Patents Assigned to Tangoe, Inc.
  • System for managing services and service provider agreements
    Patent number: 7412403
    Abstract: A system for managing service provider agreements, the system comprising a server, an agreements database accessible by the server, the agreements database having stored thereon contracted performance data indicative of minimum service performance required by at least one service provider agreement, a user preferences database accessible by the server, the preferences database having stored thereon user preference data indicative of a user specified maximum allowable deviance from the minimum service performance, a performance measurement module in communication with the server; the performance measurement module gathering actual performance data indicative of actual service performance and a variance calculator in communication with the server, the variance calculator determining agreement conformity status by determining whether the actual system performance indicated by the actual service performance data corresponds with the minimum service performance indicated by the contracted performance data within t
    Type: Grant
    Filed: June 12, 2006
    Date of Patent: August 12, 2008
    Assignee: Tangoe, Inc.
    Inventors: Al Subbloie, Charles Gamble, Paul Schmidt
  • System for managing equipment, services and service provider agreements
    Patent number: 7065496
    Abstract: A system for managing service provider agreements, the system comprising a server, an agreements database accessible by the server, the agreements database having stored thereon contracted performance data indicative of minimum service performance required by at least one service provider agreement, a user preferences database accessible by the server, the preferences database having stored thereon user preference data indicative of a user specified maximum allowable deviance from the minimum service performance, a performance measurement module in communication with the server; the performance measurement module gathering actual performance data indicative of actual service performance and a variance calculator in communication with the server, the variance calculator determining agreement conformity status by determining whether the actual system performance indicated by the actual service performance data corresponds with the minimum service performance indicated by the contracted performance data within t
    Type: Grant
    Filed: February 12, 2003
    Date of Patent: June 20, 2006
    Assignee: Tangoe, Inc.
    Inventors: Al Subbloie, Charles Gamble, Paul Schmidt