Abstract: A system for managing non-linear transmedia content data is provided. Memory stores a plurality of transmedia content data items and associated linking data which define time-ordered content links between the plurality of transmedia content data items. The plurality of transmedia content data items are arranged into linked transmedia content subsets comprising different groups of the transmedia content data items and different content links therebetween. A control engine receives one or more instructions to create a new time-ordered content link between at least two of the plurality of transmedia content data items. The control engine modifies the linking data stored in the memory to include the new time-ordered content link.

Abstract: A method for determining a Quality of Experience associated with a real-time communication session between user devices includes monitoring the real-time communication session and determining at least one quality indicator of the Quality of Experience, at least one first performance indicator of a Quality of Service, and at least one second performance indicator of the Quality of Service. Based on the quality indicator and the first performance indicator, the method determines, among a family of correlation functions indicative of the correlation between the Quality of Experience and a Quality of Service in respect of a generic real-time communication session, a correlation function which is indicative of the correlation between the Quality of Experience and the Quality of Service in respect of the monitored real-time communication session. Then the method applies the first performance indicator and the second performance indicator to the correlation function to determine said Quality of Experience.

Abstract: Methods and systems for analysis of a plurality of channels that provide a remote desktop session are described herein. Channel metrics for each of a plurality of communication channels may be received. Each of the plurality of communication channels may be configured to deliver, to a computing device and via a network, different aspects of a remote desktop session. A plurality of channel scores may be determined for each communication channel of the plurality of communication channels. Based on the plurality of channel scores, an aggregate score may be determined. Based on the aggregate score satisfying a threshold, a notification may be transmitted. For example, an indication of one or more executable scripts predicted to improve a performance of one or more of the plurality of communication channels may be transmitted.

Abstract: A Voice over Internet Protocol (VoIP) system is configured for direct communications between remote computing devices in a peer-to-peer configuration. Voice data from the communication is marked such that the voice data from the different endpoints can be combined into a unified audio stream. An authentication may be accomplished automatically prior to text or audio communication between a customer and a service agent. In some embodiments, authentication is accomplished automatically by authentication of the remote access device or accomplished by asking the customer questions. A single authentication of the remote access device may be used to authenticate a service request transferred between service agents. The authentication of the remote device may include, for example, use of a personal identification number, a fingerprint, a photograph, and/or a hardware identifier.

Abstract: Server devices operating on the Internet or another wide area network (WAN) are able to locate client devices using address information obtained from a shared location. Client devices initially determine their own network address information and submit the determined information for a priori storage at the shared location on the WAN. Each server device, in turn, contacts a message service or the like to establish a persistent data connection that is maintained between the message service and the server device over time. After the client device stores its own address information, the client initiates contact with the server via the message service having the previously-established persistent connection. Upon receipt of the instruction from the message service, the server is able to retrieve the client's previously-stored address information from the WAN storage and use the information to establish a connection with the client.

Abstract: A redirection device and method, relating to identification of a data server capable of delivering content to a terminal, initiated by the transfer to a second name server of a second domain of a message for obtaining an identifier of the data server in the second domain received from the terminal. Following this transfer, the second name server sends a redirection message to a first domain, including a delegation chain including first data for redirection from the second domain to the first domain. The chain is updated recursively with the redirections between domains added by respective name servers until a name server is able to provide an identifier of the data server.

Abstract: A home computing cloud (HCC) supports one or more Internet of Things (IoT) devices, possibly with different connectively protocols, in a local environment. The HCC often reduces the amount of data traffic sent to a public computing cloud (PCC) by locally processing collected device data rather than by sending the device data to the PCC for processing. This approach reduces the amount of data traffic sent over the network, improves data privacy and helps to maintain a desired quality of service level. In order to do so, the HCC may download an appropriate data analytic model from the PCC, train the model, execute the trained model to obtain prediction information from collected IoT device data, and upload the trained model to the PCC. Alternatively, the HCC and PCC may execute sub-models of the analytic model and exchange the outputs of the sub-models with each other.

Abstract: The present disclosure describes methods and systems for establishing a Session Initiation Protocol Session. One method includes transmitting a first message requesting authentication configuration information; in response to the first message, receiving a second message that includes the authentication configuration information; transmitting a third message that includes authentication information based upon the received authentication configuration information; receiving an authentication challenge request that is formatted according to the second protocol; and in response to receiving the authentication challenge request, transmitting an authentication response to the second network node.

Abstract: Methods, apparatus, systems and articles of manufacture are disclosed to coordinate receipt of monitoring information. An example method includes, performing a lookup using a session identifier of a monitoring message received at a load balancer, the session identifier including an impression processor identifier, the monitoring message requesting an update to a session, determining whether a difference between a time of last activity of the session and a time of receipt of the received message exceeds a threshold duration, and in response to determining that the difference does not exceed the threshold duration, updating the time of last activity of the session to the time of receipt of the received message, and routing the received message to the impression processor, the impression processor to credit a media presentation identified in a payload of the received message.

Abstract: A distributed processing network system (10), an integrated response system (50) comprising multiple distributed processing network systems and related methods providing situational awareness information for emergency responses. In one embodiment there is disclosed a response system (50) comprising first and second server based systems (10, 11) each providing real time awareness of personnel (18, 19) for different organizations, the first system receiving information for a first organization and the second system receiving information for a second organization, the first system coupled to the second system to communicate information generated in the first system to personnel in the second organization via the second system to facilitate timely and appropriate response by personnel in the second organization to an emergency situation in the first organization.

