Abstract: A server (450) comprising a memory (240) and a controller (210), wherein said controller (210) is configured to receive a code representation from a customer terminal, adapt said code representation, store said adapted code representation and forward an address for accessing the adapted code representation to an operator terminal, thereby sharing a web page through its code representation between a customer terminal and an operator terminal.
Abstract: A terminal comprising a memory and a controller is disclosed. The controller is configured to receive a selection of at least one field, analyze said at least one selected field, generate a rendering template for said at least one selected field, share said rendering template with a visitor terminal via a server, receive data being associated with said rendering template from said visitor terminal, match said received data to said at least one selected field, and input said received data into said at least one selected field.
Abstract: An apparatus comprising a memory and a controller. The controller is configured to identify at least one visitor; monitor said at least one visitor for visitor actions; award points to said at least one visitor based on said actions in real time; and sort said at least one visitor according to said awarded points.
Abstract: An apparatus comprises a memory and a controller. The controller is configured to identify at least one visitor terminal accessing a web service and to initiate an assistance session. The apparatus further generates a visitor-specific copy of said web service and shares said visitor-specific copy between said at least one visitor terminal and an operator terminal.
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