Abstract: A method for monitoring a facility including a plurality of computer systems is disclosed. The method includes receiving an event stream from the plurality of computer systems, assigning a numerical value to each of the plural events to produce a real-time operation numerical event stream, and comparing the real-time operation numerical event stream to a previously collected normal operation numerical event stream. The event stream includes plural events provided during real-time operation.

Abstract: The system and method for correlating, predicting and diagnosing system component performance data includes capturing knowledge about system behavior, deploying the captured knowledge as baseline system behavior files, evaluating system performance data against the baseline system behavior files, performing predictive and diagnostic analysis when received system performance data exceeds thresholds in the baseline system behavior files, and notifying a user when an analysis result is generated. The method of capturing knowledge about system behavior includes defining problems to be solved, creating datasets that correspond to defined problems, constructing problem scenarios, associating data patterns modules with the problem scenarios, and generating XML definition files that characterize system behavior in terms of the scenarios, modules, and datasets. The system has the capability to activate corrective scripts in the target system and to reconfigure the target system.

Abstract: A method of analyzing performance data collected in regard to a plurality of content sources on a network. A ratio of performance metrics such as a render time for retrieving and displaying images and a fetch time for retrieving a base document, or a render bandwidth and a fetch bandwidth, for different content sources, is very useful in analyzing the performance of a distributed application across the network. By comparing measurements for two or more content sources and analyzing them according to a network structure, it is possible to recognize differences in the relative performance of the content sources and to quantify one content source relative to a standard defined by the performance of the other. The analysis both determines network performance and identifies specific performance problems manifest at specific localities of the network topology.

Abstract: The system and method for business systems transactions and infrastructure management includes a client side collection system and a server side system having the capability to communicate with the other over a secure communication path. The collection system extracts transaction and infrastructure data from a business system and transmits the extracted data to the management server over a secure communication path. The management server receives the extracted data over the secure communication path, compares it to threshold analyzes the data that exceed threshold values, and notifies a user of the results of the analysis. The management server also has the capability to activate corrective scripts in the client business system and to reconfigure the client business system.