Abstract: Website navigation may be enhanced by recording a visitor's intent and recording page rankings that indicate how well the pages of a website match the visitor's intent. Using historical intent data, an intent can be inferred for a visitor based on a URL. Page recommendations can also be made once a visitor has confirmed their intent by determining a ranked list of URLs for the indicated intent. Intent data may be collected and displayed by integrating an intent widget into webpages of a website.
Type:
Grant
Filed:
July 20, 2011
Date of Patent:
February 4, 2014
Assignee:
Usability Sciences Corporation
Inventors:
Russell Cowdrey, Jason Cone, Brad Cranford
Abstract: A system, method, and computer readable medium comprising instructions for providing a survey to a user comprises accessing a web site by the user, determining if the user is qualified to partake in a survey related to the web site, tracking the user's interaction with the web site when the user is qualified to partake in the survey, presenting the survey to the user based on the user's interaction, receiving responses to the survey, tracking the user's further interaction with the web site, determining if a page unload event followed by a page load event occurs within a period of time, determining if the user has left the web site when the page unload event followed by the page load event does not occur within the period of time, presenting a static first portion of an additional survey to the user, and presenting a dynamic second portion of the additional survey to the user based on at least one of: the user's further interaction with the web site, the user's interaction with the web site, and the user's re
Type:
Grant
Filed:
January 10, 2008
Date of Patent:
December 3, 2013
Assignee:
Usability Sciences Corporation
Inventors:
Frank Charles Peacock, III, Russell Paul Cowdrey, Lon Cartwright Ingram
Abstract: A client-side application method for client activities of a visitor to a Web site include loading a client program into an operating environment of a client machine of a visitor to a Web site. A reference count associated with the client program is incremented to maintain persistence of the client program in the operating environment during browsing by the visitor across a plurality of Web pages of the Web site. Browsing activity of the visitor across the Web pages is monitored with the client program. An indication of the browsing activity of the visitor is uploaded over a network for processing.
Type:
Grant
Filed:
September 7, 2000
Date of Patent:
May 17, 2005
Assignee:
Usability Sciences Corporation
Inventors:
Russell P. Cowdrey, Jason H. Cone, Brad S. Cranford, Herschel A. Richard, Nolan E. Barkhouse, Jeffrey G. Schueler