providing, and/or operating location-based services for controlled-environment facilities are disclosed. In some embodiments, a method may include receiving, from a resident of a controlled-environment facility, a request to establish a remote communication with a mobile device operated by a non-resident of the controlled-environment facility. The method may also include allowing or denying the request depending, at least in part, upon a physical location of the mobile device at the time of the request to establish the remote communication and subsequent monitoring during the allowed communication. The method may also include terminating an allowed remote communication based on the monitored location of the mobile device during the remote communication. In some cases, the method may also include comparing an indication of the physical location with a geo-fencing rule and taking a predetermined action in response to the comparison.

Abstract: Inbound call processing systems and methods for processing inbound calls to controlled-environment facility resident media and/or communications devices employ an inbound resident call server configured to host inbound calling accounts established by non-residents, receive inbound calls from the non-residents, route the inbound calls to an authenticating server, confirm that the resident device is active, and connect the inbound resident call system with the resident device if active or inform the non-resident the resident is not available if not. The inbound resident call server also connects the non-resident inbound call with the resident device if the non-resident is associated with the inbound calling account, the inbound calling account is associated with an address identifier of the resident device and the resident's personal identification number is associated with the address identifier of the resident device, all of which may be authenticated by the authenticating server.

Abstract: A controlled-environment facility local or remote content server downloads and caches a digital media file and determines whether a resident of the facility is allowed access to the digital media file. This determination may be made by the content server accessing a controlled-environment facility administration system. In response to a determination that the resident is allowed access, the digital media file is streamed and/or downloaded, from the content server, within a portion of the facility, to a controlled-environment facility resident media device adapted and/or approved for use by residents of the controlled-environment facility and disposed within the aforementioned portion of the facility. The streaming and/or downloading may be carried out, at least in part, via a wireless access point disposed within the portion of the controlled-environment facility to provide access by the resident media device disposed within the portion of the controlled-environment facility.

Abstract: Systems and methods for identification of a controlled-environment facility resident in possession of a contraband communications device capture or otherwise accept managed access data and/or contraband communications device assessment data for contraband communications devices operating in the controlled-environment facility. Controlled-environment facility resident call data for each resident of the controlled-environment facility is gathered from the controlled-environment facility resident communications system. Correlations in the managed access data and/or assessment data with the controlled-environment facility resident communications system call data are analyzed to identify each resident of the controlled-environment facility in possession of a contraband communications device.

Abstract: Embodiments of the present invention are directed generally to use of biometric identification during a call for detecting an anomaly occurring in the call, such as a change in the parties participating on the call. Communication between parties of a call is monitored and biometric identification is performed using the communication. According to one exemplary embodiment, biometric prints, such as voice prints, face prints, etc., are obtained for parties that are authorized to participate on a call. The call is then monitored and biometric data (e.g., audio, video, etc.) captured from communication during the call is compared with the biometric prints of the authorized parties to detect changes in the parties participating on the call, such as a new, unauthorized party joining the call. Thus, a call processing system can detect anomalies occurring during monitored calls, such as three-way calling, a handoff of a call, etc.

Abstract: The present invention provides systems and methods for facilitating the integration of former inmates into society upon release from inmate facilities. A representative embodiment of the present invention allows participating inmates to utilize one or more pre-defined services during their period of incarceration. Utilization of these pre-defined services increases the participant's likelihood of rehabilitation, thus reducing recidivism. Examples of pre-defined services include identification, education, employment, financial, housing, and social connection services. A release package based upon information collected during use of these services also provides a personal dossier that facilitates criminal investigations, parole evaluations, probation determinations, and the like.

Abstract: Multiple controlled-environment facility investigative data aggregation and analysis systems and methods capture a telephone number of a controlled-environment facility resident and/or a non-resident associated with the resident, such as by a controlled-environment facility communications management system. The captured telephone number is used to access a social media account of the resident or non-resident and information related to the resident is gathered from the accessed social media account. Gathered information is incorporated into the centralized investigative data aggregation analysis system for analysis, so as to provide investigative leads to users of the multiple controlled-environment facility investigative data aggregation and analysis system, such as via a web-based interface.

