Abstract: A management device of a storage system, the management devices includes a memory and a processor. The processor coupled to the memory and configured to acquire workload load information and system load information when executing a container, and determine a workload arrangement destination and a replica position of a volume based on the workload load information and the system load information when activating a workload.

Abstract: Disclosed is a system for linking chatbot services and contact center services, and more particularly to a system for linking chatbot services and contact center services, in which a client is allowed to receive a query processing service from at least one of other chatbot servers or other contact center servers without changing a preexisting connection state while being initially connected to a specific chatbot server or a specific contact center server, so that a user can easily use a plurality of query processing services by linking the chatbot servers and contact center servers operated by a plurality of service providers, thereby minimizing the time, efforts and costs of the user who wants to receive the plurality of query processing services through the plurality of service providers.

Abstract: Systems and methods for throttling requests to web services are disclosed. A system is configured to receive, at a host, one or more requests during a first time period. Each request is for a web service hosted on a backend. The host is one of a plurality of hosts of an application programming interface (API) gateway to receive a plurality of requests for the web services. The system is further configured to: process at least a portion of the one or more requests for the one or more web services; count, by a local counter in a local cache of the host, the one or more requests received at the host during the first time period; compare a local count of the local counter to a local bucket size associated with the host; and provide an instruction to update a remote count of a remote counter based on the comparison.

Abstract: A method for transmitting data of multimedia content is provided. A packet including a packet header and a packet payload is identified. The packet payload includes an access unit including media data related to the multimedia content and information related to the access unit. Control information for delivery and consumption of the multimedia content is identified. The identified packet is transmitted. The identified control information is transmitted separately from the packet. The control information includes type information related to content in the multimedia content, discovery information related to the content in the multimedia content, and relationship information related to contents in the multimedia content.

Abstract: In some embodiments, an electronic device is disclosed for intelligently prefetching data via a computer network. The electronic device can include a device housing, a user interface, a memory device, and a hardware processor. The hardware processor can: communicate via a communication network; determine that the hardware processor is expected to be unable to communicate via the communication network; responsive to determining that the hardware processor is expected to be unable to communicate via the communication network, determine prefetch data to request prior to the hardware processor being unable to communicate via the communication network; request the prefetch data; receive and store the prefetch data prior to the hardware processor being unable to communicate via the communication network; and subsequent to the hardware processor being unable to communicate via the communication network, process the prefetch data with an application responsive to processing a first user input with the application.

Abstract: A method and apparatus for detecting remote network devices. In one embodiment, the method comprises detecting an event and a) transmitting a message requesting a response from one or more remote network devices, the message comprising a first network identification code, and b) determining whether a response to the message has been received, the response transmitted by a remote network device after receiving the message and determining that the first network identification code matches a second network identification code stored within the remote network device, the response comprising identification information of the remote network device. If c) a response has not been received, terminating the method for detecting remote network devices if a pre-determined time period has elapsed since transmitting the message. If d) a response has been received, storing identification information associated with the responding remote network device and repeating steps a-d until no further responses are received.

Abstract: A network device may provide heartbeat requests to a plurality of network function producers, and may set states of the plurality of network function producers to suspended based on not receiving responses to the heartbeat requests after a predetermined time. The network device may receive, from a network function consumer, a discovery request requesting identification of network function producers providing a service or with a network function type, and may determine, based on the discovery request, that none of the plurality of network function producers are available based on the states of the plurality of network function producers being set to suspended. The network device may provide, to the network function consumer, a discovery response that includes a list of the plurality of network function producers with status indicators set to active.

Abstract: Embodiments include methods for generating automated responses to event feed items in a multiplatform collaboration system. The methods can include receiving event notifications for events generated at a respective application service of a set of applications services, rendering a set of event cards corresponding to the events, and identifying a subset of event cards that include an update to a comment field. Methods include generating, for each event card in the subset of event cards, a comment field and causing the client device to display event cards of the set of event cards in an event feed. Methods include a, in response to a user selecting a reply option in an event card, causing the client device to launch an application platform associated with the application service and generate a response interface including a pre-populated response comment.

Abstract: A method for managing cloud service providers (CSPs) includes obtaining, by a CSP management service, CSP user information corresponding to a plurality of users, initiating access to user content in at least a CSP of the CSPs using the CSP user information, after obtaining the CSP user information: obtaining, from a meeting preparation service, a content provide request, wherein the content provide request corresponds to a meeting, in response to the content provide request: obtaining access links to each data object of the user content that corresponds to the meeting, and providing dashboard-ready information to the meeting preparation service, wherein the dashboard-ready information comprises the access links.

Abstract: Provided are a server for controlling data transmission through a data pipeline, and an operation method thereof. A pipeline control server is configured to create and dispose a data broker including a message queue, between a data source and a data sink according to a registration event of the data sink, and to provision an infra of the data pipeline, and an operation method thereof. A pipeline control server is configured to schedule an operation time point of a data dispersal pipeline that transmits data to a data sink based on an operation event of a data ingestion pipeline that transmits data from a data source to a data broker, and an operation method thereof.