Abstract: Described are system, apparatus, article of manufacture, method, or computer program product embodiments for controlling streaming of media content. An embodiment operates by halting a presentation of future content from a buffer upon determining that the buffer is exhausted of content to present. The embodiment includes receiving one or more packets over a network connection, the one or more packets including media information corresponding to a first portion of streaming media content, in which the first portion corresponds to a second portion of the streaming media content. The one or more packets in a buffer are stored as buffered content. Responsive to determining that the network connection is not experiencing a burst condition, the buffer is trimmed. Then, presentation of buffered content is resumed and the first portion is caused to be presented in sync with the second portion.

Abstract: Through a cloud-based centralized user interface, a federated compliance system presents a policy of interest and representations of disparate systems that match the policy of interest to a user. The disparate systems, which operate in a distributed network computing environment, can include cloud-based repositories and off-cloud repositories. The federated compliance system can pull the cloud-based repositories through a cloud orchestrator and the off-cloud repositories through an off-cloud orchestrator over a secure tunnel. The federated compliance system utilizes user-provided information on the policy of interest to determine various categories of attributes from different repository schemas employed by the disparate systems. A federated retention policy mapper, implemented as a compliance service, maps the attributes to a common schema, creates a federated retention policy, and stores it in a federated space in the distributed network computing environment.

Abstract: A system for automatic authentication of service requests includes authentication of a remote access device. This authentication may be accomplished automatically prior to text or audio communication between a customer and a service agent. In some embodiments, authentication is accomplished automatically by authentication of the remote access device or accomplished by asking the customer questions. A single authentication of the remote access device may be used to authenticate a service request transferred between service agents. The authentication of the remote device may include, for example, use of a personal identification number, a fingerprint, a photograph, and/or a hardware identifier. Some embodiments include an intelligent pipeline configured for managing queues of customer service requests and/or customer service agent control over a customer's access device. Some embodiments include logic configured to manage and enhance communication channels between devices.

Abstract: A fuzz testing apparatus transmits a plurality of packets to the device under test (DUT), and calculates a probability of abnormal state, a normal response time and an abnormal-state-processing time of the DUT for the packets. Then, the fuzz testing apparatus estimates a maximum quantity of packets that can be sent to the DUT according to the probability of abnormal state the normal response time and the abnormal-state-processing time corresponding to the standby time of the DUT. Finally, the fuzz testing apparatus determines a plurality of test packets from a plurality of candidate test packets according to the maximum quantity of packets.

Abstract: A computer-implemented method, computer-readable medium, and an apparatus operable to perform the method is provided for managing multiple provisioned domain name system (“DNS”) registry objects. The method can include receiving, at a DNS registry, a multiple domain extensible provisioning protocol (“EPP”) command from a registrar on behalf of a registrant to perform an action for each provisioned DNS registry object of the multiple provisioned DNS registry objects; comparing the action with one or more allowable actions in a policy maintained by the registry; determining, by a processor, that the action is allowable based on the comparing; and performing, based on the determining, the action on each of the provisioned DNS registry objects in one transaction.

Abstract: Systems and methods described herein perform computer vision (CV) model training in a distributed edge network. Regional Multi-access Edge Compute (MEC) clusters are provided with a local copy of a CV model and a local synthetic training data generator. A MEC cluster receives client data requiring computer vision and applies the local copy of the CV model to the client data. The MEC cluster detects an exception to the local copy of the CV model and generates local synthetic training data for the exception. The MEC cluster updates, based on the local synthetic training data, the local copy of the CV model to form an updated local CV model. The MEC cluster sends the local synthetic training data and the updated local CV model to a central network. The central network uses the local synthetic training data to update a master CV model and any other interconnected CV models.

Abstract: A method and apparatus for playing a media file are disclosed. The method includes determining whether a resource-substitution process needs to be performed; and selecting a substitute resource from a candidate resource set to replace an original resource in the media file to play, when the resource-substitution process needs to be performed.

Abstract: A configuration interface is provided. Hardware settings are obtained for a target server's networked environment through the configuration interface. Microservices are selected with configuration settings through the configuration interface. An installation package is created having an Operating System (OS), the selected microservices, the hardware settings, and the configuration settings. The installation package is uploaded to a blade server. Upon detection by the blade server of the presence of the target server's networked environment, a bootstrap operation is processed and the OS with the selected microservices are loaded and initiated on the blade server. The microservices are provided over the target server's network as a self-contained microservice platform from the blade server. The microservices interact with transaction devices over the network and user-operated devices through a portal interface provided with the installation package.

Abstract: A control packet transmission system includes a first switch device that, during a first time period, generates and transmits first control packets to a second switch device. Furthermore, a third switch device is provided that, during the first time period, generates and transmits third control packets to the second switch device, and transmits a copy of those third control packets to the first switch device. The first switch then generates respective first hash values using each of the first and third control packets, and generate a first consolidated hash value using each of the respective first hash values. During a subsequent second time period, the first switch device may determine that control data exchanged during the first and second time periods is the same and, in response, transmit the first consolidated hash value to the second switch device in place of any control packets transmitted to the second switch device.

Abstract: In some implementations, a method includes conducting, by a network device, a query associated with a network function chain comprising a plurality of switches and middleboxes to verify whether a service performed by the network function chain complies with a Service Level Agreement (SLA); computing, by the network device, based on a result of the query, a difference in metric value between an actual performance metric of a packet passing through a path in the network function chain and an expected performance metric of the packet passing through the path; deriving, by the network device, a probability of SLA violation associated with the path based on the difference in metric value; and selectively monitoring, by the network device, a network of network function chains by monitoring the path for passive performance measurements based on the probability of SLA violation.