Abstract: Representative is a computer-implemented method of detecting a buffer overflow condition. In accordance with the method, a destination address for a computer process' desired right operation is received and a determination is made as to whether the destination address is within an illegitimate writable memory segment within the process' virtual address space (VAS). If so, the process is preferably alerted of the potential buffer overflow condition. A determination may also be made as to whether the destination address is legitimate, in which case the process may be informed of the memory segment which corresponds to the destination address.

Abstract: The present invention is directed to a computer controlled operator training system for providing audio and visual cues for use in the training of telephone operator personnel in the use of toll service desks in an automatic telephone system.