Abstract: Delivery of video to controlled-environment facility residents via podcasts may include accepting a digital video file or series of digital image files, such as from a non-resident, indicated as directed to a resident of the controlled-environment facility. Such video or image files may be uploaded, such as by the non-resident, via a provided user interface. The video file or series of digital image files are converted into a podcast. The podcast is cached in controlled-environment facility content server storage and the resident is notified of availability of the podcast. The podcast may be streamed and/or downloaded, within the controlled-environment facility, to one of the controlled-environment facility resident media devices.

Abstract: Systems and methods insert a modulated signal into audio of a controlled-environment facility resident's side of a call, such as by a controlled-environment communication apparatus, or the like. The same or a different controlled-environment communication apparatus, or the like, may detect the same and/or another modulated signal inserted into the audio of the same and/or another controlled-environment facility resident's side of the call in the audio of an other party's side of the call. The same or a different controlled-environment communication apparatus, or the like, may determine if more than one modulated signal is present in the other call party's side of the call and alert an authority that more than one controlled-environment facility resident is taking part in the call.

Abstract: In one aspect, the present invention facilitates the investigation of networks of criminals, by gathering associations between phone numbers, the names of persons reached at those phone numbers, and voice print data. In another aspect the invention automatically detects phone calls from a prison where the voiceprint of the person called matches the voiceprint of a past inmate. In another aspect the invention detects identity scams in prisons, by monitoring for known voice characteristics of likely imposters on phone calls made by prisoners. In another aspect, the invention automatically does speech-to-text conversion of phone numbers spoken within a predetermined time of detecting data indicative of a three-way call event while monitoring a phone call from a prison inmate. In another aspect, the invention automatically thwarts attempts of prison inmates to use re-dialing services.

Abstract: Systems and methods, which can provide for user enrollment of an account, are provided. The enrollment of an account can be performed in a controlled-environment facility using a system(s) that provides assurance that the user of an account was the person that enrolled the account. A method, which may be employed in various systems and/or facilities, includes, using an enrollment module operating on at least one processor, generating respective confidential codes associated with user accounts. Each of the user accounts has at least one of the confidential codes and is for a respective one user. The method also includes receiving, at the enrollment module, respective enrollment information of each of enrolling individuals. The respective enrollment information is to enroll respective ones of the user accounts. The method further includes, after the receiving, transmitting from the enrollment module the respective confidential codes associated with the respective ones of the user accounts.

Abstract: Systems and methods, which can provide for an indication of a privileged communication, are provided. A method, according to an embodiment, uses at least one processor of a communication server device. Addressee information of one or more addressee(s) of a communication, sender information of a sender of the communication, or a combination thereof is received. The sender information, the addressee information, or a combination thereof is compared to registered user information maintained in a database. The registered user information corresponds to registered users to or from whom privileged communications may be sent or received. An indication that the communication is privileged is provided when the sender information, the addressee information, or the combination thereof corresponds to respective registered user information maintained in the database.

Abstract: An inbound controlled-environment facility resident call server may route a non-resident inbound call to a controlled-environment facility resident media and/or communications device. The called resident device may confirm that the non-resident is associated with an Address Identifier (AID) of that resident device. The resident device may also receive data for verifying authentication of the resident operating the device, verify authentication of the resident operating the device, and verify that the resident operating the device is associated with the AID. The inbound resident call server, or the called resident device itself, may connect the inbound call to the called resident device in response to the device authenticating the non-resident is associated with the AID, verifying authentication of the resident operating the device, and verifying that the resident operating the device is associated with the AID.

Abstract: A multi-party conversation analyzer and logger uses a variety of techniques including spectrographic voice analysis, absolute loudness measurements, directional microphones, and telephonic directional separation to determine the number of parties who take part in a conversation, and segment the conversation by speaking party. In one aspect, the invention monitors telephone conversations in real time to detect conditions of interest (for instance, calls to non-allowed parties or calls of a prohibited nature from prison inmates). In another aspect, automated prosody measurement algorithms are used in conjunction with speaker segmentation to extract emotional content of the speech of participants within a particular conversation, and speaker interactions and emotions are displayed in graphical form.