Abstract: A communication application server is provided with a unified framework for call control and media control. The framework supports a unified API having class objects and functions conforming to a telephony object model. The class objects are invoked and manipulated by a finite set of commands and an application program essentially issues a series of such commands to operate the communication application server. More particularly, an API server on the communication application server defining a messaging API protocol enables an application script to pass commands remotely to the communication application server to operate it. This allows application scripts to be processed remotely by appropriate scripting engines. In this way, application scripting is decoupled from the operation of the communication application server, which only needs to focus on providing basic communication services.

Abstract: A communication system and method include a server hosting an interactive voice response or self-help application in a Java virtual machine. In order to leverage the advantages and facilities of the Java servlet model, a Java XMPP (Extensible Messaging and Presence Protocol) servlet container is provided for the server so that the communication application can be programmed with objects defined by an XMPP servlet API, as well as objects defined by the standards-based Java EE platform such as HTTP and SIP servlets, in order to service an XMPP client. In addition to the generic class objects of the Java servlet model, the API also provides a set of XMPP-specific class objects. The Java XMPP servlet container includes a network point at a transport level for handling network connections, an XMPP service layer for managing XMPP sessions and streams, and an application layer for managing XMPP stanzas.