Abstract: An object of the present disclosure is to enable reduction of network congestion and concentration of communication on a server side that locally occur at the time of a disaster, an event, or the like and to enable important communication.

Abstract: Methods and apparatus for receiving user meeting control for network conferences. In an embodiment, a method for receiving user meeting controls includes transmitting a request to participate in a network conference. The request includes an identifier. The method also includes receiving meeting controls for use during the network conference. The meeting controls are determined from a policy database based on the identifier.

Abstract: A method for encouraging dialogue between, and promoting transparency of said dialogue, a plurality of telecommunicators is provided. The plurality of telecommunicators may include an end user and an agent. The method includes receiving a request for a dialogue from the end user. The request includes a set of end user log-in credentials associated with the end user. The method further includes identifying the agent associated with a set of agent log-in credentials. The agent may respond to the request. The method also distinguishes the end user from the agent based on the set of end user log-in credentials and the set of agent log-in credentials and then instantiates an instance of telecommunications between the end user and the agent based, at least in part, on the distinguishing. Finally, the method includes monitoring the instantiation and displaying to the agent a live customer sentiment score based on a sentiment model.

Abstract: Implementations offload visual frames from a client device to a gateway or edge device for processing. The client device can receive streaming visual frames and a request to process the visual frames using a data service. The client device can offload visual frames to a gateway or edge device preloaded with a resource that corresponds to the requested data service. After the gateway or edge device processes the visual frames using the resource, the processed visual frames can be returned to the client device. In implementations, the offload device and client device are situated in a network such that a latency for the offload communications supports real-time video display. A gateway device manager can locate a gateway connected to the client device, and resources can be deployed (or the gateway can be prepopulated) so that the device can perform gateway services and edge processing services for the client device.

Abstract: Generating a user unavailability alert in a collaborative environment. An embodiment can include receiving a user input from a user indicating an unavailability of the user. Responsive to the user input, activity of the user in the collaborative environment can be analyzed to identify whether any pending actions are allocated to the user which relate to other people identified by the user's participation in the collaborative environment. Responsive to determining at least one pending action is allocated to the user which relates to at least one other person identified by the user's participation in the collaborative environment, a first message can be generated to be communicated to the at least one other person indicating the unavailability of the user, and the first message can be communicated to the at least one other person.

Abstract: A content integration system is configured to rapidly select online content for distribution in response to a user-generated request. The content integration system can analyze available online content items and data describing the user to generate one or more numerical likelihoods estimating how the user will interact with each of the given online content items. The highest scoring content can be selected and transmitted to the user without a noticeable delay.

Abstract: Active-active standby is maintained for communication sessions using web connections between two active session zones and a standby session zone, for example, in the event of a failure. The first active session zone is located at a first datacenter, the second active session zone is located at a second datacenter, and the standby session zone is located at a third datacenter. In the event of a failure at a first active session zone at the first datacenter, a failover to the second active session zone at the second datacenter is performed. In the event of a failure at both active session zones, a failover to the standby session zone at the third datacenter is performed.

Abstract: Presented herein are techniques in which a device connects a plurality of user devices to a communication session in which a plurality of participants of the respective plurality of user devices communicate using audio and/or video and determines respective locations of the plurality of user devices. The devices receives, from a particular user device of the plurality of user devices, a request to group the user devices into a plurality of groups to form one or more breakout communication sessions off of the communication session, assigns user devices to respective ones of the plurality of groups based on the respective locations such that user devices at a common location are assigned to a same group, and transmits information identifying the plurality of groups to the particular user device.

Abstract: A bidirectional bridge for web view is a technical solution to an engineering challenge associated with presenting external content in a web view. A bidirectional bridge for web view facilitates bidirectional communication between the web view included in the messaging client and the messaging client itself. In response to a user action requesting a web page to be loaded in the web view, the bidirectional bridge initiates a request to messaging client to retrieve external content, receives the requested external content from the messaging client, and displays an image representing the external content in the web view as part of the web page.

Abstract: Embodiments include a system and method for a real-time distributed Transport Stream (TS) analysis that utilizes many parts of an available network to concurrently monitor TSs across a geographic region. Embodiments include the selection of a profile for each combination of a TS and a collection point where the profile includes one or more sets of acceptable transmission values or ranges associated with the combination. The profile may include for example, program service information tables, service information, TS transmission parameters, and/or general TS quality index analysis rules. Embodiments include real-time concurrent monitoring and analysis of multiple TSs from collection points distributed throughout the geographic region. As services associated with the TSs at different collection points evolve, the respective profiles and rules adapt accordingly to maintain the quality of service and performance associated with respective TS and collection point combinations.